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Aca Navigator Jobs (NOW HIRING)

Keystone Advisors

Senior Benefit Navigator

Houston, TX · On-site

$25/hr

As a Senior Benefit Navigator, you will do more than answer questionsyou will serve as a trusted ... ACA Marketplace plans * Medicare Advantage * Medicare Supplement (Medigap) * Prescription Drug ...

Tulsa Responds LLC

Benefits Program Manager

Tulsa, OK · On-site

Support the training and development of team members and navigators to ensure consistent and ... Affordable Care Act (ACA) regulations. * Medicaid (SoonerCare) enrollment procedures. * SNAP ...

Suess Insurance Services

Account Manager

Sonora, CA · On-site

$60K - $85K/yr

Ensure compliance with regulatory requirements including HIPAA, COBRA, ERISA, ACA, and applicable ... Experience in using Employee Navigator * Proficient in Microsoft Office (Word, Excel, Outlook ...

Proven IT

Payroll Specialist

Tinley Park, IL · On-site

$60K - $80K/yr

... W-2s, ACA 1095-C filings, and payroll system audits • Maintain working knowledge of Paylocity, Employee Navigator, Principal, and the Time Report application to support day-to-day payroll ...

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How much do aca navigator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for aca navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-paying roles for an Aca Navigator or similar healthcare professionals typically include executive positions such as healthcare administrators, medical directors, or specialized consultants, which can reach or exceed $500,000 annually with experience and advanced certifications. These roles often require extensive industry knowledge, leadership skills, and sometimes advanced degrees like a master's or doctorate in healthcare administration or related fields.

How do I become a healthcare navigator?

To become a healthcare navigator, individuals typically need to complete training programs that cover health insurance options and enrollment processes, often provided by state or federal agencies. Certification may be required, and strong communication skills are essential for assisting clients in understanding their coverage options and completing applications.

What are the key skills and qualifications needed to thrive in the Aca Navigator position, and why are they important?

To thrive as an ACA Navigator, you need a solid understanding of health insurance options, eligibility requirements, and the Affordable Care Act, usually supported by relevant training or certification programs. Familiarity with online enrollment platforms, customer management systems, and Microsoft Office is important for managing client information and completing applications. Outstanding communication, empathy, cultural competency, and organizational skills help Navigators build trust and provide accurate guidance to diverse individuals. These skills and qualifications are critical for efficiently assisting clients through complex insurance decisions and ensuring access to appropriate health coverage.

What are some common challenges ACA Navigators face during open enrollment periods?

During open enrollment, ACA Navigators often experience high client volumes and tight deadlines, which can make it challenging to provide individualized attention to every applicant. Navigators frequently encounter clients with varying levels of health literacy and language barriers, requiring both patience and creative problem-solving. Additionally, frequent updates to health coverage regulations or application processes require Navigators to stay current on the latest policies. Despite these challenges, the role is very rewarding, as Navigators play a key part in helping people obtain crucial health coverage and make informed decisions about their care.

What jobs pay 4000 a week without a degree?

For an Aca Navigator or similar roles, high weekly pay of $4,000 typically requires specialized skills, experience, or certifications rather than formal degrees. Jobs such as sales managers, real estate brokers, or certain skilled trades can reach this income level through commissions or performance-based pay, often with minimal formal education but significant industry knowledge and experience.

What is an ACA Navigator job?

An ACA Navigator is a professional who helps individuals and families understand their health insurance options under the Affordable Care Act (ACA). They provide free, unbiased assistance with enrolling in marketplace health plans, understanding eligibility for subsidies or Medicaid, and navigating healthcare coverage. Navigators are trained and certified to ensure consumers receive accurate information and support throughout the enrollment process.

How do ACA navigators get paid?

ACA navigators are typically paid through grants provided by federal or state agencies, which fund their work assisting consumers with health insurance options. Their compensation is usually salary-based and may include stipends or hourly wages, depending on the program and organization they work for. No commissions or sales-based pay are involved in their role.
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Aca Navigator jobs near you

Senior Benefit Navigator

Keystone Advisors

Houston, TX • On-site

$25/hr

Full-time

Medical, Dental, Vision

Re-posted 26 days ago

Job description

Join Keystone Advisors and Make a Meaningful Difference

At Keystone Advisors, your work directly impacts the lives of thousands of individuals and families by helping them secure the health coverage they need for peace of mind and financial stability.

