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Aaa Retention Jobs (NOW HIRING)

AAA Northeast

Insurance Retention Agent (59055)

Lincoln, RI · Hybrid

$23.75 - $28.75/hr

As an Insurance Retention Agent, you will play an important role in helping customers protect what ... Promote AAA Membership as a valuable insurance benefit by enrolling new members and renewing or ...

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$60.4K

$76K

How much do aaa retention jobs pay per year?

As of Jun 12, 2026, the average yearly pay for aaa retention in the United States is $60,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,000.00 per year, depending on experience, location, and employer.

Does AAA do remote jobs?

AAA retention roles are typically based in physical office locations, but some customer service or administrative positions may offer remote work options depending on the company's policies. It is best to check specific job listings for remote availability and requirements such as computer skills and internet connectivity.

What are some common challenges faced by an AAA Retention specialist?

As an AAA Retention specialist, you may frequently encounter members who are dissatisfied or considering canceling their services, which requires resilience and effective conflict resolution. You will also need to quickly adapt to new promotions or policy updates and communicate these changes confidently to members. Balancing efficiency with personalized service under time constraints is another common challenge in this role. Successfully overcoming these situations not only builds customer loyalty but also helps you develop valuable negotiation and communication skills for future career growth.

How do AAA travel agents make money?

AAA travel agents earn commissions from travel suppliers such as airlines, hotels, and tour operators for booking their services. They may also charge service fees for planning and consulting, depending on the agency's policies and the complexity of the trip. Their income primarily comes from these commissions and fees for their expertise and booking assistance.

What is AAA retention?

AAA retention refers to the ability of an employee in a retention-focused role, such as a customer retention specialist, to maintain client or customer loyalty over time. It involves strategies to reduce churn, improve satisfaction, and ensure long-term engagement, often utilizing data analysis and communication skills.

What is an AAA Retention job?

An AAA Retention job focuses on retaining customers, typically for AAA insurance, memberships, or related services. Employees in this role handle customer inquiries, address concerns, and offer solutions to prevent cancellations. They may provide discounts, highlight benefits, or resolve issues to improve customer satisfaction and loyalty. Strong communication and problem-solving skills are essential for success in this position.

How much does AAA pay remote workers?

The pay for AAA remote workers varies depending on the position, experience, and location, but many roles such as customer service or retention specialists typically offer hourly wages ranging from $12 to $20. Compensation may also include benefits like health insurance and flexible schedules, with some roles offering performance-based bonuses.

What are the key skills and qualifications needed to thrive in the Aaa Retention position, and why are they important?

To thrive as an AAA Retention specialist, you need experience in customer service, account management, and knowledge of AAA products and membership policies. Familiarity with CRM software, call center platforms, and payment processing systems is typically required. Outstanding communication, patience, and problem-solving abilities are essential to effectively address member concerns and retain customers. These skills ensure you can build strong relationships with members, handle complex situations, and contribute to the organization's member retention goals.

More about Aaa Retention jobs
What cities are hiring for Aaa Retention jobs? Cities with the most Aaa Retention job openings:
What states have the most Aaa Retention jobs? States with the most job openings for Aaa Retention jobs include:
What job categories do people searching Aaa Retention jobs look for? The top searched job categories for Aaa Retention jobs are:
Aaa Retention jobs near you
Infographic showing various Aaa Retention job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $60,428 per year, or $29.1 per hour.
AAA Associate Retail Travel Agent

AAA Associate Retail Travel Agent

AAA Club Alliance, Inc.

Yankton, SD • On-site

$14.73 - $22.94/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

AAA Club Alliance rating

7.2

Company rating: 7.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

215th of 261 rated insurance

Job description

Bring Your Sales Expertise to an Exciting Career in Travel!
Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we're looking for enthusiastic, sales-driven individuals who want to help others create unforgettable travel experiences. Whether you're a seasoned travel professional or just starting your journey, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is for you!
For over 100 years, we've been the go-to travel experts as we've continued to evolve to meet the needs of modern travelers. Join a dynamic sales team known for providing world-class service, while you make our clients' travel dreams come true.
What You'll Do as an AAA Associate Retail Travel Agent
  • Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more.
  • Use your personal travel experiences to inspire and guide clients.
  • Build long-term relationships, turning first-time clients into loyal travelers.
  • Leverage AAA's established travel strategy to maximize success and achieve your sales goals.
  • Process bookings, payments, and travel documentation while ensuring compliance with ARC, DOT, and AAA policies.
  • Educate clients on AAA benefits, including exclusive travel perks and the AAA-branded credit card.
  • Resolve client concerns under management guidance.
  • Attend promotional events, training, and familiarization trips to stay ahead in the industry.

Why AAA? Your Career, Your Adventure!
  • Training & Growth: Whether you're new to the industry or an experienced pro, we invest in your success with expert-led training and coaching. This position offers a path for career growth. Through structured training, mentorship, ongoing learning, and required certification, you can advance to a Retail Travel Agent role. Beyond that, we also offer a Senior Retail Travel Agent level, providing continued opportunities for professional development.
  • Exclusive Perks: Company-sponsored IATAN cards for travel discounts + personal travel opportunities at exclusive rates.
  • Paid Educational Trips: Explore destinations firsthand and build your expertise.
  • No Sundays: Enjoy a consistent schedule with Sundays off!
  • Convenient Hours: Monday-Friday, 9 AM-5:30 PM, (37.5-hour work week).

Store Location: 2503 Fox Run Parkway, Suite 5, Yankton, SD 57078
Competitive Pay & Comprehensive Benefits
  • Base Salary: The starting base compensation for this position is $14.73 to $22.94/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
  • Monthly Incentives: This position is eligible to earn incentive pay with an average payout of $550 - $1,100 per month, after approximately 6 months of employment.
  • Paid Time Off: 3+ weeks accrued in your first year.
  • Full Benefits Package: Medical, dental, vision, retirement plans, and more.

Minimum Qualifications
  • Education: High school diploma or equivalent (Associate's degree or travel school graduate preferred).
  • Experience:
    • At least 1 year of retail experience required.
    • Minimum of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience) preferred.
  • Skills: Excellent communication and customer service skills, strong organizational ability, proficiency with travel booking systems and web-based applications, and working knowledge of geography.
  • Certifications: Certified Travel Associate (CTA) designation required within two years of hire. The company covers the cost of the program and testing and provides paid time to complete the certification.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

At AAA, we're passionate about travel, exceptional service, and career growth. If you're ready to turn your love of adventure into a fulfilling career, apply today!
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Sales

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