ZipRecruiter

Log In

2

Remote Access Jobs in Virginia (NOW HIRING)

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

LT PARTNERS HOLDINGS, LLC

Be Seen First

SERVICE TECHNICIAN

New Castle, VA · Remote

Ability to guide a customer through a digital interface or use remote-access tools to identify parts needed before heading to the field. · Problem Solver: You enjoy the "detective work" of figuring ...

LT PARTNERS HOLDINGS, LLC

Be Seen First

SERVICE TECHNICIAN

New Castle, VA · Remote

Ability to guide a customer through a digital interface or use remote-access tools to identify parts needed before heading to the field. · Problem Solver: You enjoy the "detective work" of figuring ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Support and troubleshoot VPN, firewall, and remote access solutions to ensure secure connectivity for authorized users. * Monitor system performance and proactively identify and address potential ...

Orion ICS LLC

Remote Recruiter

Virginia Beach, VA · On-site +1

Proficient with computer systems, including the full MS Office Suite (Excel, Word, PowerPoint, and Access), and demonstrate the ability to quickly learn and master company- specific software and ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

next page

Showing results 1-20

All JobsAccess JobsRemote Access JobsRemote Access Jobs in Virginia

Remote Access information

What are some common challenges faced by Remote Access professionals, and how do they typically overcome them?

Remote Access professionals often encounter challenges such as ensuring secure connections for users, troubleshooting connectivity issues across various devices and platforms, and responding quickly to potential cyber threats. They overcome these obstacles by staying current with security best practices, performing regular system audits, and employing robust monitoring tools to proactively detect and resolve issues. Effective teamwork with IT security and support staff is also key to managing high-stakes situations and maintaining business continuity. Additionally, they often develop clear documentation and provide user education to help prevent common access problems. This proactive and collaborative approach helps maintain a safe, reliable remote work environment for all users.

What jobs pay 4000 a week without a degree?

Remote access roles such as freelance IT support, cybersecurity consultants, or network administrators can sometimes pay $4,000 or more weekly, especially with experience and specialized skills. These jobs often require technical knowledge, certifications, and the ability to work independently or remotely for clients or companies.

How to make $1000 a week remotely?

Remote access jobs that pay $1000 a week typically involve roles such as remote technical support, network administration, or cybersecurity, which require relevant skills and certifications. Earning this amount may involve working full-time hours, gaining specialized expertise, and utilizing remote collaboration tools. Building experience and a strong professional network can also increase earning potential in remote access roles.

How can I make 2000 a month working from home?

Remote access jobs such as technical support, customer service, or IT troubleshooting can help you earn $2000 or more per month, especially if you have relevant skills and certifications. Many of these roles offer flexible schedules and require proficiency with remote communication tools and problem-solving abilities.

What is the best remote job to get?

The best remote job depends on individual skills and interests, but roles such as software developer, digital marketer, graphic designer, and customer support representative are highly in demand. These positions often require proficiency with specific tools, strong communication skills, and the ability to work independently. Certifications or experience in relevant fields can improve job prospects in remote work environments.

What is a Remote Access job?

A Remote Access job typically involves managing and supporting secure connections that allow employees or clients to access systems, networks, or data from remote locations. This role often includes configuring VPNs, troubleshooting connectivity issues, ensuring cybersecurity compliance, and optimizing remote access solutions. Professionals in this field may work in IT support, network administration, or cybersecurity teams to ensure seamless and secure remote operations.

What are the key skills and qualifications needed to thrive in the Remote Access position, and why are they important?

To thrive in a Remote Access role, you need strong knowledge of network administration, cybersecurity, and remote connectivity protocols, often backed by relevant IT degrees or certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with virtual private network (VPN) technologies, remote desktop applications, firewall management, and multi-factor authentication systems is typically required. Excellent problem-solving skills, attention to detail, and clear communication are crucial for effective troubleshooting and collaboration. These skills are essential for ensuring secure, uninterrupted access to systems and swift resolution of connectivity issues for remote users.

What are the most commonly searched types of Access jobs in Virginia? The most popular types of Access jobs in Virginia are:
What are popular job titles related to Remote Access jobs in Virginia? For Remote Access jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Access jobs in Virginia look for? The top searched job categories for Remote Access jobs in Virginia are:
What cities in Virginia are hiring for Remote Access jobs? Cities in Virginia with the most Remote Access job openings:
Remote Access jobs near you
Infographic showing various Remote Access job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Help Desk Specialist II (Tier II- Advanced Support)

Home - ARETEC

Ashburn, VA • Remote

Full-time

Posted 5 days ago

Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Governmentprovided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Apply