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Access Associate Jobs in Texas (NOW HIRING)

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva ® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage ...

Houston Methodist

At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients ...

Houston Methodist

At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients ...

Houston Methodist

At Houston Methodist, the Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients ...

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Access Associate information

See Texas salary details

$42.9K

$100.8K

$160.7K

How much do access associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for access associate in Texas is $100,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $121,100.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Texas?

The most popular types of Access jobs in Texas are:

What cities in Texas are hiring for Access Associate jobs?

Cities in Texas with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,768 per year, or $48.4 per hour.

Patient Access Associate

Dallas, TX • On-site, Remote

Axena Health, Inc.
See more jobs at Axena Health, Inc.external

$25 - $29/hr

Full-time

Posted 17 days ago

Job description

This is a remote role with the ability to work anywhere in the United States.
A brief introduction to the role:
The Patient Access Associate supports patients seeking insurance coverage for the Leva® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage appeals. This role serves as an important operational support function within the Patient Access team and works closely with Intake Specialists, Patient Access Specialists, and external partners to ensure timely and accurate insurance submissions.
The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer workflows while ensuring that submissions are complete, well-documented, and positioned to maximize the likelihood of approval.
The successful candidate will demonstrate strong organizational skills, effective communication with patients and payers, and the ability to navigate payer processes with urgency while maintaining a high level of accuracy and professionalism.
Responsibilities include:
  • Assist with preparation and submission of insurance prior authorization requests
  • Track authorization status through payer portals such as Availity and other payer systems
  • Conduct payer follow-up calls and document updates in a timely manner to prevent delays in authorization decisions
  • Support the rapid and effective movement of cases through the authorization process while ensuring documentation quality
  • Maintain accurate case documentation within Salesforce CRM and internal tracking systems
  • Coordinate with providers and internal teams to quickly obtain missing documentation needed for authorization approval
  • Communicate clearly with patients regarding authorization status and next steps to maintain engagement throughout the process
  • Prepare and submit authorization appeals after denials
  • Identify simple opportunities to strengthen authorization submissions based on payer requirements
  • Ensure all work is completed in compliance with HIPAA and company policies

Qualifications needed:
  • Remote work environment with a quiet and secure workspace
  • 1-3 years of healthcare administrative, patient access, or insurance verification experience
  • Experience with prior authorization workflows and payer requirements
  • Experience with Availity or other payer authorization portals preferred
  • Experience with Salesforce or similar CRM systems
  • Ability to manage cases with both urgency and accuracy
  • Strong written and verbal communication skills
  • Ability to work independently while contributing to a team-based environment

Compensation:
  • The anticipated hourly rate for this position is $25-$29 per hour, with the final rate determined based on factors such as experience and geographic location. Benefits and equity are also part of the role.

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