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Aaa Insurance Customer Service Jobs (NOW HIRING)

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

AAA Northeast

Insurance Sales Agent (58519)

Garden City, NY · On-site

$27.25 - $30.15/mo

Provide AAA Five Diamond service to all current and prospective AAA Insurance clients * Build ... Associate's Degree preferred Experience * 2+ years Sales or customer service experience * Insurance ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

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Aaa Insurance Customer Service information

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$26K

$48.4K

$73K

How much do aaa insurance customer service jobs pay per year?

As of Jul 8, 2026, the average yearly pay for aaa insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by AAA Insurance Customer Service representatives, and how can they be overcome?

AAA Insurance Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex policy questions, and managing upset or distressed customers. Success in this role requires strong communication skills, patience, and a deep understanding of AAA's products and procedures. Representatives are supported by ongoing training and a collaborative team environment, where colleagues and supervisors are available to provide guidance on difficult cases. Developing problem-solving skills and leveraging internal resources can help overcome these challenges and deliver excellent service.

What is the difference between Aaa Insurance Customer Service vs Aaa Insurance Claims Adjuster?

AspectAaa Insurance Customer ServiceAaa Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often requires licensing or certification in claims adjustment
Work EnvironmentOffice setting, call centers, or remoteFieldwork and office; inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, customer support centersInsurance companies, claims departments
Common Search & Comparison IntentCustomer support roles in insuranceClaims processing and adjustment roles

While both roles are within the insurance industry, Aaa Insurance Customer Service focuses on assisting clients with policy inquiries and support, whereas Aaa Insurance Claims Adjuster handles evaluating and settling claims. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an AAA Insurance Customer Service Representative, and why are they important?

To thrive as an AAA Insurance Customer Service Representative, you need strong knowledge of insurance products, policy processing, and customer account management, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and digital communication tools is important for efficient workflow. Exceptional communication, problem-solving, and patience are crucial soft skills to effectively address customer concerns and build trust. These skills and qualities are essential for providing accurate information, resolving issues, and ensuring customer satisfaction in a competitive insurance market.

What does an AAA Insurance Customer Service representative do?

An AAA Insurance Customer Service representative assists members and policyholders with their insurance needs, including answering questions about coverage, processing claims, updating policies, and providing quotes. They serve as the first point of contact for customers seeking information or help with their auto, home, or other insurance products. Their goal is to ensure customer satisfaction by resolving concerns promptly and professionally, while maintaining accurate records and upholding AAA’s service standards.
What states have the most Aaa Insurance Customer Service jobs? States with the most job openings for Aaa Insurance Customer Service jobs include:
What job categories do people searching Aaa Insurance Customer Service jobs look for? The top searched job categories for Aaa Insurance Customer Service jobs are:
Aaa Insurance Customer Service jobs near you
Infographic showing various Aaa Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service

Anthony Petrozzella - State Farm Agency

Rosedale, NY

$42K - $57K/yr

Full-time

Posted 20 days ago

Job description

Anthony Petrozzella - State Farm Agency, located in Rosedale, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:
  • Base Salary plus Bonus and Commissions based on licensing and experience
  • Paid Time Off - for personal time and vacation
  • Health/Dental available after 90 days of employment
  • A portion of Health insurance up to 70% paid by the company or stipend
  • Retirement available with 3% match after 1 year of service during the next available open enrollment period

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Bilingual English/Spanish preferred
  • Candidates with Series 6 & 63, life insurance license a plus!
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.