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Access Associate Jobs in Missouri (NOW HIRING)

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

Citizens Memorial

Patient Access Associate

Bolivar, MO · On-site

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...

Heraeus

Patient Access Manager

Rolla, MO · On-site

Associate's degree required; Bachelor's degree preferred Preferred Qualifications * * Experience building or scaling a patient access program or reimbursement team * Prior supervisory or team ...

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Access Associate information

See Missouri salary details

$43.1K

$101.5K

$161.8K

How much do access associate jobs pay per year?

As of May 30, 2026, the average yearly pay for access associate in Missouri is $101,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $121,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are Access Associates?

Access Associates are administrative professionals who typically work in healthcare settings, such as hospitals or clinics, and are responsible for managing patient registration, scheduling appointments, verifying insurance information, and ensuring a smooth check-in and check-out process. They serve as a key point of contact for patients and visitors, providing customer service and support. Access Associates play a crucial role in maintaining efficient patient flow and accurate medical records by gathering and entering essential information. Their work helps healthcare providers deliver timely and effective care.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Missouri? The most popular types of Access jobs in Missouri are:
What cities in Missouri are hiring for Access Associate jobs? Cities in Missouri with the most Access Associate job openings:
Access Associate jobs near you
Infographic showing various Access Associate job openings in Missouri as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 63% Full Time, 28% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $101,454 per year, or $48.8 per hour.

Patient Access Associate

Citizens Memorial

Bolivar, MO • On-site

Full-time

Medical, Retirement, PTO

Posted 9 hours ago

Citizens Memorial Hospital rating

6.8

Company rating: 6.8 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

562nd of 990 rated hospitals

Job description

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the department: To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record

A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access.  Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.  

  • Registers account for CMH ambulance reports accurately and efficiently.
  • Creates a friendly atmosphere for those seeking services in the Emergency Room
  • Completes registration of all Pre-ER accounts accurately and timely based on notification of medical screening being performed in accordance with EMTALA guidelines.
  • Ensures correct insurance mnemonic is listed, and billing address given.

Job Requirements: 

  • Education:High School diploma or equivalent
  • Experience:Customer service experience a minimum of 1 year
  • Skills: Preferred Knowledge of medical terminology
  • Licensure/Certification: N/A
  • Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: Full-time, Evenings 12:00 p.m. -12:00 a.m.

    Benefits Include:

    • Competitive wages
    • Annual merit increases 
    • No cost health insurance option for employee
    • Full suite of insurance benefits available for employee and family
    • Early access to paycheck through PayActiv
    • Employee Assistance Program
    • Paid Time Off
    • Increased matched savings for Retirement Plan
    • Company paid long-term disability plan
    • Employee discounts

    Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

    For more information about this opportunity, please contact Kaylie Sappington at 417-328-6624 or by email at kaylie.sappington@citizensmemorial.com.

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