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Accessibility Program Manager Jobs in Maryland (NOW HIRING)

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Accessibility Program Manager information

What skills and qualifications are needed to be an accessibility program manager?

To thrive as an Accessibility Program Manager, you need a solid understanding of accessibility standards (such as WCAG), program management experience, and often a background in UX, web development, or related fields. Familiarity with accessibility testing tools, project management platforms (like Jira or Asana), and certifications such as CPACC or WAS are commonly expected. Exceptional communication, leadership, and stakeholder management skills help drive organizational change and foster inclusive collaboration. These skills and qualities ensure effective implementation of accessibility initiatives, compliance with legal standards, and improved experiences for all users.

What is an accessibility program manager?

Accessibility Program Managers are professionals who oversee and coordinate initiatives to ensure products, services, and environments are accessible to people with disabilities. They develop strategies, set standards, and collaborate with various teams to implement accessibility best practices across an organization. Their role often includes policy development, training, monitoring compliance, and advocating for accessibility improvements. They play a crucial part in promoting inclusive design and ensuring that digital and physical spaces meet legal and ethical accessibility standards.

What is the difference between Accessibility Program Manager vs Accessibility Specialist?

AspectAccessibility Program ManagerAccessibility Specialist
CredentialsCertifications like IAAP CPACC or CP, relevant experienceSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, strategic planningExecutes accessibility testing, audits, and compliance tasks
Employer & Industry UsageUsed in large organizations, tech, and government sectorsCommon in various industries, including tech and education
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on specific accessibility tasks and skills

The Accessibility Program Manager typically oversees accessibility initiatives, manages teams, and develops strategies, while the Accessibility Specialist focuses on executing accessibility testing and compliance tasks. Both roles require relevant certifications and are vital in ensuring digital accessibility across organizations.

How does an accessibility program manager collaborate with cross-functional teams to ensure digital accessibility standards are met?

As an Accessibility Program Manager, you'll work closely with product managers, designers, developers, and quality assurance teams to embed accessibility into every stage of the product lifecycle. This often involves providing training, reviewing designs and code for compliance, and creating clear processes for reporting and resolving accessibility issues. Regular communication and building strong relationships across departments are key to ensuring accessibility is prioritized and understood company-wide. You may also facilitate user testing with people with disabilities to gather real-world feedback and continuously improve accessibility efforts.
What are popular job titles related to Accessibility Program Manager jobs in Maryland? For Accessibility Program Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Accessibility Program Manager jobs in Maryland look for? The top searched job categories for Accessibility Program Manager jobs in Maryland are:
What cities in Maryland are hiring for Accessibility Program Manager jobs? Cities in Maryland with the most Accessibility Program Manager job openings:
Infographic showing various Accessibility Program Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Utility Asset Manager (Program Manager)

Anne Arundel County

Annapolis, MD • On-site

$81K - $159K/yr

Full-time

Posted 20 days ago


Anne Arundel County rating

6.2

Company rating: 6.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

768th of 844 rated public administrative organizations


Job description

Position Description This is professional work directing the Bureau of Utility Operations Asset Management Program. NATURE AND VARIETY OF WORK The occupational field of program management involves directing or carrying out assignments related to the Asset Management Program with the Department of Public Works Bureau of Utility Operations; including oversight, implementation, management and administration of the Utility Operation Asset program. This position will be responsible for collaboration with the Asset Management Consultant team to set up governing documents, workflow and policies, involve in all phases of implementation, ongoing administration, and inventory and assess the condition of physical assets, integrating and ensuring accessibility of the collected data, and analyzing this data to enhance operational costs and efficiencies.

This position is dedicated to implementing and advancing the utility's Infrastructure Asset Management Programs. The role involves a comprehensive range of activities to ensure effective management and optimization of physical assets. This role will oversee all preventive and corrective maintenance, inventory control particularly within VueWorks (CMMS), supervise the CMMS and Vibration teams and work closely with the maintenance technicians and ensure effective operation of all water and wastewater plant equipment and infrastructure.

This field of work is distinguished from management-support functions such as personnel, budgeting or other administrative-type tasks which are designed to facilitate the activities of other employees providing direct services. An employee in this class utilizes knowledge of a wide range of asset management principles including service level of agreements, lifecycle considerations, root cause analysis, and triple bottom line decision making regulations and procedures in planning, organizing, directing and evaluating programs and/or contracts. Assignments will also require knowledge of inventory management to oversee CMMS administration and Vibration program to ensure accurate consistent asset and inventory data, including standards for inventory processes such as part setup, supplier information, and reorder methods.

The employee will direct and monitor the spare parts and inventory programs, ensuring effective usage, replenishment performance, and full integration of PMs, work orders, safety documentation, and asset hierarchies within CMMS. Establish training requirements for asset management, CMMS usage and data governance, supporting accurate data entry and consistent system practices. Budget monitoring and preparation by estimates for labor, materials, cost, and duration of maintenance activities for both internal and external resources, adjusting maintenance activities, and optimizing resource allocation.

The employee independently plans and carries out all aspects of the Asset Management program including development, implementation, and evaluation of Asset Management and data and advising higher-level management of program status and achievements. The work is performed in an office environment, Pumping Station, Water & Wastewater Treatment plants, and confined spaces. Examples of Duties and Knowledge, Skills and Abilities EXAMPLES OF DUTIES AND KNOWLEDGE, SKILLS AND ABILITIES: (May not include all duties performed) Develops Key Performance Indicators to determine program effectiveness.

