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Account Manager Technology Jobs in Groton, CT (NOW HIRING)

Account Manager

Norwich, CT · On-site

$60 - $90/hr

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ...

National Account Manager

Groton, CT · Remote

$96K - $124K/yr

Learn and demonstrate a fundamental understanding of our services and technology platform and be ... Serve as the lead point of contact for all customer account management matters * Negotiate ...

National Account Manager

Groton, CT · On-site

$96K - $124K/yr

Learn and demonstrate a fundamental understanding of our services and technology platform and be ... Serve as the lead point of contact for all customer account management matters * Negotiate ...

National Account Manager

Groton, CT · On-site

$65 - $100/hr

Learn and demonstrate a fundamental understanding of our services and technology platform and be ... Serve as the lead point of contact for all customer account management matters * Negotiate ...

Brand/Account Manager

Norwich, CT · On-site

$65 - $90/hr

Join our award-winning, client-focused agency as a Brand & Account Manager, where you'll partner ... Annual professional development stipend that allows you to keep abreast of the latest technology ...

New

... leading technology, a strong culture of collaboration, and centers of excellence that fuel ... Account Manager We are looking for an Account Manager to join our Personal Lines team on a hybrid ...

... leading technology, a strong culture of collaboration, and centers of excellence that fuel ... We are looking for an Account Manager to join our Personal Lines team on a Hybrid work schedule.

... leading technology, a strong culture of collaboration, and centers of excellence that fuel ... We are looking for an Senior Account Manager to join our Commercial Lines team on a Hybrid work ...

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Account Manager Technology information

See Groton, CT salary details

$29.3K

$65.4K

$105.4K

How much do account manager technology jobs pay per year?

As of Sep 6, 2026, the average yearly pay for account manager technology in Groton, CT is $65,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $78,100.00 per year, depending on experience, location, and employer.

What does an account manager in technology do?

An Account Manager in Technology is responsible for managing relationships with clients who use a company's technology products or services. They serve as the main point of contact for clients, help address their needs, and ensure they are satisfied with the solutions provided. Account Managers in this field work to grow their accounts by identifying new business opportunities and coordinating with internal teams such as sales, support, and product development. They must have a strong understanding of both the technology being offered and the client's business goals, ensuring that solutions are tailored effectively.

What are the key skills and qualifications needed to thrive as an account manager in technology?

To thrive as a Technology Account Manager, you need strong sales acumen, technical understanding of IT solutions, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, basic knowledge of cloud platforms, and relevant certifications such as Certified Technology Specialist (CTS) are highly valued. Exceptional communication, negotiation, and relationship-building skills help you manage client expectations and drive satisfaction. These skills are crucial for bridging the gap between client needs and technical solutions, ensuring long-term account growth and customer retention.

What are some common challenges account managers in technology face, and how can they overcome them?

Account Managers in the technology sector often navigate rapidly changing products and solutions, which can make it challenging to stay informed and provide clients with up-to-date recommendations. Additionally, aligning client needs with technical capabilities requires strong communication and problem-solving skills. To overcome these challenges, successful Account Managers regularly participate in product training, foster close collaboration with technical teams, and proactively communicate with clients to anticipate and address issues before they escalate.

What is the difference between Account Manager Technology vs Customer Success Manager?

AspectAccount Manager TechnologyCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Work EnvironmentSales-driven, client-facing, often in tech companiesCustomer-centric, support teams, SaaS companies
Required CredentialsRelevant sales or technical certifications, experience in tech salesCustomer service or success certifications, SaaS experience

While both roles involve client interaction in the tech industry, Account Manager Technology primarily focuses on sales, renewals, and account growth. Customer Success Managers concentrate on onboarding, satisfaction, and retention. Both roles require strong communication skills and industry knowledge but differ in their core objectives and daily tasks.

How much does an account manager technology get paid?

An account manager in technology typically earns between $60,000 and $120,000 annually, depending on experience, location, and company size. Salaries can be higher with specialized skills, certifications, or in high-demand markets.

What type of account manager technology makes the most money?

In the field of account management, those specializing in enterprise software, cloud services, or cybersecurity tend to earn higher salaries due to the complexity and value of these technologies. Account managers with expertise in CRM platforms like Salesforce or with certifications in cloud solutions often command higher compensation. Strong technical skills combined with industry-specific knowledge can significantly impact earning potential.

What cities near Groton, CT are hiring for Account Manager Technology jobs?

Cities near Groton, CT with the most Account Manager Technology job openings:

Account Manager

Kaseya Limited

Norwich, CT • On-site

$60 - $90/hr

Other

Posted 4 days ago


Key responsibilities

  • Proactively engage with current customers to identify upsell and cross-sell opportunities.

  • Build and maintain strong relationships with key decision-makers to ensure customer satisfaction.

  • Develop tailored strategies for each account, including regular check-ins and business reviews.


Kaseya rating

7.4

Company rating: 7.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies


Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

Kaseya is looking for an enthusiastic and results-drivenAccount Managerto focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities
  • Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
  • Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
  • Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
  • Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
  • Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
  • CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.
Required Qualifications
  • 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
  • A strong passion for sales and a proven track record of exceeding sales targets
  • Ability to thrive in a fast-paced, metrics-driven environment
  • Motivated, coachable, and competitive with a resilient drive to succeed
  • Excellent organizational, interpersonal, and communication skills
  • Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
  • Strong analytical skills with the ability to create accurate sales forecasts

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Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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