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Access Associate Jobs in Virginia (NOW HIRING)

Inova

Patient Access Associate 2

Fairfax, VA · On-site

Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday between 9:00 a.m.- 5:30 p.m. Inova is ...

Inova

Patient Access Associate 2

Gainesville, VA · On-site

Inova Physician Services- OBGYN- Madison Crescent is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday, 7:20 a.m.-4:30 p.m.

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

Inova

Patient Access Associates 2

Annandale, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

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All JobsAccess Associate JobsAccess Associate Jobs in Virginia

Access Associate information

See Virginia salary details

$45.6K

$107.2K

$171K

How much do access associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for access associate in Virginia is $107,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $128,900.00 per year, depending on experience, location, and employer.

What are access associates?

Access associates are professionals responsible for managing and controlling access to secure areas or systems, often working in security, healthcare, or data environments. They verify identities, monitor access points, and ensure compliance with security protocols, frequently using tools like access control systems and security badges.

Is it hard to be a patient access representative?

Being a patient access representative can be challenging due to the need for strong communication skills, attention to detail, and the ability to handle stressful situations. The role often requires multitasking, familiarity with healthcare systems, and sometimes certification or training, but it is generally manageable with proper preparation and experience.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What is the least stressful job in healthcare?

An access associate typically works in healthcare settings managing patient appointments and insurance verification, which generally involves routine tasks with predictable schedules. While stress levels can vary, roles with clear procedures and limited emergency responsibilities tend to be less stressful within healthcare. However, individual experiences may differ based on work environment and workload.

What jobs pay 4000 a week without a degree?

An Access Associate typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include certain sales positions, real estate brokers, or skilled trades like electricians and plumbers with experience. These jobs often require on-the-job training, licensing, or strong skills rather than formal degrees.
What are the most commonly searched types of Access jobs in Virginia? The most popular types of Access jobs in Virginia are:
What cities in Virginia are hiring for Access Associate jobs? Cities in Virginia with the most Access Associate job openings:
Access Associate jobs near you
Access Associate-Heart Clinic

Access Associate-Heart Clinic

University of Virginia

Charlottesville, VA • On-site

$17.50 - $27.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

181st of 555 rated colleges and universities

Job description

Access Associate
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the right place.
In today's healthcare environment, access is clinical in its own way: it requires precision, empathy, and calm execution under pressure. If you take pride in getting the details right, supporting care teams, and making every interaction feel human, this role stands out. At UVA Health, you will join an Access community known for professionalism, accountability, and a shared commitment to excellence for patients and families.
The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience, we also offer a $3,500 sign on bonus which requires a 2-year commitment to UVA Health.
The Role:
As an Access Associate within Ambulatory Access Operations , you are a key member of the team responsible for the accuracy, flow, and professionalism of the ambulatory patient access experience. Your work directly supports clinical care and revenue cycle readiness by ensuring scheduling and registration steps are completed thoughtfully, correctly, and on time.
What you will do day to day (mix of phone and in person support):
  • Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.

  • Schedule and coordinate appointments with the correct provider using appropriate clinical and visit information.

  • Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.

  • Perform verification functions aligned with established scheduling/registration standards and unit guidelines.

  • Complete visit documentation activities accurately and within expected timeframes .

  • Manage cash collections as needed and respond to patient and family questions with professionalism and empathy.

  • Provide patients with paper and electronic tools required by clinical and revenue cycle teams to help the visit run smoothly.

  • Stay engaged with team goals, daily priorities, and continuous improvement efforts within the Access operation.

What is an average day like?
An average day blends focused task execution with high touch service. You may start by preparing for scheduled visits, then pivot into real-time scheduling, registration updates, and patient questions as clinic needs evolve . Throughout the day, you will balance accuracy (insurance, demographics, documentation) with pace, while keeping patients informed and supported at each step of their visit.
Why UVA Health:
UVA Health is an integrated academic health system built for complex care, teaching, research, and innovation. You will be part of an organization that includes a world class academic medical center and a broad statewide network of community hospitals and outpatient clinics. In Charlottesville, the University Medical Center anchors advanced care with a Level I Trauma Center , Level IV NICU , the first NCI - designated Comprehensive Cancer Center in Virginia , and UVA Health Children's.
What that means for Access professionals is simple: your role is operationally essential to clinical excellence. Access is where quality, safety, and patient confidence begin.
Why this role matters here:
  • You support care delivery across a growing ambulatory network where interprofessional teams work together to deliver coordinated outpatient care.

  • You join a health system guided by a clear mission and vision, emphasizing excellence, innovation, and community impact.

  • You work within a culture that values a strong patient experience, operational reliability, and collaboration across clinical and administrative partners. https://careers.uvahealth.org/us/en/uva-health-university-medical-center

UVA Health advantages you can feel in your day to day:
  • Academic medicine environment with high standards and meaningful purpose , where teams "teach, learn, innovate, and advance" care.

  • S ystem recognized for excellence across service lines, with a track record of awards and recognition across the enterprise.

  • A supportive employment foundation with a comprehensive benefits package (medical, dental, vision, paid time off, disability coverage, retirement savings plans, and flexible spending accounts).

MINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
PHYSICAL DEMANDS
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
The pay range for this role is $17.50 - $27.85 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
Benefits
  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  • Health Saving Plans, and Flexible Spending Accounts
  • Certification and education support
  • Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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