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311 Dispatcher Jobs in Decatur, GA (NOW HIRING)

Thrasher Electric, LLC

Dispatcher

Lawrenceville, GA · On-site

$18 - $23/hr

You will also provide support to other dispatchers, fostering a collaborative and productive work environment. This is an in-office position in Lawrenceville, not a remote position. Key ...

Creative MultiCare

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary! Creative MultiCare, LLC has the best group of service technicians, management ...

CYNWAVE Solutions, LLC

Dispatcher

Atlanta, GA · On-site

CYNWAVE Solutions is actively searching for a Motor Vehicle Dispatcher with the CDC of Atlanta, Georgia. This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ...

Atlantic Limo

Dispatcher

Atlanta, GA · On-site

Upscale Limousine Company Seeking Experienced Dispatcher for IMMEDIATE OPENING!!! * We Offer * Competitive compensation (based on your experience) * Full time position * On hand training * Paid ...

CYNWAVE Solutions

Dispatcher

Atlanta, GA · On-site

CYNWAVE Solutions is actively searching for a Motor Vehicle Dispatcher with the CDC of Atlanta, Georgia. This role ensures efficient vehicle utilization, maintains accurate dispatch records, and ...

Atlantic Limo

Dispatcher

Atlanta, GA · On-site

Upscale Limousine Company Seeking Experienced Dispatcher for IMMEDIATE OPENING!!! * We Offer * Competitive compensation (based on your experience) * Full time position * On hand training * Paid ...

Creative MultiCare, LLC

Dispatcher

Stockbridge, GA

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary! Creative MultiCare, LLC has the best group of service technicians, management ...

Carter Lumber

Dispatcher

Stockbridge, GA · On-site

As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals ...

PV Heating, Cooling, & Plumbing

Dispatcher

Atlanta, GA · On-site

PV Heating, Cooling & Plumbing is seeking a detail-oriented and customer-focused Dispatch Coordinator to join our growing team. In this role, you'll coordinate technician schedules, optimize routes ...

DILE Trucking LLC

Dispatcher

Atlanta, GA · On-site

The Dispatcher will coordinate and communicate and coordinate and short-haul (drayage) freight movements between ports, warehouses, and distribution centers. This role requires expertise in logistics ...

Empire Auto Parts

Dispatcher

Peachtree Corners, GA · On-site

$22/hr

The Dispatcher is a key link between the company and our customer base of collision repair shops in the region. The Dispatcher coordinates and manages the schedules and logistics of drivers to ensure ...

Carter Lumber

Dispatcher

Stockbridge, GA · On-site

As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals ...

destinationone Consulting

Dispatcher

Atlanta, GA · On-site

Location: Various locations across Georgia Dispatchers coordinate emergency response efforts by communicating with emergency personnel and relaying vital information during crises. Key ...

RaceTrac

Dispatcher

Atlanta, GA

The Transportation Dispatcher is responsible for ensuring the efficient delivery of fuel to RaceTrac and RaceWay stores. This individual works to ensure fuel is delivered to the store at an optimal ...

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All Jobs311 Dispatcher Jobs311 Dispatcher Jobs in Decatur, GA

311 Dispatcher information

See Decatur, GA salary details

$11

$21

$33

How much do 311 dispatcher jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for 311 dispatcher in Decatur, GA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

What are popular job titles related to 311 Dispatcher jobs in Decatur, GA?

For 311 Dispatcher jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching 311 Dispatcher jobs in Decatur, GA look for?

The top searched job categories for 311 Dispatcher jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for 311 Dispatcher jobs?

Cities near Decatur, GA with the most 311 Dispatcher job openings:

311 Dispatcher jobs near you
Infographic showing various 311 Dispatcher job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,738 per year, or $21.5 per hour.

Dispatcher

Thrasher Electric, LLC

Lawrenceville, GA • On-site

$18 - $23/hr

Full-time

Re-posted 26 days ago

Job description

Description:

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people.


We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.


If you're passionate, skilled, and ready to grow—we want you on our team.


In this position, you will play a critical role in ensuring exceptional customer service by efficiently scheduling and dispatching qualified technicians to service requests. You will also provide support to other dispatchers, fostering a collaborative and productive work environment. This is an in-office position in Lawrenceville, not a remote position.


Key Responsibilities

  • Receive and prioritize customer service requests for various home services
  • Schedule and dispatch qualified technicians based on skillset, availability, and job urgency
  • Communicate effectively with customers and technicians, ensuring clear and timely updates
  • Maintain accurate records of all dispatched jobs and customer interactions
  • Monitor technician performance and provide feedback for continuous improvement to their management
  • Identify and resolve potential scheduling conflicts
  • Train and mentor new dispatchers, fostering a positive and supportive team environment
  • Lead by example, demonstrating strong work ethic, problem-solving skills, and a commitment to customer satisfaction
  • Partner with our technicians and other support staff to ensure their success through a servant-minded dispatch approach
Requirements:
  • Proven track record of consistency and reliability in previous roles
  • Excellent communication, interpersonal, and organizational skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Ability to prioritize multiple tasks and work effectively under pressure
  • Proven leadership experience in a fast-paced environment
  • Must be a good person, ethical & of good morals
  • Valid driver's license and reliable transportation
  • Must reside within 30 miles of our Lawrenceville office

Preferred Qualifications

  • Experience in the home services industry
  • 2 years of experience working on a PC and Business Phone handling Basic admin duties/reporting
  • Proficient in Microsoft Office Suite and dispatching software, bonus points if you have Service Titan Experience!
  • Proven track record of exceeding customer service expectations

A Little About Us

TE Certified Electricians, Heating & Cooling is a fast-growing, award-winning residential service provider. Awards include Angie's List Super Service Award, A+ BBB, Kudzu Best of Award, EBSCO Research best pick, and 5 Star Rated by Home Services. We have achieved these awards by providing exceptional value to our customers through superior customer service, top-notch craftsmanship, honesty, loyalty, and integrity. More importantly, we achieve this by making sure our people are taken care of and happy to come to work every day. Come interview with us! Allow us to show you how great TE is!


TE Certified is an equal opportunity employer and a drug-free workplace.