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Aaa Insurance Customer Service Jobs (NOW HIRING)

Skybridge Resources

Insurance Customer Service

Irving, TX · On-site

$17.60 - $20.80/hr

Type: Insurance Irving , TX SkyBridge Healthcare is currently seeking Customer Service with Insurance experience for a 13-week contract in TX. SkyBridge Healthcare is a premier staffing firm ...

Lori Lane Personnel Services, Inc.

Be Seen First

Insurance Customer Service Representative

Port Charlotte, FL · On-site

$35K - $65K/yr

Lori Lane Personnel Services, Inc. is seeking an experienced, licensed residential or commercial insurance customer service representative with a 220 or 440 license for our client in beautiful ...

Randahl Agency

$50K - $75K/yr

Metro Detroit Meemic/AAA insurance agency has a position available for a customer service agent/producer. The ideal candidate loves talking to people and is a team player with a can-do attitude.

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Aaa Insurance Customer Service information

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$26K

$48.4K

$73K

How much do aaa insurance customer service jobs pay per year?

As of Jul 8, 2026, the average yearly pay for aaa insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by AAA Insurance Customer Service representatives, and how can they be overcome?

AAA Insurance Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex policy questions, and managing upset or distressed customers. Success in this role requires strong communication skills, patience, and a deep understanding of AAA's products and procedures. Representatives are supported by ongoing training and a collaborative team environment, where colleagues and supervisors are available to provide guidance on difficult cases. Developing problem-solving skills and leveraging internal resources can help overcome these challenges and deliver excellent service.

What is the difference between Aaa Insurance Customer Service vs Aaa Insurance Claims Adjuster?

AspectAaa Insurance Customer ServiceAaa Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often requires licensing or certification in claims adjustment
Work EnvironmentOffice setting, call centers, or remoteFieldwork and office; inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, customer support centersInsurance companies, claims departments
Common Search & Comparison IntentCustomer support roles in insuranceClaims processing and adjustment roles

While both roles are within the insurance industry, Aaa Insurance Customer Service focuses on assisting clients with policy inquiries and support, whereas Aaa Insurance Claims Adjuster handles evaluating and settling claims. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an AAA Insurance Customer Service Representative, and why are they important?

To thrive as an AAA Insurance Customer Service Representative, you need strong knowledge of insurance products, policy processing, and customer account management, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and digital communication tools is important for efficient workflow. Exceptional communication, problem-solving, and patience are crucial soft skills to effectively address customer concerns and build trust. These skills and qualities are essential for providing accurate information, resolving issues, and ensuring customer satisfaction in a competitive insurance market.

What does an AAA Insurance Customer Service representative do?

An AAA Insurance Customer Service representative assists members and policyholders with their insurance needs, including answering questions about coverage, processing claims, updating policies, and providing quotes. They serve as the first point of contact for customers seeking information or help with their auto, home, or other insurance products. Their goal is to ensure customer satisfaction by resolving concerns promptly and professionally, while maintaining accurate records and upholding AAA’s service standards.
What states have the most Aaa Insurance Customer Service jobs? States with the most job openings for Aaa Insurance Customer Service jobs include:
What job categories do people searching Aaa Insurance Customer Service jobs look for? The top searched job categories for Aaa Insurance Customer Service jobs are:
Aaa Insurance Customer Service jobs near you
Infographic showing various Aaa Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance CSR

Crouch Staffing Solutions, Inc.

Killeen, TX

$15 - $20/hr

Full-time

Posted 8 days ago

Job description

Job Title: Insurance Customer Service Representative
Location: Killeen, TX Area
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: $15.00–$20.00/hour (DOE)

Position Overview
Crouch Staffing is seeking a detail-oriented and customer-focused Insurance Customer Service Representative to support a local insurance office in the Killeen area. This role will assist clients with both commercial and personal lines insurance, ensuring accurate policy handling and excellent customer service.

Key Responsibilities
  • Respond to customer inquiries regarding commercial and personal lines insurance coverage
  • Enter and maintain accurate client data within the company system
  • Review client applications for completeness and accuracy
  • Verify that approved policies align with client requests and ensure all changes are properly processed
  • Send correspondence, policy documents, and updates to clients
  • Accept and process premium payments
  • Issue Certificates of Insurance (COIs)
  • Conduct collection calls for outstanding balances
  • Maintain organized and compliant client documentation and records
Qualifications
  • 2+ years of experience in an insurance or office support role preferred
  • Active insurance license preferred, but not required
  • Willingness to cross-train licensed individuals into this role
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Proficiency with data entry and computer systems
Work Environment
  • Office setting with a focus on accuracy, customer service, and teamwork
  • Fast-paced environment requiring strong multitasking abilities
Why Apply?
  • Stable Monday–Friday schedule
  • Opportunity to grow within the insurance field
  • Competitive pay based on experience
Please apply at www.crouchstaffing.com