ZipRecruiter

Log In

1

Aaa Retention Jobs (NOW HIRING)

AAA Washington

Call Center Representative

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

Aaa

Product Manager

Costa Mesa, CA

$120K/yr

Product Manager Technology sits at the center of AAA's next chapter. Auto Club Enterprises is ... Define and monitor key performance indicators including acquisition, retention, penetration ...

AAA Washington

Call Center Representative

Spokane, WA · On-site

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

Yakima, WA · On-site

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

Wenatchee, WA · On-site

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

AAA Washington

Call Center Representative

Kennewick, WA · On-site

$18.78 - $21.58/hr

... for AAA members, delivering exceptional service and support with a primary focus on Emergency Roadside Service (ERS), membership assistance, account support, and member retention. This remote ...

Aaa

Membership Product Management Manager

Costa Mesa, CA · On-site

$145K - $194K/yr

Membership Product Management Manager Technology sits at the center of AAA's next chapter. Auto ... Prioritize features and initiatives that improve activation, retention, stickiness, and customer ...

previous page

Showing results 41-60

All JobsAaa Retention Jobs

Aaa Retention information

See salary details

$30K

$60.4K

$76K

How much do aaa retention jobs pay per year?

As of Aug 7, 2026, the average yearly pay for aaa retention in the United States is $60,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an AAA Retention specialist?

As an AAA Retention specialist, you may frequently encounter members who are dissatisfied or considering canceling their services, which requires resilience and effective conflict resolution. You will also need to quickly adapt to new promotions or policy updates and communicate these changes confidently to members. Balancing efficiency with personalized service under time constraints is another common challenge in this role. Successfully overcoming these situations not only builds customer loyalty but also helps you develop valuable negotiation and communication skills for future career growth.

What is an AAA Retention?

An AAA Retention job focuses on retaining customers, typically for AAA insurance, memberships, or related services. Employees in this role handle customer inquiries, address concerns, and offer solutions to prevent cancellations. They may provide discounts, highlight benefits, or resolve issues to improve customer satisfaction and loyalty. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the AAA Retention position, and why are they important?

To thrive as an AAA Retention specialist, you need experience in customer service, account management, and knowledge of AAA products and membership policies. Familiarity with CRM software, call center platforms, and payment processing systems is typically required. Outstanding communication, patience, and problem-solving abilities are essential to effectively address member concerns and retain customers. These skills ensure you can build strong relationships with members, handle complex situations, and contribute to the organization's member retention goals.

More about Aaa Retention jobs
What cities are hiring for Aaa Retention jobs? Cities with the most Aaa Retention job openings:
What states have the most Aaa Retention jobs? States with the most job openings for Aaa Retention jobs include:
What job categories do people searching Aaa Retention jobs look for? The top searched job categories for Aaa Retention jobs are:
Aaa Retention jobs near you
Infographic showing various Aaa Retention job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,428 per year, or $29.1 per hour.

Member Retention Counselor (59725)

AAA Northeast

Oklahoma City, OK • On-site

Full-time

Posted 4 days ago

AAA Northeast rating

8.0

Company rating: 8.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

164th of 303 rated insurance

Job description

What You Will Do Places outbound retention calls to potential and lapsed members. Works from files and member lists from throughout the company, including other regions. Conducts research on member contact information; generates physical and electronic mailings if necessary. Utilize all customer service training and superior communication skills to emphasize the value of membership with AAA. Strive to continually grow Club membership totals. Receives incoming calls from prospective and current Club members; explains benefits of AAA membership to prospective members and sells Primary and Associate memberships, upgrades, and/or additional products and services; closes sale by obtaining accurate member and credit card information, using computerized system for information gathering. Answers phone inquiries from members and ensure timely and effective processing of all change requests; escalates issues as necessary. Troubleshoots and provides problem resolution. Delivers Five Diamond Service standards on every telephone call or conversation with all members, prospective members and co-workers. Exhibits both understanding and effective application of Club guidelines, including Value Statement, Club Culture and Code of Conduct. Provides support for Branch Offices and other Club departments. Answers questions and provides both details and clarification regarding membership policies, procedures and programs. Works closely with Club trainers when introducing new procedures and policies; may assist with employee training and mentoring as determined by the department Manager. Will effectively utilize a variety of communication and data processing technology including: MemberzPlus, Touch Points, D-3, Navigator, Outlook, Excel and Word. Performs other job-related duties as assigned. Qualifications Education: High School Diploma or GED Required Experience: Customer Service, retail sales, and/or telemarketing Required Indirect leadership Required Licenses and Certifications AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran's status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work. #J-18808-Ljbffr

What AAA Northeast employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply