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Access Associate Jobs (NOW HIRING)

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This ...

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This ...

***Access Associate - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in ...

Access Associate

Livingston, NJ · On-site

$20.60 - $25.84/hr

Access Associate Req #: 0000233304 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: Cooperman Barnabas Medical Center Department: ACC - Physical Therapy Pay Range ...

***Access Associate - Good Samaritan WESTERN RIDGE Hospital * Make a difference every day as an Access Associate at TriHealth! Join a compassionate, servant led team committed to excellence in patient ...

***Access Associate Part-time - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to ...

***Access Associate - Bethesda Arrow Springs Hospital, Lebanon, OH * Make a difference every day as an Access Associate at TriHealth Bethesda Arrow Springs Hospital. Join a compassionate, servant led ...

***Access Associate - Bethesda Arrow Springs Hospital, Lebanon, OH * Make a difference every day as an Access Associate at TriHealth Bethesda Arrow Springs Hospital. Join a compassionate, servant led ...

***Access Associate - Bethesda Arrow Springs Hospital, Lebanon, OH * Make a difference every day as an Access Associate at TriHealth Bethesda Arrow Springs Hospital. Join a compassionate, servant led ...

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This ...

***Access Associate - Bethesda Arrow Springs Hospital, Lebanon, OH * Make a difference every day as an Access Associate at TriHealth Bethesda Arrow Springs Hospital. Join a compassionate, servant led ...

***Access Associate - Good Samaritan WESTERN RIDGE Hospital * Make a difference every day as an Access Associate at TriHealth! Join a compassionate, servant led team committed to excellence in patient ...

***Access Associate Part-time - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to ...

***Access Associate Part-time - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to ...

***Access Associate - Good Samaritan WESTERN RIDGE Hospital * Make a difference every day as an Access Associate at TriHealth. Join a compassionate, servant led team committed to excellence in patient ...

***Access Associate Part-time - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to ...

***Access Associate - Bethesda North Hospital * Make a difference every day as an Access Associate at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in ...

***Access Associate - Good Samaritan WESTERN RIDGE Hospital * Make a difference every day as an Access Associate at TriHealth! Join a compassionate, servant led team committed to excellence in patient ...

***Access Associate - Bethesda Arrow Springs Hospital, Lebanon, OH * Make a difference every day as an Access Associate at TriHealth Bethesda Arrow Springs Hospital. Join a compassionate, servant led ...

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Access Associate information

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$46K

$108.2K

$172.5K

How much do access associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for access associate in the United States is $108,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What are access associates?

Access associates are professionals responsible for managing and controlling access to secure areas or systems, often working in security, healthcare, or data environments. They verify identities, monitor access points, and ensure compliance with security protocols, frequently using tools like access control systems and security badges.

Is it hard to be a patient access representative?

Being a patient access representative can be challenging due to the need for strong communication skills, attention to detail, and the ability to handle stressful situations. The role often requires multitasking, familiarity with healthcare systems, and sometimes certification or training, but it is generally manageable with proper preparation and experience.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What is the least stressful job in healthcare?

An access associate typically works in healthcare settings managing patient appointments and insurance verification, which generally involves routine tasks with predictable schedules. While stress levels can vary, roles with clear procedures and limited emergency responsibilities tend to be less stressful within healthcare. However, individual experiences may differ based on work environment and workload.

What jobs pay 4000 a week without a degree?

An Access Associate typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include certain sales positions, real estate brokers, or skilled trades like electricians and plumbers with experience. These jobs often require on-the-job training, licensing, or strong skills rather than formal degrees.
What cities are hiring for Access Associate jobs? Cities with the most Access Associate job openings:
What are the most commonly searched types of Access jobs? The most popular types of Access jobs are:
What states have the most Access Associate jobs? States with the most job openings for Access Associate jobs include:
Infographic showing various Access Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,160 per year, or $52 per hour.
Access Associate

$17.85 - $20/hr

Full-time

Re-posted 27 days ago


Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

265th of 884 rated healthcare providers


Job description

SUMMARY
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
Job Title: Access Associate
Department: Admitting Team
Location: Unity Hospital
Hours Per Week: 37.5
Schedule: Evenings, Monday-Friday 3pm -11pm, EOW
REQUIRED QUALIFICATIONS:
  • None

PREFERRED QUALIFICATIONS:
  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills
  • Associate degree preferred
  • One year of customer service experience preferred

RESPONSIBILITIES
  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Rochester
POSTAL CODE:
14626
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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