Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Revenue Cycle Manager
Portage, MI · On-site
This individual will supervise billing specialists, coding specialists, accounts receivable (A/R ... Lead and manage billing specialists, coding specialists, A/R follow-up staff, and medical and ...
New
Revenue Cycle Manager
Portage, MI · On-site
This individual will supervise billing specialists, coding specialists, accounts receivable (A/R ... Lead and manage billing specialists, coding specialists, A/R follow-up staff, and medical and ...
New
Be Seen First
Inside Sales Representative
Niles, MI · On-site
$20 - $24/hr
B.A.R.T. Supply, Inc. is a Family Owned and Operated General Product Line Industrial Distributor ... You would assist in order entry, order processing, marketing, customer account document management ...
Quick apply
Be Seen First
Inside Sales Representative
Niles, MI · On-site
$20 - $24/hr
B.A.R.T. Supply, Inc. is a Family Owned and Operated General Product Line Industrial Distributor ... You would assist in order entry, order processing, marketing, customer account document management ...
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Quick apply
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Quick apply
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Mobility Division_Account Management Team
Troy, MI · On-site
$55K - $67K/yr
Handle accounts receivable (A/R) disputes, chargebacks, and claims * Set up new customer and vendor accounts in company systems * Manage customer credit assessments and K-Sure trade insurance 2. ...
Dispatcher/Office Manager
Saginaw, MI · On-site
$15 - $21/hr
The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its ...
Quick apply
Dispatcher/Office Manager
Saginaw, MI · On-site
$15 - $21/hr
The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its ...
E&R Account Manager
Sterling Heights, MI · On-site
Establish customer and market priorities to execute a strategic course of action to accomplish ... Strong time management and organizational skills. * Knowledge of Maintenance Repair & Operations ...
Quick apply
E&R Account Manager
Sterling Heights, MI · On-site
Establish customer and market priorities to execute a strategic course of action to accomplish ... Strong time management and organizational skills. * Knowledge of Maintenance Repair & Operations ...
Controller
Petoskey, MI · On-site
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Controller
Petoskey, MI · On-site
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Controller
Petoskey, MI · On-site
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Quick apply
Controller
Petoskey, MI · On-site
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Controller
Petoskey, MI · On-site
$90K - $110K/yr
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Controller
Petoskey, MI · On-site
$90K - $110K/yr
... A/R, A/P, payroll, and financial reporting. * Will prepare and analyze monthly, quarterly, and annual financial statements. * Will develop, monitor, and manage budgets and cash flow projections.
Agency Manager-Sales Professional
$45K - $75K/yr
At F A R M E R S , you'll join our elite group of entrepreneurs who are empowered to help their ... management experience a plus. Strong work ethic Additional Information SUBMIT RESUME AT:
Agency Manager-Sales Professional
$45K - $75K/yr
At F A R M E R S , you'll join our elite group of entrepreneurs who are empowered to help their ... management experience a plus. Strong work ethic Additional Information SUBMIT RESUME AT:
Agency Manager-Sales Professional
Jackson, MI · On-site
$45K - $75K/yr
Company Description At F A R M E R S , you'll join our elite group of entrepreneurs who are ... Previous sales or management experience a plus. Strong work ethic Qualifications Additional ...
Agency Manager-Sales Professional
Jackson, MI · On-site
$45K - $75K/yr
Company Description At F A R M E R S , you'll join our elite group of entrepreneurs who are ... Previous sales or management experience a plus. Strong work ethic Qualifications Additional ...
Branch Manager
Madison Heights, MI · On-site
Strong business acumen with experience managing budgets, A/R, and P&L. * Demonstrated decision-making and time-management skills. * Established communication and strategic planning ability.
Branch Manager
Madison Heights, MI · On-site
Strong business acumen with experience managing budgets, A/R, and P&L. * Demonstrated decision-making and time-management skills. * Established communication and strategic planning ability.
Toys"R"Us Store Manager
Byron Center, MI · On-site
$24/hr
A Career with Toys"R"Us We're looking beyond traditional retail, stretching beyond our roots and ... Store Manager We are seeking a highly-motivated individual who genuinely loves working with people ...
New
Toys"R"Us Store Manager
Byron Center, MI · On-site
$24/hr
A Career with Toys"R"Us We're looking beyond traditional retail, stretching beyond our roots and ... Store Manager We are seeking a highly-motivated individual who genuinely loves working with people ...