As a Senior Benefit Navigator, you will do more than answer questionsyou will serve as a trusted advocate, guiding clients through complex healthcare decisions, resolving critical issues, and ensuring they receive the support they deserve.

We are looking for experienced professionals who combine compassion, problem-solving, and a commitment to excellence. In return, we offer a collaborative environment, opportunities for professional growth, company-paid licensing, and the chance to be part of a team that truly changes lives.

If you are passionate about helping others and want to build a rewarding career with purpose, Keystone Advisors may be the perfect place for you.

We partner with leading insurance carriers to help individuals, families, and businesses find the health coverage that best fits their needs. Serving clients in 49 states, we provide guidance on:

  • ACA Marketplace plans
  • Medicare Advantage
  • Medicare Supplement (Medigap)
  • Prescription Drug Plans (Part D)
  • Dental and Vision insurance

Our mission is simple: provide expert guidance and exceptional service so every client feels confident in their healthcare decisions.

Position Summary

The Senior Benefit Navigator is a highly experienced client advocate responsible for resolving complex benefit and coverage issues, delivering proactive retention outreach, and ensuring an outstanding customer experience across all product lines.

This role serves as a trusted liaison between clients, insurance carriers, healthcare providers, and internal teams. The ideal candidate combines deep insurance knowledge, analytical problem-solving, empathy, and leadership to protect membership and drive client satisfaction.

Key ResponsibilitiesClient Advocacy & Case Resolution
  • Serve as the primary point of contact for escalated client concerns, complaints, and complex service issues.
  • Assist clients with quotes, enrollments, eligibility, claims, billing, reinstatements, and post-enrollment support.
  • Investigate and resolve urgent situations such as loss of coverage or medical access issues.
  • Coordinate with carriers, providers, and internal teams to ensure timely resolution.
Benefit Navigation & Education
  • Educate clients on healthcare plans, benefits, and coverage options.
  • Conduct needs assessments to identify financial, medical, and social concerns.
  • Develop personalized action plans and care strategies.
  • Help clients navigate online portals and self-service tools.
Retention & Outreach
  • Conduct proactive outreach to at-risk clients.
  • Identify opportunities to improve retention and engagement.
  • Analyze customer behavior and trends to recommend retention strategies.
Reporting & Continuous Improvement
  • Prepare reports on retention metrics, service trends, and improvement opportunities.
  • Document all interactions in Salesforce and other systems.
  • Contribute to SOP development and process improvements.
Leadership & Mentorship
  • Support onboarding and training of new team members.
  • Share best practices and mentor less experienced staff.
  • Participate in cross-functional initiatives.
QualificationsRequired
  • High school diploma or GED.
  • 7+ years of experience in customer service, insurance, healthcare, or a related field.
  • Advanced proficiency with CRM systems (Salesforce preferred) and Microsoft Office, especially Excel.
  • Strong communication, analytical, and problem-solving skills.
  • Ability to manage escalations with professionalism and empathy.
Preferred
  • Bachelor's degree or equivalent experience.
  • Active Texas General Lines Life & Health Insurance License (or ability to obtain within 90 days; company-sponsored).
  • Experience with ACA Marketplace and Medicare products.
  • Bilingual in Spanish or other languages such as Vietnamese, Mandarin, Cantonese, Korean, Arabic, Urdu, Farsi, or Russian.
What Sets You Apart
  • Proven success in retaining clients and resolving complex issues.
  • Strong emotional intelligence and customer-first mindset.
  • Ability to coach and mentor others.
  • Experience in high-volume contact center or insurance environments.
Working Conditions
  • Office-based role in a professional business environment.
  • Extended hours may be required during peak enrollment periods.
  • Frequent use of computer, phone, and CRM systems.
Physical Requirements
  • Ability to sit for extended periods.
  • Frequent use of keyboard, mouse, and telephone.
  • Ability to speak and hear clearly.
Why Join Keystone Advisors?
  • Competitive compensation and bonus opportunities
  • Company-paid licensing support
  • Comprehensive benefits package
  • Career advancement opportunities
  • Collaborative, mission-driven culture
Apply Today

If you are passionate about helping clients navigate their healthcare options and thrive in a fast-paced, service-oriented environment, we encourage you to apply.