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Accessory Department Jobs (NOW HIRING)

Rick Hendrick Chevrolet

Accessory Installer

Charlotte, NC · On-site

$16.50 - $20/hr

Ability to learn parts department computer inventory and ordering system. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and ...

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Accessory Department information

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$29.5K

$38.4K

$52.5K

How much do accessory department jobs pay per year?

As of Jun 6, 2026, the average yearly pay for accessory department in the United States is $38,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $36,500.00 per year, depending on experience, location, and employer.

What is the Accessory Department?

The Accessory Department is a specialized section within a retail store, dealership, or manufacturing company that focuses on the sale, management, and display of accessories related to the main products sold, such as clothing, electronics, or automobiles. Staff in this department are responsible for helping customers find and select suitable accessories that complement or enhance their primary purchases. This department plays a crucial role in increasing overall sales and improving customer satisfaction by offering add-on products and expert advice.

What are the key skills and qualifications needed to thrive in the Accessory Department, and why are they important?

To thrive in the Accessory Department, you need strong product knowledge, inventory management skills, and retail sales experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and visual merchandising tools is typically required. Excellent customer service, attention to detail, and teamwork are crucial soft skills that set top performers apart. These skills ensure efficient operations, high customer satisfaction, and effective promotion of accessory products in a competitive retail environment.

What is the difference between Accessory Department vs Jewelry Designer?

AspectAccessory DepartmentJewelry Designer
Required CredentialsHigh school diploma or equivalent; some roles may require technical trainingDesign degree or certification in jewelry design or related field
Work EnvironmentManufacturing facilities, retail stores, or corporate officesDesign studios, workshops, or studios
Industry UsagePart of fashion, retail, or manufacturing companiesIndependent or brand-based jewelry creation
Common Search/ComparisonAccessory Department vs Jewelry Designer

The Accessory Department typically handles the production, stocking, and retail of accessories like bags, belts, and jewelry components within a company. Jewelry Designers focus on creating original jewelry pieces, often working in design studios. While both roles relate to jewelry, the Accessory Department is more involved in the operational and retail side, whereas Jewelry Designers are centered on creative design and innovation.

What are some common challenges faced by team members in the Accessory Department, and how can they be addressed?

Team members in the Accessory Department often face challenges such as maintaining up-to-date product knowledge due to frequent inventory changes, meeting sales targets, and ensuring efficient stock organization. These challenges can be addressed by participating in regular training sessions, collaborating closely with colleagues to share information on new arrivals, and adopting efficient stock management practices. Open communication with supervisors and other departments also helps to streamline processes and address customer needs more effectively.
More about Accessory Department jobs
What job categories do people searching Accessory Department jobs look for? The top searched job categories for Accessory Department jobs are:
Accessory Department jobs near you
Infographic showing various Accessory Department job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,421 per year, or $18.5 per hour.

Parts and Accessories Associate

Smoky Mountain Harley - Davidson

Maryville, TN • On-site

Other

Posted 24 days ago

Job description

Smoky Mountain Harley-Davidson is hiring a Parts and Accessories Associate!

The duties of this position include setup and maintaining an appealing retail environment and assisting all customers with their shopping and purchase of parts and accessories merchandise.

Retail Sales experience is helpful!

Smoky Mountain Harley-Davidson® isn’t just a dealership — it’s The Rider’s Destination for East Tennessee and the Great Smoky Mountains. Located in Maryville, TN with full-service sister dealerships in Pigeon Forge and Kodak, plus retail locations in Gatlinburg, Tellico Plains, Tallassee, and Bryson City, NC, we bring the Harley-Davidson lifestyle to riders across one of the most iconic riding regions in the world.

Come Join Our Team! APPLY NOW! 

Qualifications & Job Requirements

  • Parts and/or Accessories experience is helpful!
  • Must have ability to get along with a broad customer base.
  • Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
  • Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.
  • Ability to look up parts and quote prices for parts using proper catalog for a particular motorcycle.

Essential Duties and Responsibilities

Service Department Support

  • Process service technicians’ orders for parts.
  • Assist service technicians in determining parts & accessories requirements for individual jobs.
  • Recommend related parts and accessories, which may be required for a job.
  • Supply cost of parts information on repair orders.
  • Write Request Orders (RO’s) for customers building or accessorizing their motorcycle.

Customer Service

  • Provide excellence customer service to all of the dealership’s internal and external customers.
  • Greet customers immediately, in a courteous and friendly manner.
  • Develop and share knowledge of all parts and accessories merchandise, parts history, and motorcycle service.
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly, and courteously.
  • Assist customers with determination of parts and accessories requirements and research merchandise in catalogues.
  • Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Clean & Efficient Parts & Accessories Environment

  • Conduct or participate in periodic physical inventory of all merchandise (counts, reports  etc.).
  • Ensure merchandise displays are stocked, clean, and appealing to customers.
  • Become familiar and efficient with all phases of the computer system required for P&A management.

Secondary Duties and Responsibilities

Service Department Support

  • Interface with Service Technicians and ensure their Parts and Accessories needs are being met.
  • Assist service technicians in determining parts & accessories requirements for individual jobs.
  • Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.

Customer Service

  • Assist Parts and Accessories manager with attaining retail sales and profitability plans in Parts and Accessories. 
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase. 
  • Maintain the written Request Order and keep customer informed on current status of motorcycle.
  • Follow Pathways process on all motorcycle deals.

Clean & Efficient Parts & Accessories Environment

  • Maintain updated customer information in Talon.
  • Become familiar and efficient with all phases of the computer system required for P&A management.

Other Duties

  • As assigned.

Additional Information:

Physical Demands common to this position:

  • The noise level in the work environment is occasionally loud.
  • Frequently required to lift up to 20 lbs. of material.
  • Occasionally required to bend, stoop, crouch, reach, and lift up to 50 lbs. of material.
  • Frequently required to sit or stand throughout course of the work shift.

Working Conditions 

  • Indoor, climate controlled environment.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other chemical agents commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particles

Our Mission Statement here at Smoky Mountain Harley-Davidson is: “To focus on relationships, to exceed expectations, to never stop improving, to be the BEST.” So, it's no surprise that we expect all of our staff to:

  • Treat all employees and customers fairly, courteously, and with dignity.
  • Be prompt and available for flexible scheduling.
  • Maintain up to date technical qualification and training completing all training programs appropriate to your position as recommended by Harley Davidson or assigned by the Parts and Accessories Manager.
  • Demonstrate a professional approach to customer service.
  • Accept direction, follow instructions, and work well with other people.

THANK YOU for your interest in joining our team!

EOE

Apply