New
Toys"R"Us Store Manager
Byron Center, MI · On-site
$24/hr
A Career with Toys"R"Us We're looking beyond traditional retail, stretching beyond our roots and ... Store Manager We are seeking a highly-motivated individual who genuinely loves working with people ...
New
Toys"R"Us Store Manager
Byron Center, MI · On-site
$24/hr
A Career with Toys"R"Us We're looking beyond traditional retail, stretching beyond our roots and ... Store Manager We are seeking a highly-motivated individual who genuinely loves working with people ...
New
The Accounting Manager is responsible for overseeing the daily operations of the accounting ... This role collaborates with the A/R, A/P, and accounting teams and other departments to support ...
The Accounting Manager is responsible for overseeing the daily operations of the accounting ... This role collaborates with the A/R, A/P, and accounting teams and other departments to support ...
Accounting Manager
Novi, MI · On-site
The Accounting Manager is responsible for overseeing the daily operations of the accounting ... This role collaborates with the A/R, A/P, and accounting teams and other departments to support ...
Accounting Manager
Novi, MI · On-site
The Accounting Manager is responsible for overseeing the daily operations of the accounting ... This role collaborates with the A/R, A/P, and accounting teams and other departments to support ...
Executive Assistant
Clinton Township, MI · On-site
$23 - $26/hr
A/R Management: Monitor aging reports, follow up on outstanding claims, and keep days-in-A/R low; provide regular reporting to leadership on collections and claim status. * Eligibility & Benefits ...
Quick apply
Executive Assistant
Clinton Township, MI · On-site
$23 - $26/hr
A/R Management: Monitor aging reports, follow up on outstanding claims, and keep days-in-A/R low; provide regular reporting to leadership on collections and claim status. * Eligibility & Benefits ...
A R Manager information
See Michigan salary details
$20K - $26.3K
4% of jobs
$26.3K - $32.6K
10% of jobs
$37.7K is the 25th percentile. Wages below this are outliers.
$32.6K - $38.9K
14% of jobs
$38.9K - $45.2K
16% of jobs
The median wage is $50.6K / yr.
$45.2K - $51.5K
7% of jobs
$51.5K - $57.8K
10% of jobs
$61K is the 75th percentile. Wages above this are outliers.
$57.8K - $64.1K
29% of jobs
$64.1K - $70.4K
4% of jobs
$70.4K - $76.7K
3% of jobs
$76.7K - $83K
1% of jobs
$83K - $89.3K
2% of jobs
$20K
$53.5K
$89.3K
How much do a r manager jobs pay per year?
What is the difference between A R Manager vs Accounts Payable Specialist?
| Aspect | A R Manager | Accounts Payable Specialist |
|---|---|---|
| Credentials | Bachelor's degree in finance, accounting, or related field; CPA or CMA preferred | High school diploma or associate's degree; accounting certifications are a plus |
| Work Environment | Office setting, overseeing accounts receivable processes | Office environment, handling invoice processing and payments |
| Industry Usage | Used across industries with large sales operations | Common in retail, manufacturing, and service industries |
| Primary Focus | Managing incoming payments, credit control, and collections | Processing outgoing payments, invoice verification, and vendor relations |
The main difference between an A R Manager and an Accounts Payable Specialist lies in their focus areas. The A R Manager oversees incoming payments and credit management, while the Accounts Payable Specialist handles outgoing payments and invoice processing. Both roles require accounting knowledge but differ in scope and responsibilities.
What are the most commonly searched types of A R jobs in Michigan?
The most popular types of A R jobs in Michigan are:
What are popular job titles related to A R Manager jobs in Michigan?
For A R Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching A R Manager jobs in Michigan look for?
The top searched job categories for A R Manager jobs in Michigan are:

PU&R Contact Center Operations and Transformation Manager
Detroit, MI
Full-time
Re-posted 22 days ago
Key responsibilities
Lead contact center operations and transformation engagements for Power, Utilities & Renewables clients
Assess current customer service operations and design future-state operating models to improve efficiency, scalability, and service quality
Support the design and implementation of contact center and customer service technologies, including AI-enabled platforms
Deloitte rating
8.2
Based on 93 frontline employees who took The Breakroom Quiz
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...
About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance and business management consulting
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US