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Account Management Associate Jobs in Ohio (NOW HIRING)

Exhibit Concepts Inc.

Account Manager

Vandalia, OH

Associate's degree or equivalent experience required, along with 5-8 years of client program or account management experience in events, exhibits, or related industries; prior leadership experience ...

Exhibit Concepts Inc.

Account Manager

Vandalia, OH · On-site

Associate's degree or equivalent experience required, along with 5-8 years of client program or account management experience in events, exhibits, or related industries; prior leadership experience ...

Exhibit Concepts Inc

Account Manager

Vandalia, OH · On-site

Associate's degree or equivalent experience required, along with 5-8 years of client program or account management experience in events, exhibits, or related industries; prior leadership experience ...

Soccer Village

Account Manager

Blue Ash, OH · On-site

Associate's degree * 2 - 4 years of customer service and sales experience. * Proven account management or B2B sales experience (sports or team sales preferred). * Strong relationship-building and ...

Elevance Health

Account Service Manager Senior

Mason, OH · On-site

$86K - $150K/yr

This role enables associates to workvirtually full-time, except for required in-person training ... Provides strategic planning and account management for large accounts. * Directs and manages the ...

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$28K

$54K

$74.2K

How much do account management associate jobs pay per year?

As of Jun 28, 2026, the average yearly pay for account management associate in Ohio is $54,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $61,300.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Account Management Associate typically does not earn $10,000 a month without significant experience or a high-performing organization. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, where success depends on skills, performance, and network rather than formal education.

What are Account Management Associates?

Account Management Associates are entry- to mid-level professionals who support account managers in maintaining and growing relationships with clients. They assist in handling client inquiries, resolving issues, preparing reports, and ensuring that client needs are met efficiently. Their role often involves coordinating between internal teams and clients to deliver products or services, helping to ensure a high level of client satisfaction and retention. This position is common in industries such as advertising, finance, and technology, where ongoing client relationships are key.

How much does an account manager get paid?

The average salary for an account management associate typically ranges from $50,000 to $70,000 per year, depending on experience, industry, and location. Entry-level positions may start lower, while experienced professionals or those in high-demand sectors can earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as an Account Management Associate, and why are they important?

To thrive as an Account Management Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and Microsoft Office is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills ensure effective client support, smooth account operations, and long-term customer satisfaction, which are crucial for both client retention and company growth.

Is account management a high paying job?

Account management associates often earn competitive salaries that vary by industry, experience, and location. Entry-level positions typically have moderate pay, while experienced professionals with strong client management skills can earn higher salaries, especially in industries like technology, finance, or consulting.

What are some common challenges Account Management Associates face when managing multiple client accounts simultaneously?

Account Management Associates often juggle several client accounts at once, which can make prioritizing tasks and meeting diverse client expectations challenging. Staying organized, maintaining clear communication, and managing deadlines are essential to ensure all clients feel valued and receive timely updates. It’s common to encounter situations where clients have conflicting needs or urgent requests, so being adaptable and proactive in problem-solving is key to success in this role.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior management positions, specialized physicians, corporate executives, and certain investment bankers can earn $300,000 or more annually. Account Management Associates typically do not reach this salary level unless they advance to senior or executive roles, often requiring extensive experience, advanced skills, and industry certifications.
What are the most commonly searched types of Account Management jobs in Ohio? The most popular types of Account Management jobs in Ohio are:
What are popular job titles related to Account Management Associate jobs in Ohio? For Account Management Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Account Management Associate jobs in Ohio look for? The top searched job categories for Account Management Associate jobs in Ohio are:
Account Management Associate jobs near you
Infographic showing various Account Management Associate job openings in Ohio as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,013 per year, or $26 per hour.
Business Services Account Manager Assoc. - Business Services Account Manager

Business Services Account Manager Assoc. - Business Services Account Manager

American Electric Power

Canton, OH • On-site

Full-time

PTO

Posted 6 days ago

American Electric Power rating

8.7

Company rating: 8.7 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

6th of 50 rated energy and utility

Job description

Job Posting End Date
07-03-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Proactively manage the company's relationship with large and medium sized commercial and industrial customers (approximate size between 100 and 750 kW) by serving as the customers' single point of contact for Energy Delivery and advice on energy products & services. The account manager strives for the highest levels of customer satisfaction in the delivery of electric service and account maintenance to each customer. Exceptional customer service is the goal, and is sought in a manner consistent with the goals and objectives of the regulated operating company. The Associate position is entry level. The BSAM Associate will be assigned a portfolio of 300-600 assigned account customers.
Job Description
Business Services Account Manager Assoc. - Business Services Account Manager:
What You'll Do:
Customer Relationship Management -
  • Serve as the primary field point of contact for assigned customers with 24/7/365 availability.
  • Follow a proactive plan to meet and develop relationships with contacts for assigned customers.
  • Demonstrate ability to develop professional relationships with key managers and executives for assigned customers.
  • Demonstrate a strong customer experience mindset with internal and external customers and encourage a similar mindset from matrix partners.
  • Gain familiarity in evaluating historical customer satisfaction survey results and develop mutually beneficial plans to strengthen the business relationship.
  • Proactively interface with assigned customers during power system interruptions or in anticipation of significant regulatory/political/industry change.
  • Provide Energy Solution consultation based on customer's needs to lower costs or identify electrically powered process needs.

