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Vice President, Clinical Informatics, Ambulatory and Diagnostic Services

Full Time, 80 Hours Per Pay Period, Day Shifts

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. 

Position Summary: 

The Vice President (VP) Informatics for Ambulatory and Diagnostic Services will report to the Chief Information Officer and the Chief Medical Informatics Officer. The VP Informatics will provide clinical informatics leadership for the health system across all venues of care. Partners with Executives (CMIO, CSO, CMO, EVP) to develop the health system’s information system strategies to ensure the organization’s goals and Pledge of Excellence are integrated in everything we do. The VP Informatics acts as a change agent for the Health System leaders and clinicians to promote adoption of new processes, technologies, achievement and containment of expected benefits, and is comfortable in moving the organization out of its comfort zone to achieve excellence. Recommends and implements strategies as approved by the Clinical Leadership and ELT teams. This VP Informatics will be responsible for, but not limited to, the following areas: Laboratory, Radiology/Cardiology, Pharmacy, Ambulatory, Oncology, and Homecare.

• Supports the standardization, quality, and optimization of clinical informatics solutions.
• Provides oversight responsibility for informatics standardization teams. 
• Develops data governance strategies for the health system working closely with senior leaders and stakeholders.
• Serves as executive project leader for implementation of information systems and acquisitions.
• Develops annual operating budget for areas of responsibility.
• Develops long term capital budgets for projects that span across multiple accounting periods, and reviews capital appropriation requests and evaluates opportunities to fit those into the Informatics roadmap.
• Provides program management oversight for multiple corporate level projects with high impact to the organization.  
• Responsible for the human resource activities for Clinical Informatics staff, including, managing job descriptions, growth plans, hiring, evaluating, and counseling.
• Assesses the short, immediate, and long-term organization-wide application needs and creates a strategic roadmap for the delivery of solutions.
• Provides leadership and guidance to all IT staff in order to support the planning, implementation, and operational needs of the organization.
• Establishes the deliverables and projected milestones for solution delivery in partnership with the organization’s business leaders and Senior Executives to ensure that projects are delivered in scope, on schedule, and within budget while ensuring a high-level of quality and minimal risk.
• Actively participates in user groups and national meetings to build knowledge of successful clinical informatics practices.
• Ensures business associates and trading partners, in conjunction with the Corporate Integrity/Compliance Office, maintain appropriate agreements between the Health System’s vendors and business associates.
• Ensures security standards for users, data, and infrastructure are maintained within the electronic health record including HIPAA requirements.
• Works closely with senior financial management to assure appropriate project cost allocations as it relates to informatics.
• Reviews and verifies all required contract terms for clinical informatics solutions comply with the privacy and security, service levels, annual increases, termination terms, and integration guidelines set forth by Covenant Health.  
• Demonstrates skills in strategic and critical thinking, negotiation, and relationship building.
• Responsible for the oversight of performance, optimization, and support for clinical informatics solutions to ensure sustainment of our EHR investment.
• Aligns technology and EHR initiatives with patient consumerism strategies to achieve excellent patient experiences.
• Develops innovation strategies to promote patient-centric care within the EHR for area of responsibility.
• Oversees informatics education department to ensure adoption and sustainment for areas of responsibility. This oversight also includes the development of metrics for success across these areas.
• Develops organizational change management strategies for the health system, in conjunction with C-suite leaders, in an effort to build confidence and commitment to support the change.

Minimum Education:           

Master’s degree or equivalent experience required.

Minimum Experience:         

Seven (7) years of previous multi-facility healthcare/hospital clinical information systems management experience required.

Licensure Requirement:      

Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.