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Aaa Insurance Customer Service Jobs (NOW HIRING)

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Job Overview We are seeking a motivated Insurance Customer Service Representative to join our team. In this role, you will be responsible for assisting clients with policy inquiries, processing ...

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

Insurance CSR

Killeen, TX · On-site

$15 - $20/hr

Insurance Customer Service Representative Location: Killeen, TX Area Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $15.00-$20.00/hour (DOE) Position Overview Crouch Staffing is seeking a detail ...

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Aaa Insurance Customer Service information

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$48.4K

$73K

How much do aaa insurance customer service jobs pay per year?

As of Jun 11, 2026, the average yearly pay for aaa insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the highest paying job at AAA?

At AAA Insurance, the highest paying roles are typically executive positions such as Chief Executive Officer or Chief Financial Officer, which oversee company strategy and operations. Customer service roles, like Aaa Insurance Customer Service representatives, generally have lower salaries compared to executive leadership. Compensation varies based on experience, location, and responsibilities.

How do AAA insurance agents make money?

AAA insurance agents earn commissions and fees based on the policies they sell, such as auto, home, or life insurance. They may also receive bonuses or incentives for meeting sales targets and often work on commission-based compensation structures.

What are some common challenges faced by AAA Insurance Customer Service representatives, and how can they be overcome?

AAA Insurance Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex policy questions, and managing upset or distressed customers. Success in this role requires strong communication skills, patience, and a deep understanding of AAA's products and procedures. Representatives are supported by ongoing training and a collaborative team environment, where colleagues and supervisors are available to provide guidance on difficult cases. Developing problem-solving skills and leveraging internal resources can help overcome these challenges and deliver excellent service.

How much does AAA pay remote workers?

The pay for AAA Insurance Customer Service remote workers varies depending on experience, location, and specific role, but generally ranges from $15 to $20 per hour. Compensation may also include benefits such as health insurance and paid time off, and remote positions often require strong communication skills and familiarity with customer service software.

Does AAA do remote jobs?

AAA Insurance Customer Service roles can sometimes be performed remotely, depending on the company's current policies and the specific position. Many customer service jobs in insurance companies now offer remote or hybrid options, often requiring strong communication skills and familiarity with customer management tools. Applicants should check the specific job listing for remote work availability and requirements.

What is the difference between Aaa Insurance Customer Service vs Aaa Insurance Claims Adjuster?

AspectAaa Insurance Customer ServiceAaa Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often requires licensing or certification in claims adjustment
Work EnvironmentOffice setting, call centers, or remoteFieldwork and office; inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, customer support centersInsurance companies, claims departments
Common Search & Comparison IntentCustomer support roles in insuranceClaims processing and adjustment roles

While both roles are within the insurance industry, Aaa Insurance Customer Service focuses on assisting clients with policy inquiries and support, whereas Aaa Insurance Claims Adjuster handles evaluating and settling claims. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an AAA Insurance Customer Service Representative, and why are they important?

To thrive as an AAA Insurance Customer Service Representative, you need strong knowledge of insurance products, policy processing, and customer account management, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and digital communication tools is important for efficient workflow. Exceptional communication, problem-solving, and patience are crucial soft skills to effectively address customer concerns and build trust. These skills and qualities are essential for providing accurate information, resolving issues, and ensuring customer satisfaction in a competitive insurance market.

What does an AAA Insurance Customer Service representative do?

An AAA Insurance Customer Service representative assists members and policyholders with their insurance needs, including answering questions about coverage, processing claims, updating policies, and providing quotes. They serve as the first point of contact for customers seeking information or help with their auto, home, or other insurance products. Their goal is to ensure customer satisfaction by resolving concerns promptly and professionally, while maintaining accurate records and upholding AAA’s service standards.
What states have the most Aaa Insurance Customer Service jobs? States with the most job openings for Aaa Insurance Customer Service jobs include:
Infographic showing various Aaa Insurance Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance agent

Adnan Jilani Insurance Agency

Sterling Heights, MI • On-site

$34K/yr

Full-time

Retirement, PTO

Posted 2 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
  • Signing bonus

Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
As a Team Member, you will receive...
Hourly salary plus monthly and yearly bonus
Requirements
Excellent interpersonal skills
Either be a P&C license or willing to get a license.
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a AAA Entrepreneur agent, not with AAA Insurance Companies. Employees of Entrepreneur agents must be able to successfully complete any applicable licensing requirements and training programs. AAA agents are independent contractors who hire their own employees.