Develops policies and procedures related to the Asset Management Program. Demonstrated experience with CMMS, including inventory, work order, and asset management Ability to diagnose equipment malfunction and perform root cause analysis with recommended effective solution based on reliability maintenance concepts and principles. Knowledge of planning, scheduling, inventory control, SOP development, and budgeting Direct experience with pumps, motors, electrical equipment, and mechanical repair tools Mastery of problem-solving frameworks such as the 5 Whys, Fishbone (Ishikawa) Diagrams, Fault Tree Analysis (FTA), and Failure Mode and Effects Analysis (FMEA), participating in or leading failure investigations on rotating equipment, structural components, or fluid systems Experience in wastewater facility maintenance and familiarity with NPDES and air permit requirements Knowledge of preventive maintenance best practices, mechanical systems, and electrical equipment Ability to perform site walks, inspections, and field planning in confined spaces, heights, and environments containing fumes, gases, and chemicals Ability to review technical drawings, blueprints, P&IDs, one-line diagrams, schematics, and specifications for planning and troubleshooting Effective communication, technical problem-solving, and organizational skills Exercises direction over lower-level professionals and other employees by assigning work, furnishing advice and instructions, and reviewing completed assignments.

Develops and administers contracts, which may include preparing requests for proposals (RFP's), advertising, reviewing bids and proposals, contract preparation and processing, contract fiscal monitoring, administration of funds, and oversight of contractor performance. Maintains liaison with contractors, funding sources (e.g., State or Federal), and other government agencies to plan and design projects; reviews plans or changes and amendments to plans, and develops and implements systems for fiscal management of funds. Analyzes, adapts, and/or implements departmental or agency operating and administrative practices and procedures related to records management, forms used, reports generated, and various other phases of program organization and administration

Facilitates or expedites recommendations and innovative strategies to address and correct BUO asset-related problems and issues by providing background information and data to appropriate groups. Develops, implements, and manages all aspects of the BUO Asset Management program. This includes ensuring that all asset hierarchy, asset data, conditions, PM and CM programs, inventory, and critical spare parts are correctly set up in the CMMS system.

Responsible for asset management of BUO assets. Determine best practices for equipment type and replacement schedules. Evaluates new equipment proposed by CIP project, vendors, and manufacturers related to the water and wastewater treatment, collection, and distribution systems, and tests integrations with other County systems and performance requirements.

Responsible for quality assurance and quality control of data within the CMMS system to ensure data is complete, accurate, and reliable. Manage daily, monthly, and annual reviews to ensure KPIs are met and in compliance. Provides routine technical support for mechanical-related design and construction on CIP and internal projects.

This includes and is not limited to reviewing design documents and presenting BUO in CIP projects, evaluation, and resolution of mechanical equipment malfunction issues. Create and design PM guides, auditing PM programs and frequencies, custom-configured reports and forms, and workflows in support of all functions within BUO . The work involves talking with and understanding the problem or design criteria in order to obtain necessary information and provide reports and recommendations Develop and provide training for the Asset Management Program and CMMS.

Initiates, coordinates, or contributes to such special events as workshops, professional and press conferences, seminars, and public hearings. Performs related duties as required. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of laws, rules, and regulations which apply to provisions and limitations of programs to which assigned.

Thorough knowledge of the principles, practices or techniques of program development, implementation, management and evaluation. Knowledge of the general principles of procurement, contract management, and personnel administration, as required. Knowledge of Federal and/or State grant funding requirements and regulations, as required.

Skill in leading assigned employees, providing instruction, and reviewing their work. Skill in explaining and defending ideas and positions, both orally and in writing, and in persuading individuals and groups to support assigned program activities or decisions. Ability to conduct analytical studies and make recommendations concerning effectiveness, efficiency, and productivity of assigned program(s).

Ability to deal tactfully, effectively and equitably with people. Ability to attend meetings or perform work at locations outside the office if necessary. Working knowledge of water and wastewater treatment plants and collection/distribution infrastructure.

Competent in methods and techniques of data collection and statistical analysis. Working knowledge of financial data analysis, billing practices, and the principles of revenue collection. Experience coordinating and conducting training on new software, while managing a team's response to change when accommodating emerging technology.

Familiarity with federal, state, and local regulations applicable to utility projects. Experience with principles of supervision, training, and evaluation. Ability to coordinate between multiple municipal departments and achieve positive outcomes for developing programs, such as Asset Management Program.

Ability to plan and coordinate routine maintenance and testing of Water and Wastewater equipment and infrastructure. Ability to communicate effectively, both orally and in writing, with internal and external stakeholders. Experience defining key performance indicators, measuring current benchmarks appropriately, and analyzing trends in performance.

Understanding of the relationship of the systems and data within the application portfolio and with other integrated systems such as VTScada, VUEWorks (CMMS) and Esri GIS. Understanding of construction activities related to Water and wastewater treatment plants, pumping stations, mechanical, electrical, and Instrumentation equipment, right of way and construction change management. Minimum Qualifications Graduation from an accredited four-year college or university and four (4) or more years of experience managing Assets and supply chains in a Utility, Public Works, Construction or related industry.

Note: The Department requires this role to have a CDL (DOT) driver's license, which is a Class B or Class A. Note: This is a safety-sensitive position. Note: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards.

The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service

Applicants with a foreign degree must provide this documentation upon the close of the announcement. Supplemental Qualifications 1) Two (2) years of Supervisory Experience 2) Experience with Procurement and contract management 3) Knowledge of water and wastewater treatment plants 4) Experience with billing practices and principles of revenue collection 5) Experience with VTScada, VueWorks (CMMS), Esri GIS, and similar integrated systems


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