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Access Wireless Jobs in Ohio (NOW HIRING)

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$10

$23

$46

How much do access wireless jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for access wireless in Ohio is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $25.58 per hour, depending on experience, location, and employer.

What are the main responsibilities and challenges faced by customer service representatives at Access Wireless?

Customer service representatives at Access Wireless are primarily responsible for assisting customers with account setup, troubleshooting device issues, and helping users navigate service plans. A common challenge in this role is managing high call volumes while maintaining a positive and helpful attitude, especially when addressing technical concerns or billing questions. Representatives often work in a team-based environment, collaborating with technical support and sales teams to ensure customers receive comprehensive assistance. Staying updated on evolving wireless products and services is also essential for success in this dynamic role.

What is Access Wireless?

Access Wireless is a government-supported program that offers free or discounted cell phone service to eligible low-income individuals in the United States. It is a Lifeline Assistance provider, which means it helps qualifying customers stay connected to essential services by providing mobile phone plans at little or no cost. Eligibility for Access Wireless typically depends on participation in government assistance programs or meeting specific income requirements. The service includes a free phone and a monthly allotment of minutes, texts, and data. Access Wireless aims to help people stay connected for work, emergencies, and daily communication needs.

What is the difference between Access Wireless vs Customer Service Representative?

AspectAccess WirelessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, field support, or remoteCall centers, retail stores, or remote
Industry UsageTelecommunications, wireless servicesVarious industries including retail, telecom, and customer support

Access Wireless and Customer Service Representatives both require strong communication skills and often similar certifications. Access Wireless roles focus on providing wireless services, while Customer Service Representatives work across multiple industries. Both positions typically involve call center environments and direct customer interaction, making them comparable in work setting and credential needs.

What are the key skills and qualifications needed to thrive as a wireless access network engineer, and why are they important?

To succeed as a Wireless Access Network Engineer, you need a solid background in telecommunications, network design, and RF engineering, often supported by a degree in electrical engineering or a related field. Familiarity with wireless networking protocols, tools like Wireshark, and certifications such as CWNA or Cisco wireless credentials are typically required. Strong problem-solving, analytical thinking, and effective communication skills help engineers troubleshoot issues and collaborate across teams. These skills and qualifications are essential for maintaining reliable wireless networks and ensuring optimal connectivity for users.

What are popular job titles related to Access Wireless jobs in Ohio?

For Access Wireless jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Access Wireless jobs in Ohio look for?

The top searched job categories for Access Wireless jobs in Ohio are:

What cities in Ohio are hiring for Access Wireless jobs?

Cities in Ohio with the most Access Wireless job openings:

Access Wireless jobs near you
Infographic showing various Access Wireless job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, and 8% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,252 per year, or $23.2 per hour.

Wireless Retail Store Manager - Mason

Cellular World

Mason, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Retail Sales Manager
Cellular World, a leading AT&T authorized retailer, is currently looking for strong Retail Sales Managers who are passionate about mobile technology. We are currently accepting resumes for a full-time Retail Sales Manager to join our innovative, best-in-class, and growing company. Your goal, as the Retail Sales Manager, is to ensure the store delivers an excellent customer experience using At Your Service and Key Satisfaction drivers. The Retail Sales Manager will also ensure the location exceeds sales metrics, manage and protect company assets, and increase profitability, all while developing your team to be the best in class.
Job Benefits:
  • Supportive team environment.
  • Tenure Increase program.
  • PTO Accrual.
  • Growth Opportunities.
  • Medical/Dental and Vision benefits options.
  • Long-term and short-term disability insurance benefits options.
  • 401(k) plan with a company contribution.

Cool perks:
  • An incredible employee discount not to exceed 57% on up to 5 lines on AT&T's premium wireless service.
  • Huge discounts on accessories and additional AT&T products and services allow you access to the latest and greatest, trending gadgets.
  • A new hire budget to spend on a wide range of Team Color apparel.

Responsibilities:
  • Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
  • Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and providing customer service.
  • Observe customer experience to determine the focus of the AT&T Experience Steps.
  • Ensures proper opening and closing of the retail location with completion of all open/close procedures.
  • Training - ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
  • Inventory - Manage ordering, receiving, discrepancies, and complete daily, weekly, and month- end counts as needed.
  • Provide resolution to customer complaints regarding sales and service.
  • Develop and manage positive business relationships with staff and customers.
  • Provide continuous coaching to sales associates in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Recognize your top performers and your lower performers to improve.
  • New Hires- Review resumes, perform initial phone screens, in-person interviews, and complete onboarding paperwork.
  • Conducts regular staff meetings to communicate promotions, goals, trends, and other relevant information.
  • Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT&T requirements.
  • Develop and maintain relationships with co-workers and consumers.

Requirements:
  • Must have a valid Driver's License and current auto insurance.
  • Must be able to pass a background.
  • Must attend off-site promotional events during and after business hours.
  • Previous retail or customer service management required.
  • Proven leadership and employee management skills.
  • Ability to stand for long periods and work full-time, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Enjoy working in a team environment & engaging with the consumer. Must be enthusiastic and have the drive needed to complete sales.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Reliable transportation.
  • Must be at least 18 years of age.
  • This role benefits from bilingual communication, but we encourage all qualified candidates to apply.

We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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