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911 Dispatcher Jobs in Decatur, GA (NOW HIRING)

IXP Corporation

911 Dispatcher

Sandy Springs, GA · On-site

$18 - $21/hr

This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with ...

IXP Corporation

911 Dispatcher-TCSG

Sandy Springs, GA · On-site

$18.72 - $21.06/hr

This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with ...

Rockdale County, Georgia

E-911 Operator I

Conyers, GA · On-site

$18.04 - $23.48/hr

Be skilled in using Emergency Medical Dispatch and able to calmly give life-saving instructions via telephone. Map reading skills are essential for processing 911 wireless calls. Working Conditions ...

City Of Roswell

911 Communications Officer

Roswell, GA · On-site

$21.66 - $34.65/hr

Answers emergency 911 and non-emergency voice and TDD calls for service; determines the nature of ... Enters and maintains data in computer aided dispatch system (CAD); enters and retrieves technical ...

DeKalb County

Utilities Dispatcher

Stone Mountain, GA

$19 - $26.92/hr

Responds to all radio transmissions from Watershed crews, 911 or other sources; monitors and ... center dispatch, or related work, or any equivalent combination of education, training, and ...

DeKalb County

Utilities Dispatcher

Stone Mountain, GA · On-site

$19 - $26.92/hr

Responds to all radio transmissions from Watershed crews, 911 or other sources; monitors and ... center dispatch, or related work, or any equivalent combination of education, training, and ...

Guardian Fleet Services

Dispatcher

Mableton, GA · On-site

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send ...

Guardian Fleet Services

Dispatcher

Mableton, GA · On-site

What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire ...

Robert Half

Dispatcher

Atlanta, GA · On-site

$17.10 - $19.80/hr

We are looking for a reliable Dispatcher to join a busy onsite operations team. This Contract to permanent position supports a 24/7 call center environment and requires someone who can stay organized ...

ARS-Rescue Rooter

Dispatcher

Norcross, GA

$22 - $28/hr

Overview We are seeking a highly organized Senior Dispatcher to coordinate scheduling and support our residential HVAC service technicians . This role plays a key Pay: $22 - $28 per hour Schedule:

CX Employees

Dispatcher

Marietta, GA · On-site

$17.50/hr

We are currently accepting applications for Full-Time Dispatchers to work Monday - Friday. 5:30am - 3:30pm $17.50 Hour Courier Express Marietta office located at 2051 Franklin Way. We service a wide ...

CYNWAVE Solutions

Dispatcher

Atlanta, GA · On-site

CYNWAVE Solutions is actively searching for a Motor Vehicle Dispatcher with the CDC of Atlanta, Georgia. This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ...

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All Jobs911 Dispatcher Jobs911 Dispatcher Jobs in Decatur, GA

911 Dispatcher information

See Decatur, GA salary details

$15

$24

$39

How much do 911 dispatcher jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for 911 dispatcher in Decatur, GA is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.65 per hour, depending on experience, location, and employer.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass background checks and assessments. Some agencies require certification in emergency medical dispatch or other relevant skills, and candidates must often demonstrate strong communication and multitasking abilities.

What are the key skills and qualifications needed to thrive as a 911 Dispatcher, and why are they important?

To thrive as a 911 Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is crucial. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure timely, accurate emergency response and effective coordination between callers and first responders, which is critical for public safety.

What are some common challenges faced by 911 Dispatchers, and how are they typically addressed within the team?

911 Dispatchers often face high-pressure situations involving life-or-death emergencies, which can naturally lead to stress and emotional fatigue. Many dispatch centers address these challenges by providing comprehensive training, ongoing support, and access to counseling services. Team collaboration is essential, as dispatchers regularly debrief with supervisors and colleagues to process difficult calls and share best practices. Additionally, rotating shifts and scheduled breaks help ensure dispatchers maintain focus and resilience during demanding periods.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require certification in emergency medical dispatch or other relevant training, and background checks are usually conducted.

What Are the Job Duties of a 911 Dispatcher?

A 911 dispatcher takes emergency calls from the public and communicates with the proper authorities to dispatch the appropriate response personnel. In this role, your duties include finding out the nature of the emergency, getting the address from the caller, and sending the information to the relevant department. For example, if a call for a fire emergency comes in, you relay that information to the fire department and ensure that a fire crew responds to the scene. Similarly, if there is a medical emergency, you contact the EMTs who are in that geographic area. In smaller towns and rural areas, a dispatcher might work alone, while in larger cities, you often work in a larger team.

What are 911 dispatchers?

911 dispatchers are emergency communication specialists who answer calls from the public in urgent situations such as accidents, crimes, fires, or medical emergencies. They gather critical information from callers, determine the type of assistance needed, and dispatch the appropriate emergency responders like police, fire, or medical personnel. Dispatchers must remain calm under pressure, provide instructions to callers, and coordinate communication between emergency teams. Their work is essential in ensuring a quick and effective response to emergencies, often making a significant difference in the outcome.

How much do 911 call dispatchers make?

911 call dispatchers typically earn a median annual salary of around $45,000 to $50,000, though this can vary based on location, experience, and certifications. Many dispatchers work in high-stress environments and may work irregular hours, including nights and weekends.

What is the difference between 911 Dispatcher vs Emergency Dispatcher?