Communication Skills -
  • Present a professional appearance in representing the company at all times.
  • Exhibit good oral and written communication skills, effective documentation skills and demonstrate familiarity with Microsoft Word.
  • Exhibit comfort level with representing the Company to our internal and external customers.
  • Document key customer activities in ADAM and MACSS.
  • Participate in industry and community activities and organizations.

Technical Expertise -
  • Possess entry-level knowledge and basic understanding of the distribution electrical system and its components.
  • Gain a basic understanding of electrical units including kW, kWh and kVAR as they relate to billing, capacity, power factor correction, etc.
  • Provide basic service reliability and power quality explanations to assigned customers.
  • Enlist assistance of senior level associates, as needed.
  • Gain familiarity of meter technologies and their applications.
  • With guidance from supervision and senior level staff, coordinate complex, new and expanded electric service requests.

Financial Responsibility -
  • Develop basic understanding of the Customer Information System.
  • Develop a basic understanding of Terms and Conditions of Service as well as General Service tariffs, as approved by state regulatory commissions.
  • Provide billing explanations and tariff analysis to meet the customer's needs.
  • Participate in the credit and collection process and monitor customer delinquencies to reduce charged-off accounts and collect security deposits for assigned accounts, as needed.
  • Gain ability to prepare and present simple contracts to ensure proper service and rate application for the customer and adequate return for the company.
  • Actively participate in the sales and marketing function, as directed by the Company.

Energy Management -
  • Demonstrate ability to educate assigned customers on the effective and economical use of electric energy, company programs, as well as industry restructuring.
  • Assist customers on the effective and economical use of electric energy, including energy management tariffs.
  • Develop a good understanding of company's energy efficiency programs, products, and alternative energy options.
  • Work closely with energy efficiency program managers and the implementation contractors, as available.
  • Attend meetings, seminars, and webinars to enhance knowledge.
  • Proactively meet with customers to promote company's energy efficiency programs.
  • Participate in company-sponsored marketing opportunities at trade shows and community events.

Problem Solving and Initiative -
  • Demonstrate ability to respond to customer inquiries, including but not limited to power quality, quality of service, billing questions, etc.
  • Assist CSARs by working excess high bill orders, as necessary.
  • Develop good problem-solving skills and work well with customers and other internal departments.

What We're Looking For:
Business Services Account Manager Assoc.:
Education/Experience requirements are listed below:
  • Bachelor's degree in Business, Finance, Marketing, Engineering or Industrial Technology with at least 2 years of customer service experience in a technical environment;
  • Associate Degree in a study listed above, with at least 4 years of customer service experience in a technical environment;
  • High school diploma or GED with a minimum of 6 years of customer service experience in a technical environment.

Required License(s)/Certification(s) are listed below:
  • Certification as a Certified Energy Manager (CEM) or other Energy Rating Certification is preferred.

Other Requirements:
  • Must have strong proficiency in Microsoft Office Products.
  • Must possess a valid Driver's license.
  • Must be available to assigned customers 24/7/365 except while on approved vacation or paid sick time.

Business Services Account Manager:
Education/Experience requirements are listed below:
  • Bachelor's degree in Business, Finance, Marketing, Engineering or Industrial Technology with at least 4 years of customer service experience in a technical environment;
  • Associate Degree in a study listed above, with at least 6 years of customer service experience in a technical environment;
  • High school diploma or GED with a minimum of 8 years of customer service experience in a technical environment.

Required License(s)/Certification(s) are listed below:
  • Certification as a Certified Energy Manager (CEM) or other Energy Rating Certification is preferred.

Other Requirements:
  • Must have strong proficiency in Microsoft Office Products.
  • Must possess a valid Driver's license.
  • Must be available to assigned customers 24/7/365 except while on approved vacation or paid sick time.

Work Location:
  • Successful candidate must live or be willing to relocate within a safe driving distance from the Canton South Service Center (2100 Shepler Church Ave. Canton, Ohio 44706)

What You'll Get:
Business Services Account Manager Assoc.: $63,496 - $79,369
Business Services Account Manager: $74,551 - $93,188.50
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
#AEPOH
Compensation Data
Compensation Grade:
SP20-005
Compensation Range:
$63,496.00 - $93,188.50
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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About American Electric Power

Sourced by ZipRecruiter

AEP Energy is a certified competitive retail electricity and natural gas supply provider. We proudly serve residential, small business and commercial and industrial customers. AEP Energy has over 100 years of industry experience with backing from our parent company, American Electric Power (AEP). AEP is one of the largest electric energy companies in the United States and ranked 204 of the Fortune 500.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1906

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