ZipRecruiter

Log In

1

Access Associate Jobs (NOW HIRING)

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

LifeBridge Health

PATIENT ACCESS ASSOCIATE

Baltimore, MD · On-site

$18 - $27.29/hr

Position: Patient Access Associate The Patient Access Associate plays a critical role in patient registration, collecting payments, providing excellent customer service, and ensuring a smooth ...

LCMC Health

Patient Access Associate

Marrero, LA · On-site

The Patient Access Associate greet patients and guests in a courteous manner while initiating the scheduling or check-in process. They will obtain and verify accurate identification and demographical ...

LifeBridge Health

PATIENT ACCESS ASSOCIATE

Baltimore, MD · On-site

$18 - $27.29/hr

Position: Patient Access Associate The Patient Access Associate plays a critical role in patient registration, collecting payments, providing excellent customer service, and ensuring a smooth ...

BronxCare Health System

Patient Access Associate

Bronx, NY · On-site

$29.10 - $29.67/hr

Responsibilities Patient Access Associate will perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record; Register and interview patients and ...

LifeBridge Health

PATIENT ACCESS ASSOCIATE

Baltimore, MD · On-site

$18 - $27.29/hr

Patient Access Associate Department: Patient Access Location: Sinai Hospital - Baltimore, MD Schedule: Available Days, Evenings & Night Shift Opportunities Shift: 7am-3:30pm, 3pm-11:30pm, 11pm-7:30am ...

LifeBridge Health

PATIENT ACCESS ASSOCIATE

Baltimore, MD · On-site

$18 - $27.29/hr

Patient Access Associate Department: Patient Access Location: Sinai Hospital - Baltimore, MD Schedule: Saturday & Sunday Shift: 11:00pm-7: 30am Position Summary The Patient Access Associate plays a ...

TriHealth

Access Associate

Montgomery, OH · On-site

$15 - $20.25/hr

**Access Associate - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in ...

LifeBridge Health

PATIENT ACCESS ASSOCIATE

Baltimore, MD · On-site

$18 - $27.29/hr

Patient Access Associate Department: Patient Access Location: Sinai Hospital - Baltimore, MD Schedule: Monday - Friday w/ rotating wknds Shift: 7:00am-3:30pm Position Summary The Patient Access ...

next page

Showing results 1-20

People also search for

All JobsAccess Associate Jobs

Access Associate information

See salary details

$46K

$108.2K

$172.5K

How much do access associate jobs pay per year?

As of May 31, 2026, the average yearly pay for access associate in the United States is $108,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are Access Associates?

Access Associates are administrative professionals who typically work in healthcare settings, such as hospitals or clinics, and are responsible for managing patient registration, scheduling appointments, verifying insurance information, and ensuring a smooth check-in and check-out process. They serve as a key point of contact for patients and visitors, providing customer service and support. Access Associates play a crucial role in maintaining efficient patient flow and accurate medical records by gathering and entering essential information. Their work helps healthcare providers deliver timely and effective care.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

More about Access Associate jobs
What cities are hiring for Access Associate jobs? Cities with the most Access Associate job openings:
What are the most commonly searched types of Access jobs? The most popular types of Access jobs are:
What states have the most Access Associate jobs? States with the most job openings for Access Associate jobs include:
Access Associate jobs near you
Infographic showing various Access Associate job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 57% Full Time, 32% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,160 per year, or $52 per hour.
PATIENT ACCESS ASSOCIATE

PATIENT ACCESS ASSOCIATE

LifeBridge Health

Baltimore, MD

Full-time

Posted 5 days ago

LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

659th of 864 rated healthcare providers

Job description

Position: Patient Access Associate

Department: Patient Access
Location: Sinai Hospital – Baltimore, MD
Schedule: Monday - Friday w/ rotating wknds
Shift: 3:00pm-11:30pm

Position Summary

The Patient Access Associate plays a vital role in creating a positive first impression for patients and families entering Sinai Hospital. This position is responsible for patient registration, insurance verification, payment collection, and delivering exceptional customer service throughout the patient experience.

The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced healthcare environment while maintaining professionalism and accuracy.

Key Responsibilities
  • Serve as a liaison between the hospital and patients, ensuring patient needs are met with compassion, professionalism, and efficiency.
  • Perform accurate patient registration, demographic verification, and insurance validation.
  • Collect co-pays, deductibles, and other patient payments in accordance with hospital policies.
  • Provide exceptional customer service to patients, visitors, physicians, and staff.
  • Greet every customer warmly with eye contact, a smile, and a professional introduction including your name and title.
  • Assist patients and families with questions related to appointments, admissions, and hospital procedures.
  • Maintain confidentiality and comply with HIPAA regulations and organizational policies.
  • Collaborate effectively with clinical departments, care teams, and leadership to support patient flow and operational efficiency.
  • Demonstrate professionalism, tact, and a positive attitude in all interactions.
Department Overview

The Patient Access Department at Sinai Hospital is responsible for coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The department also provides financial counseling, supports emergency department access, assists with medical record requests, and serves as a key point of contact for patient inquiries related to appointments and hospital procedures.

QualificationsEducation
  • High School Diploma or GED preferred
Experience
  • 1–3 years of relevant customer service, registration, healthcare, or administrative experience preferred
Skills & Abilities
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service abilities
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency and data entry skills
  • Ability to remain calm and professional in stressful situations
  • Strong attention to detail and organizational skills
Why Join LifeBridge Health?

At LifeBridge Health Careers, you’ll become part of a mission-driven organization focused on caring for our community and supporting our team members. We offer a collaborative environment where employees are empowered to grow professionally while making a meaningful difference every day.

What LifeBridge Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

LifeBridge Health logo

About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

Social media

FacebookTwitter

View All LifeBridge Health Jobs

Apply