Aspect911 DispatcherEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR certification often requiredSimilar certifications, including EMD and CPR, are common
Work EnvironmentPublic safety agencies, emergency call centersPublic safety agencies, emergency call centers
Job RoleAnswering emergency calls, dispatching police, fire, EMSAnswering emergency calls, dispatching various emergency services
Industry UsageLaw enforcement, fire departments, EMSLaw enforcement, fire departments, EMS

Both 911 Dispatchers and Emergency Dispatchers handle emergency calls and dispatch services. The terms are often used interchangeably, but '911 Dispatcher' typically refers specifically to those working in 911 call centers, while 'Emergency Dispatcher' can be a broader term covering various emergency response roles. Certifications and work environments are similar, making them closely related roles within public safety agencies.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific age and education requirements. The hiring process may also include interviews and psychological assessments to ensure suitability for the role.
More about 911 Dispatcher jobs
What are the most commonly searched types of 911 Dispatcher jobs in Decatur, GA? The most popular types of 911 Dispatcher jobs in Decatur, GA are:
What job categories do people searching 911 Dispatcher jobs in Decatur, GA look for? The top searched job categories for 911 Dispatcher jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for 911 Dispatcher jobs? Cities near Decatur, GA with the most 911 Dispatcher job openings:
911 Dispatcher jobs near you
Infographic showing various 911 Dispatcher job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $51,805 per year, or $24.9 per hour.
911 Dispatcher

911 Dispatcher

IXP Corporation

Sandy Springs, GA • On-site

$18 - $21/hr

Full-time

Posted 26 days ago

Job description

Position Overview
This position is responsible for receiving emergency and non-emergency calls for service over the telephone and by other means, employing appropriate call screening protocols, and responding to those calls by dispatching the appropriate public safety resources. This position is responsible for interaction with other public safety dispatch centers in the answering and transferring of calls and incident information, and for maintaining communications with field personnel in law enforcement, fire and EMS agencies. This position is required to respond appropriately to requests for services and information from field personnel. The Telecommunicator will report directly to the Center Manager.
Essential Functions amp; Responsibilities
Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency policy, procedures and goals are met.
Dispatches and communicates with law enforcement, fire and EMS units, ensuring agency policy, procedures and goals are met.
Provides Manager with input regarding policies and procedures pertaining to the operation of the communications center.
Coordinates with Manager to implement changes in Center procedures.
Speaks English clearly and verbally communicates effectively.
Works effectively and calmly in a high stress environment.
Maintains familiarity with the general geography of the communities served.
Meets all training requirements of the Center.
Participates in available professional development for center staff.
Communicates in a positive manner with Manager and other center staff.
Reports commendable performance or deficiencies or liability issues to Manager in a timely manner.
Required knowledge/skills
Knowledge of accepted call handling practices for public safety call takers with an emphasis on professionalism and high level of customer service.
Familiarity with principles and practices of radio communications as well as the proper policies and procedures used in public safety dispatching with an emphasis on professionalism and high level of customer service.
Knowledge of all aspects of operations of a public safety communications center.
Communication facilities, equipment and management practices as they pertain to the operation of a public safety communications center.
Technology systems utilized by a public safety communications center.
Operational needs of public safety responders for law enforcement, fire and EMS.
Agency’s geographical service areas and relationship/location of public safety responders.
Practical working knowledge in public safety communications.
Requirements
Successfully complete a myriad of training initiatives and certifications for call receiving and dispatching.
Learn to operate a variety of technology including contemporary computer, radio and telephone systems.
Work independently with minimal supervision.
Work in an environment where multiple activities are routinely underway that influence the performance of the duties assigned.
Coordinate multiple priorities and competing demands on time and multi-tasking.
Simultaneously process information from multiple sources (verbal, text, and video) and keep information clear.
Quickly and accurately recall information, specifically names, numbers and details.
Make appropriate decisions based on minimal information.
Deal with sensitive information in a discreet and professional manner.
Follow prescribed rules, regulations and procedures.
Recall details and record information/numbers quickly and correctly.
Communicate effectively and professionally, both orally and in writing.
Work collaboratively and cooperatively with co-workers and personnel from customer agencies.
Be able to work in a shift-work environment with variable hours of work and schedule over the course of typical work year.
Present ideas and recommendations in a clear and concise manner.
Be reliable, and highly dependable in reporting for work on time and as scheduled, on a consistent basis.
Be available for overtime as needed.
Qualifications and Skills
High School Diploma (or equivalent)
Two (2) years of proven paid experience in public safety communications (preferred)
Three (3) years general work experience.
Bi-lingual preferred.
Any military or armed forces experience must be in commanding control or communications.
Must complete/have completed:
Criminal Justice Information System (CJIS) Terminal Operator Certification
Emergency Medical Dispatch (EMD) Certification through the National Academies of Emergency Dispatch (NAED)
Emergency Fire Dispatch (EFD) Certification through the National Academies of Emergency Dispatch (NAED)
Emergency Telecommunicator Certification (ETC) through the National Academies of Emergency Dispatch (NAED)
General police, fire and EMS operations training
Cardio Pulmonary Resuscitation (CPR)
Work Environment
Shift work environment where hours of work will be driven by the call volume demands of the agency rather than convenience of the staff.
Call back and overtime required
24/7 operations with work scheduled on days others consider holidays.
Work performed at a stationary work station.
Occasionally will need to handle hostile or abusive callers in a professional manner.
Must be able to perform under pressure and in a stressful environment
Physical Demands
Dexterity of hands and fingers to operate personal computers.
Sitting for extended periods of time working at computer keyboards, monitoring a variety of public safety communications systems, completing documentation required of operations.
Vision, specifically to include up close, distance, color and peripheral; depth perception and ability to adjust focus.
Hearing and speaking to exchange information with emergency callers and public safety personnel.

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About iXP

Sourced by ZipRecruiter

Industry

Public safety statistics centers and offices

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

1999

Social media

Twitter

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