Inova Physician Services- OBGYN- Madison Crescent is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday, 7:20 a.m.-4:30 p.m.
Inova Physician Services- OBGYN- Madison Crescent is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday, 7:20 a.m.-4:30 p.m.
Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday between 9:00 a.m.- 5:30 p.m. Inova is ...
Inova Woodburn Wound Clinic is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday between 9:00 a.m.- 5:30 p.m. Inova is ...
As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...
As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...
As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...
As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...
Access Associate Senior - Transplant These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and ...
Access Associate Senior - Transplant These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
Access Associate Or Senior Access Associate (Uva Augusta Pediatrics) Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details.
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
Access Associate Or Senior Access Associate (Uva Augusta Pediatrics) Offering a competitive sign on bonus to the hired candidate. Please discuss with the hiring manager or recruiter for more details.
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel ...
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
Fishersville, VA · On-site
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate or Senior Access Associate (UVA Augusta Pediatrics)
Fishersville, VA · On-site
$15.25 - $18.25/hr
MINIMUM REQUIREMENTS (Access Associate) Education: High School Graduate or Equivalent. Customer service experience preferred. Experience: Preferred not required. Licensure: None required MINIMUM ...
Access Associate Senior - Children's Riverside Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ...
Access Associate Senior - Children's Riverside Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ...
Access Associate Senior - Transplant
Charlottesville, VA · On-site
$19.50/hr
Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for ...
Access Associate Senior - Transplant
Charlottesville, VA · On-site
$19.50/hr
Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. PHYSICAL DEMANDS Job requires sitting for ...
Senior Access Associate or Access Associate (Waynesboro Primary Care)
$14.50 - $17.25/hr
Senior Access Associate Or Access Associate (Waynesboro Primary Care) Offering a competitive sign on bonus to the hired candidate. This experienced patient focused service representative engages ...
Senior Access Associate or Access Associate (Waynesboro Primary Care)
$14.50 - $17.25/hr
Senior Access Associate Or Access Associate (Waynesboro Primary Care) Offering a competitive sign on bonus to the hired candidate. This experienced patient focused service representative engages ...
Access Associate Senior - Children's Riverside
Charlottesville, VA · On-site
$19.50/hr
As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.
Access Associate Senior - Children's Riverside
Charlottesville, VA · On-site
$19.50/hr
As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.
Patient Access Associate Specialist
Richmond, VA · On-site
$16.50 - $17.65/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
Richmond, VA · On-site
$16.50 - $17.65/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
$16.50 - $17.65/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
$16.50 - $17.65/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
Midlothian, VA · On-site
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
Midlothian, VA · On-site
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
Newport News, VA · On-site
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Patient Access Associate Specialist
Newport News, VA · On-site
$17 - $18.15/hr
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity ... Associate Benefits - We offer a comprehensive benefits package designed to support the physical ...
Access Associate information
See Virginia salary details
$45.6K - $57K
2% of jobs
$57K - $68.4K
6% of jobs
$79.3K is the 25th percentile. Wages below this are outliers.
$68.4K - $79.8K
17% of jobs
$79.8K - $91.2K
15% of jobs
The median wage is $98.1K / yr.
$91.2K - $102.6K
15% of jobs
$102.6K - $114K
11% of jobs
$122.8K is the 75th percentile. Wages above this are outliers.
$114K - $125.4K
11% of jobs
$125.4K - $136.8K
9% of jobs
$136.8K - $148.2K
6% of jobs
$148.2K - $159.6K
5% of jobs
$159.6K - $171K
2% of jobs
$45.6K
$107.2K
$171K
How much do access associate jobs pay per year?
What job makes $10,000 a month without a degree?
What are Access Associates?
How much does a patient access rep make?
Is it hard to be a patient access representative?
What jobs pay $2000 a day?
What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?
What are the typical daily responsibilities of an Access Associate in a healthcare setting?
What is the difference between Access Associate vs Customer Service Representative?
| Aspect | Access Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications in healthcare or administrative support | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Healthcare facilities, administrative offices, or clinics | Call centers, retail, or office settings |
| Employer & Industry Usage | Hospitals, clinics, healthcare providers | Retail, telecommunications, banking, and service industries |
| Common Search & Comparison | Often compared for roles involving patient or client access to services | Compared for roles involving customer interaction and support |
The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

Full-time
Medical, Dental, Vision, PTO
Posted 18 days ago
Inova Health System rating
7.6
Based on 245 frontline employees who took The Breakroom Quiz
186th of 873 rated healthcare providers
Job description
Inova Physician Services- OBGYN- Madison Crescent is looking for a dedicated Patient Access Associate 2 to join the team. This role will be full-time day shift Monday- Friday, 7:20 a.m.-4:30 p.m.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off and paid parental leave.
Patient Access Associate 2 Job Responsibilities:
- Expresses sincere concern and empathy when dealing with customer complaints.
- Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
- Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
- Identifies and communicates payroll authorization and referral requirements to patients.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
- Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
- Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.
Minimum Qualifications:
- Education: High School Diploma or GED
- Experience: 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle. Bachelors degree in lieu of experience
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
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