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Access Associate Jobs in New York (NOW HIRING)

CareWell Health

Patient Access Associate

East Orange, NJ · On-site

$20.59 - $25.80/hr

Job Summary Ensure the operations of on-site and off-site patient access, registration and cashier ... Minimum Education/Certifications Associates Degree in Business OR Equivalent work experience in ...

CareWell Health

Patient Access Associate

East Orange, NJ · On-site

$20.59 - $25.80/hr

Job Summary Ensure the operations of on-site and off-site patient access, registration and cashier ... Minimum Education/Certifications Associates Degree in Business OR Equivalent work experience in ...

CentraState

Access Services Associate I

Freehold, NJ · On-site

When serving as the Access Services Cashier, the associate confirms and processes interdepartmental payments--including cash, checks, and credit card transactions--ensuring all funds are securely ...

Santander

USA CIB Corporate Access Associate

Manhattan, NY · On-site

$97K - $150K/yr

USA CIB Corporate Access Associate Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact ...

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All JobsAccess Associate JobsAccess Associate Jobs in New York

Access Associate information

See New York salary details

$50.3K

$118.3K

$188.7K

How much do access associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for access associate in New York is $118,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $142,200.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in New York?

The most popular types of Access jobs in New York are:

What cities in New York are hiring for Access Associate jobs?

Cities in New York with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $118,331 per year, or $56.9 per hour.

Patient Access Associate

CareWell Health

East Orange, NJ

Full-time

Re-posted 3 days ago

Job description

Job Summary

Ensure the operations of on-site and off-site patient access, registration and cashier functions to efficiently admit and discharge patients and maximize the hospital’s cash position. Facilitate the resolution of all customer service issues. Ensure staff members develop and maintain a thorough knowledge of the various systems utilized by Patient Access Services.

Essential Functions 

  • Computer skills, customer service, medical terminology and the ability to do multiple tasks simultaneously.
  • Strong analytical and project management skills essential. Outstanding organizational skills and professionalism
  • Knowledge of third party payer requirements. Must be proficient in insurance verification process using on-line techniques.
  • Excellent written and verbal communication skills and superior problem solving and interpersonal skills with a variety of individuals are essential
  • Complies with all Federal and State laws and regulations.
  • Creates new policies and procedures and ensures that existing departmental policies and procedures are complied with.
  • Monitors and audits the accuracy of all information obtained. Enforces that all registration documents, photo IDs and insurance cards are being scanned accurately.
  • Responsible for providing Ancillary Providers with necessary and accurate information.
  • Responsible to assure a good working relationship with physicians and their office staff as well as fostering a close working relationship with the Hospital Utilization Review staff and the Medical Records department.
  • Hands-on with the registration process and helps out wherever the workload dictates.
  • Responsible to keep superiors informed of all problems or unusual matters of significance. Responsible to keep staff informed of system changes or compliance issues through group meetings.
  • Ability to motivating staff in a dynamic environment is essential
  • Performs other job related duties as assigned.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Education/Certifications
Associates Degree in Business OR Equivalent work experience in hospital admissions setting

Minimum Work Experience
Two (2) to three (3) years of directly related experience in hospital admissions

Position Type/Expected Hours of Work: Must be willing to work holidays, weekends and provide additional coverage as needed

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