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A Telco Jobs (NOW HIRING)

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A Telco information

What is the difference between A Telco vs Customer Service Representative?

AspectA TelcoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, retail stores, technical support centersCall centers, retail locations, online support
Employer & Industry UsageTelecommunications companies, ISPsVarious industries including telecom, retail, finance
Common Search & ComparisonYesYes

While both roles involve customer interaction, A Telco typically refers to roles within telecommunications companies focusing on technical support or sales, whereas Customer Service Representatives handle general customer inquiries across multiple industries. The main differences lie in the technical expertise required and the work environment.

More about A Telco jobs
What cities are hiring for A Telco jobs? Cities with the most A Telco job openings:
What states have the most A Telco jobs? States with the most job openings for A Telco jobs include:
Infographic showing various A Telco job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.
Sr. Solutions Architect, AWS Industries, Telco

Sr. Solutions Architect, AWS Industries, Telco

Amazon

Dallas, TX • On-site

$64 - $84/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon Web Services (AWS) is seeking an experienced Solutions Architect to partner with the world's leading Telecommunications companies on their most ambitious cloud transformation journeys.
In this highly technical, customer-facing role, you will work directly with Telco customers to understand their business drivers, assess application portfolios, and design scalable, resilient cloud architectures on AWS. The problem domains are compelling and fast-evolving: 5G monetization, cloud-native network function virtualization (CNF/VNF), OSS/BSS modernization, mobile edge computing (MEC), fiber broadband platforms, hyperscale data analytics, and network security. You will leverage the full breadth of AWS services-including AI/ML, edge computing, IoT, and advanced analytics-to craft solutions that address real telecommunications challenges.
As a trusted advisor, you will build deep relationships with senior technical leaders and CxOs to guide their migration and modernization strategies. You will enable customers through hands-on workshops, architectural deep-dives, and cloud acceleration programs-working side-by-side with engineering teams to build prototypes and proof-of-concepts. You will also drive revenue growth by formulating and executing go-to-market strategies in partnership with AWS Sales and the partner ecosystem.
The ideal candidate combines broad technical competence across infrastructure, networking, security, and application development with deep expertise in telecommunications architectures. You must be able to connect technology outcomes to measurable business value and communicate effectively with stakeholders ranging from network engineers to CTOs.
Key job responsibilities
Partner with Telco customers to assess application portfolios, understand network architecture requirements, and define AWS cloud adoption strategies aligned to their digital transformation roadmap.
Design highly scalable, resilient cloud architectures leveraging AWS services-including AI/ML, edge computing, IoT, and data analytics-to address Telco-specific challenges such as 5G monetization, network function cloudification, OSS/BSS modernization, and mobile edge computing.
Build trusted advisor relationships with senior technical leaders and CxOs, enabling them as cloud advocates within their organizations.
Drive revenue growth by formulating and executing sales strategies with AWS Sales teams, mobilizing internal resources and partners to ensure successful migrations and net-new builds on AWS.
Deliver hands-on enablement through workshops, proof-of-concepts, and architectural deep-dives that demonstrate AWS value for resiliency, security, performance, and cost optimization.
Act as a voice-of-customer liaison to AWS service teams, synthesizing field observations to influence the product roadmap for Telco-relevant services.
Collaborate across AWS to develop reusable solutions, reference architectures, and mechanisms for repeatable Telco customer outcomes.
Author and share best-practice knowledge through whitepapers, code samples, blog posts, and public speaking at industry events.
A day in the life
Your morning might start with an architectural design session alongside a Tier-1 carrier's engineering team-whiteboarding a cloud-native 5G core deployment. After lunch, you join a call with AWS service teams to share customer feedback that could shape a new edge computing feature. Later, you run a hands-on workshop helping a fiber broadband provider build a proof-of-concept for their subscriber analytics platform. Between engagements, you carve out time for self-paced learning on emerging Telco standards or draft a reference architecture that your peers across AWS can reuse. Your week balances customer-facing collaboration (60-70%) with internal knowledge-sharing, strategic planning, and continuous skill development.
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- 5+ years of design, implementation, or consulting in applications and infrastructures experience
PREFERRED QUALIFICATIONS
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
- Experience with presentations and speaking with executives, IT, management, and developers
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers
- Experience architecting/operating solutions built on AWS
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US