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Access Associate Jobs in Virginia (NOW HIRING)

Riverside

$15.75 - $20/hr

Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred) To learn more about being a team member with Riverside Health ...

Riverside Health System Non-Providers

$15.75 - $20/hr

Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred) To learn more about being a team member with Riverside Health ...

UVA Health

Patient Access Specialist II

Culpeper, VA

$17 - $22.75/hr

Associate's Degree preferred. Experience: 2 years of experience in patient access registration, billing cash collection access, registration, billing, cash collections, insurance and/or pre ...

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Access Associate information

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$45.6K

$107.2K

$171K

How much do access associate jobs pay per year?

As of May 31, 2026, the average yearly pay for access associate in Virginia is $107,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $128,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are Access Associates?

Access Associates are administrative professionals who typically work in healthcare settings, such as hospitals or clinics, and are responsible for managing patient registration, scheduling appointments, verifying insurance information, and ensuring a smooth check-in and check-out process. They serve as a key point of contact for patients and visitors, providing customer service and support. Access Associates play a crucial role in maintaining efficient patient flow and accurate medical records by gathering and entering essential information. Their work helps healthcare providers deliver timely and effective care.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Virginia? The most popular types of Access jobs in Virginia are:
What cities in Virginia are hiring for Access Associate jobs? Cities in Virginia with the most Access Associate job openings:
Access Associate jobs near you
Infographic showing various Access Associate job openings in Virginia as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 61% Full Time, 29% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,232 per year, or $51.6 per hour.
Access Associate - Northridge Internal Medicine - Part-Time

Access Associate - Northridge Internal Medicine - Part-Time

University of Virginia

Charlottesville, VA • On-site

$17.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

University Of Virginia rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

93rd of 530 rated colleges and universities

Job description

UVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health - you are often the first and last contact for our patients and your interactions set the tone for each patient visit to UVA. This patient-focused role is responsible and accountable for various aspects of the patient access experience, including, but not limited to, basic appointment scheduling, demographic and insurance data collection, cash collections, and addressing the various needs of patients and families either in person or on the phone.
Join a thriving work culture built on trust, respect, and engagement. Please complete this one application and someone will connect with you to discuss your area of interest.
Building an exceptional work culture includes supporting our teams with exceptional benefits. UVA Health offers a comprehensive benefits package including Medical, Dental, and Vision Insurance, Paid Time Off, Long-term and Short-term Disability, Retirement Savings Plans, and Flexible Spending Accounts.
For more information, visit https://careers.uvahealth.org/us/en/support-staff.
This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to basic appointment scheduling demographic and insurance data collection cash collections and addressing the various needs of the patient and family either in person or on the phone; Provides patients with tools both in paper and electronic format which are needed by the clinical and revenue cycle teams to ensure their experience at UVA is optimal; engages the patient/family in keeping them updated on various aspects of their visit.
The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate's previous work experience, education, and/or experience.
  • Demonstrates exceptional customer service both for in-person and telephone activities.
  • Schedules and coordinates appointments with the correct provider using all appropriate information.
  • Demonstrates expected behaviors applicable to the Health System scheduling and registration system and unit policies procedures and guidelines.
  • Performs verification functions.
  • Performs visit document activities accurately and timely.
  • Demonstrates engagement in the work team and goals of the unit.
  • In addition to the above job responsibilities, other duties may be assigned.

*Must be available to work 1 Saturday morning shift per month
*Onsite parking is available at the Northridge Building
MINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
PHYSICAL DEMANDS
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
Benefits
  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  • Health Saving Plans, and Flexible Spending Accounts
  • Certification and education support
  • Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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