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311 Dispatcher Jobs in Decatur, GA (NOW HIRING)

Guardian Fleet Services

Dispatcher

Mableton, GA

What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire ...

Guardian Fleet Services

Dispatcher

Mableton, GA · On-site

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send ...

ARS-Rescue Rooter

Dispatcher

Norcross, GA · On-site

$22 - $28/hr

Overview We are seeking a highly organized Senior Dispatcher to coordinate scheduling and support our residential HVAC service technicians . This role plays a key Pay: $22 - $28 per hour Schedule:

Atlantic Limo

Dispatcher

Atlanta, GA · On-site

Upscale Limousine Company Seeking Experienced Dispatcher for IMMEDIATE OPENING!!! * We Offer * Competitive compensation (based on your experience) * Full time position * On hand training * Paid ...

CYNWAVE Solutions

Dispatcher

Atlanta, GA · On-site

CYNWAVE Solutions is actively searching for a Motor Vehicle Dispatcher with the CDC of Atlanta, Georgia. This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ...

CYNWAVE Solutions, LLC

Dispatcher

Atlanta, GA · On-site

CYNWAVE Solutions is actively searching for a Motor Vehicle Dispatcher with the CDC of Atlanta, Georgia. This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ...

Creative MultiCare, LLC

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary! Creative MultiCare, LLC has the best group of service technicians, management ...

Creative MultiCare

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary! Creative MultiCare, LLC has the best group of service technicians, management ...

HomeTown Services

Dispatcher

Alpharetta, GA · On-site

As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and ...

Carter Lumber

Dispatcher

Stockbridge, GA · On-site

As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals ...

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Morning Dispatcher / Customer Service Representative City Express, Inc. - Marietta, GA City Express, Inc., a growing transportation and logistics company serving healthcare, commercial, and time ...

ARS

Dispatcher

Norcross, GA

$22 - $28/hr

We are seeking a highly organized HVAC Dispatcher to coordinate scheduling and support our residential HVAC service technicians. This role is critical to ensuring efficient dispatch, technician ...

destinationone Consulting

Dispatcher

Atlanta, GA · On-site

Location: Various locations across Georgia Dispatchers coordinate emergency response efforts by communicating with emergency personnel and relaying vital information during crises. Key ...

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Morning Dispatcher / Customer Service Representative City Express, Inc. - Marietta, GA City Express, Inc., a growing transportation and logistics company serving healthcare, commercial, and time ...

GOFO INC

Dispatcher

Decatur, GA · On-site

Requirements - Fluency in both English and Mandarin is required. - Proven experience in dispatching or a related field is preferred. - Ability to analyze data and make informed decisions quickly ...

MARS Solutions Group

Dispatcher

Norcross, GA · On-site

Dispatcher Duration:03-04 Months with possibility of extension Location: Norcross, GA 30071 Shift hours: Sunday - Thursday; 02 pm to 10:30 pm Schedules and dispatches workers, equipment or service ...

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All Jobs311 Dispatcher Jobs311 Dispatcher Jobs in Decatur, GA

311 Dispatcher information

See Decatur, GA salary details

$11

$21

$33

How much do 311 dispatcher jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for 311 dispatcher in Decatur, GA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

What are popular job titles related to 311 Dispatcher jobs in Decatur, GA? For 311 Dispatcher jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching 311 Dispatcher jobs in Decatur, GA look for? The top searched job categories for 311 Dispatcher jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for 311 Dispatcher jobs? Cities near Decatur, GA with the most 311 Dispatcher job openings:
311 Dispatcher jobs near you
Infographic showing various 311 Dispatcher job openings in Decatur, GA as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,738 per year, or $21.5 per hour.
Dispatcher

Dispatcher

Guardian Fleet Services

Mableton, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company—balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don’t just send trucks—they keep the mission moving.
Job Summary
The Dispatcher is responsible for coordinating and dispatching light, medium, and heavy‑duty tow trucks to service calls, accident scenes, and customer requests. This role requires strong communication skills, the ability to multitask under pressure, and a solid understanding of towing operations. Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management.
Key Responsibilities
  • Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems.
  • Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs.
  • Monitor driver status, job progress, and GPS locations to ensure efficient routing.
  • Communicate clearly with drivers regarding job details, hazards, and special instructions.
  • Document all call information accurately in dispatch software.
  • Coordinate with police, fire departments, and DOT during accident recoveries.
  • Provide excellent customer service, including ETA updates and problem resolution.
  • Maintain knowledge of service area, traffic patterns, and common locations.
  • Assist with after‑hours or emergency dispatching as needed.
  • Support office operations with administrative tasks when required.
Required Qualifications
  • Prior dispatch experience in towing, trucking, emergency services, or logistics preferred.
  • Strong communication and multitasking abilities.
  • Ability to remain calm and organized in high‑stress situations.
  • Proficiency with dispatch software, GPS systems is a plus
  • Basic computer applications.
  • Knowledge of towing terminology, equipment types, and recovery processes (preferred).
  • Ability to pass background and drug screening.
  • Must be able to communicate fluently in English
General Physical Demands
  • Sit for extended periods (up to 8–12 hours during busy shifts).
  • Stand, walk, and move between office areas as needed.
  • Lift and carry office items, paperwork, or small equipment up to 20–25 lbs.
  • Perform repetitive hand and wrist motions when typing or using communication equipment.
Benefits Offered:
  • Paid Time Off amp; Paid Holidays
  • Medical, Dental, amp; Vision Plans
  • $15K Employer paid Life and AD amp;D
  • 401(k) Plan
  • Short Term Disability amp; Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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