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311 Dispatcher Jobs (NOW HIRING)

Public Safety Dispatcher

Covina, CA · On-site

$61K - $80K/yr

Salary : $61,311.55 - $80,254.84 Annually Location : Police Department, Covina, CA Job Type ... ThePublic Safety Dispatcher is the entry-level position that allows the incumbent to develop ...

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...

Dispatcher

Clackamas, OR · On-site

$20 - $23/hr

Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...

The Towing Dispatcher plays a critical role in coordinating and managing towing operations to ensure timely and efficient service delivery across various locations in Northeast Ohio. This position ...

The Towing Dispatcher plays a critical role in coordinating and managing towing operations to ensure timely and efficient service delivery across various locations in Northeast Ohio. This position ...

Dispatcher

Somerset, NJ · On-site

$16/hr

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...

Dispatcher

Clearwater, FL · On-site

$20 - $22/hr

Hospital Dispatcher (Evenings/Weekends) Location: Local Hospital Pay: $20/hour + shift differentials Schedule: Overnight and Day Shift Available We are seeking an experienced Dispatcher to support ...

Dispatcher

Kansas City, KS · On-site

$18 - $25/hr

Dispatchers are the nucleus of our organization. This job role is fast-paced, and it changes not only every day but at times hourly and even faster. The dispatch position has several responsibilities ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...

Dispatchers are the nucleus of our organization. This job role is fast-paced, and it changes not only every day but at times hourly and even faster. The dispatch position has several responsibilities ...

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management. * In addition, the dispatcher, under Emergency Medical ...

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management. * In addition, the dispatcher, under Emergency Medical ...

Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...

Dispatcher - $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

The Dispatch role is critical in ensuring the seamless coordination and execution of transportation and logistics operations within the organization. The primary objective is to manage and optimize ...

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311 Dispatcher information

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$22

$33

How much do 311 dispatcher jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for 311 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

More about 311 Dispatcher jobs
What cities are hiring for 311 Dispatcher jobs? Cities with the most 311 Dispatcher job openings:
What states have the most 311 Dispatcher jobs? States with the most job openings for 311 Dispatcher jobs include:
What job categories do people searching 311 Dispatcher jobs look for? The top searched job categories for 311 Dispatcher jobs are:
Infographic showing various 311 Dispatcher job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 34% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
911/311 Communications Specialist

911/311 Communications Specialist

City of University Park

Dallas, TX

$55K - $81K/yr

Other

Posted 12 days ago


Job description

Summary The purpose of this position is to perform a variety of duties related to receiving and dispatching 911 emergency and non-emergency calls including 311 lines. This is accomplished by relaying radio communication and customer service to field crews and ensuring 24-hour emergency dispatch services. Other duties include providing clerical and administrative duties as needed.

Please refer to job duties listed below. Duties Dispatches and assigns police, fire, and emergency medical services to both emergencies and non-emergencies. Answers 911/311 service lines and provides accurate information and/or process requests for service.

Gives pre-arrival medical and CPR instructions over the telephone. Answers incoming calls for the department during non-regular working hours. Enters data into the computer in order to verify information for emergency personnel.

Processes bond paperwork and monies for persons who have been arrested. Call other individuals and agencies in order to request information and confirm warrants to other departments. Enters stolen items into the NCIC computer.

Monitors in-house and outside alarms and electronic tracking systems and maintains office equipment in proper working order. Dispatches after hours emergency crews for water, streets, parks, and traffic. Ability to read manuals and updates regarding general operational procedures.

Qualifications High school diploma or equivalent Three (3) years of experience working as a dispatcher preferred TCOLE Telecommunications Officer Certification preferred Typing speed of 30 words per minute or more Must be able to work flexible work schedule including rotating shifts, nights, weekends and holidays. Must exhibit a strong multitasking skillset and have experience and be comfortable working autonomously Supplemental Information Ability to sit at a desk or move about in the dispatching area. Employee is frequently required to sit, talk, and hear.

The employee is occasionally required to stand, walk, use hands to find, handle or feel objects, tools or controls; reach with hands and arms, climb or balance; stoop, kneel, crouch or crawl.