1

Access Associate Jobs in Missouri (NOW HIRING)

Lead Patient Access Representative

Columbia, MO · On-site

$16.50 - $21/hr

The Patient Access Lead must possess exceptional attention to detail & critical thinking skills ... Associate's Degree * Licenses & Certifications: CHAA Work Shift Day Shift (United States of America ...

Patient Access Rep I

Farmington, MO · On-site

$15.25 - $19.50/hr

Patient Access Representative I In The Ed Parkland Heath Center is looking to hire a Patient Access ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access rep I

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Representative This is a Full Time Patient Access Rep I and will be located at the ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Farmington, MO · On-site

$17.25 - $22.33/hr

BJC's patients have access to the latest advances in medical science and technology through a ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Farmington, MO · On-site

$15.25 - $19.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access rep I

Saint Louis, MO · On-site

$16.25 - $20.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep I

Saint Peters, MO

$16.50 - $21/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep I

Saint Peters, MO · On-site

$17.25 - $22.33/hr

Peters is looking to hire a Part-Time Patient Access Rep I! Additional Preferred Requirements ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Saint Peters, MO · On-site

$16.50 - $21/hr

PRN Patient Access Rep I St. Peters is looking to hire a PRN Patient Access Rep I! Additional ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Saint Peters, MO · On-site

$17.25 - $22.33/hr

Peters is looking to hire a PRN Patient Access Rep I! Additional Preferred Requirements * 10 shifts ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Farmington, MO · On-site

$15.25 - $19.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep II

Saint Louis, MO · On-site

$15.50 - $20/hr

Associate's Degree Experience * 2-5 years Supervisor Experience * No Experience Licenses ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep I

Farmington, MO · On-site

$15.25 - $19.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep I

Saint Peters, MO · On-site

$17.25 - $22.33/hr

Peters is looking to hire a Part-Time Patient Access Rep I! Additional Preferred Requirements ... Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications

Patient Access Rep I

Farmington, MO · On-site

$15.25 - $19.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep I

Saint Louis, MO · On-site

$16.25 - $20.50/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Patient Access Rep II

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Representative St. Louis Children's Hospital is seeking a Patient Access ... Associate's Degree * Experience: 2-5 years * Supervisor Experience: No Experience * Licenses ...

Patient Access Rep I

Saint Louis, MO · On-site

$16.75 - $21.50/hr

Patient Access Representative BJC HealthCare is one of the largest nonprofit health care ... Associate's Degree * Experience: Less than 2 years * Supervisor Experience: No Experience

Patient Access Rep I

Saint Peters, MO

$16.50 - $21/hr

Associate's Degree Experience * Supervisor Experience * No Experience Licenses & Certifications ... The Patient Access Representative will facilitate all components of the patients' entrance into any ...

Showing results 41-60

Access Associate information

See Missouri salary details

$43.1K

$101.5K

$161.8K

How much do access associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for access associate in Missouri is $101,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $121,900.00 per year, depending on experience, location, and employer.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Missouri? The most popular types of Access jobs in Missouri are:
What cities in Missouri are hiring for Access Associate jobs? Cities in Missouri with the most Access Associate job openings:
Infographic showing various Access Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,454 per year, or $48.8 per hour.

Lead Patient Access Representative

Boone Health

Columbia, MO • On-site

$16.50 - $21/hr

Full-time

Medical, Vision

Re-posted 12 days ago


Boone Health rating

5.4

Company rating: 5.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

946th of 1,055 rated hospitals


Job description

Job Description
Additional Job Information
  • 40+ hours per week
  • Monday-Friday, with weekend and holiday availability
  • 7:00 a.m. to 3:30 p.m.
  • Flexibility to cover all areas and shifts (if needed)
  • Benefits start first day of employment!

Overview
Job Summary:
This role has a variety of responsibilities including supporting all aspects of the Point of Service Collections process for Boone Health, from individual estimate generation to educational support for Patient Access staff. Managing the price estimation request line, this position may be the first point of contact for potential patients and must represent Boone Health with the highest standard of customer service, compassion & perform all duties in a manner consistent with our mission, vision, values and Boone Health service standards. This role ensures the most accurate insurance plan & financial liability amount is populated in the patient record. It coordinates and implements projects and special assignments that support Patient Access processes & initiatives. Responsible for the development of innovative processes within PA to support staff working smarter not harder. The Patient Access Lead must possess exceptional attention to detail & critical thinking skills.
The Patient Access Lead will facilitate all components of the Patient Access Rep's pre-boarding and onboarding at Boone Health. In addition to performing the duties of a PAR I & II, this position serves as a formal mentor to PAR I & II. Working independent of direct supervision, the lead will coordinate the work of others.
Job Responsibilities:
  • Communicates in a professional, positive and patient-focused manner whether in-person or by phone. Takes initiative to identify and report system related issues. May work in partnership with vendor and Boone Health I.T. resources to investigate, resolve and monitor corrections. Excels in multiple computer systems. Cross-trained in all aspects of pre-arrival services and able to provide training and auditing on each process. Complete training documentation, feedback and supports Supervisor(s) in staff development.
  • Proficient in registration, authorization securement and other pre-arrival workflows. Experienced in use of multiple Boone Health computer systems. Demonstrates ability to understand and comply with Medicare Secondary Payer, HIPAA privacy standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, and JCAHO requirements. Ensures updates regarding changes to operational procedures are communicated to the staff. Performs visual quality audits and reports results to leadership. May participate in the development of departmental staffing and have direct responsibility for adhering to those goals. Provide coaching and re-education to staff when trends or competency issues are identified.
  • Performs service recovery; support investigation and resolution of operational issues as required. Able to provide consistent, excellent customer service in a variety of situations. Mentor staff in the most appropriate ways to handle various situations that may arise.
  • Serves as a subject matter expert in all areas of patient access. Round various registration areas throughout Boone Health to observe registrars for mentoring opportunities. Run and review reports to determine accuracy and timeliness of registrations and then provide additional education where required. Train staff, where necessary, on how to collect point of service payments. Seek to identify trends in patient outcomes related to audits, reporting and compliance.
  • Adjust staffing as needed based on volume expectations. Serve as first line resource to staff for any questions or concerns. Ensures that the productivity and actions of the group meet/support the overall operational goals of the department as established by department leadership. Determine staffing needs. Review staff hours worked vs scheduled hours and determine appropriate disposition if variation exists. Responsible for a call rotation on weekends and Holidays.
  • Boone Health has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
  • Performs Other Responsibilities as Assigned.

Minimum Qualifications:
  • Degrees: High School Diploma or GED
  • Experience: 2-5 years
  • Supervisor Experience: Non-Required
  • Licenses & Certifications: None Required

Preferred Qualifications:
  • Degrees: Associate's Degree
  • Licenses & Certifications: CHAA

Work Shift
Day Shift (United States of America)
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer

What Boone Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom