Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of ...
Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of ...
911/311 Communications Specialist
$55K - $81K/yr
Summary The purpose of this position is to perform a variety of duties related to receiving and dispatching 911 emergency and non-emergency calls including 311 lines. This is accomplished by relaying ...
911/311 Communications Specialist
$55K - $81K/yr
Summary The purpose of this position is to perform a variety of duties related to receiving and dispatching 911 emergency and non-emergency calls including 311 lines. This is accomplished by relaying ...
EQUIPMENT DISPATCHER
Chicago, IL · On-site
$51.11/hr
EQUIPMENT DISPATCHER Job Number: 418547 Description BID/JOB ANNOUNCEMENT Equipment Dispatcher ... City's 311-CSR (customer service request) system. * Knowledge of applicable City and department ...
EQUIPMENT DISPATCHER
Chicago, IL · On-site
$51.11/hr
EQUIPMENT DISPATCHER Job Number: 418547 Description BID/JOB ANNOUNCEMENT Equipment Dispatcher ... City's 311-CSR (customer service request) system. * Knowledge of applicable City and department ...
EQUIPMENT DISPATCHER
Chicago, IL · On-site
$51.11/hr
BID/JOB ANNOUNCEMENT Equipment Dispatcher Department of Aviation Vehicle Services Division Number ... City's 311-CSR (customer service request) system. * Knowledge of applicable City and department ...
EQUIPMENT DISPATCHER
Chicago, IL · On-site
$51.11/hr
BID/JOB ANNOUNCEMENT Equipment Dispatcher Department of Aviation Vehicle Services Division Number ... City's 311-CSR (customer service request) system. * Knowledge of applicable City and department ...
Fire Dispatcher - Fire Department
$55K - $65K/yr
A Fire Dispatcher receives emergency and non-emergency fire and medical call requests for service from the 911 call-center, 311, Mutual-Aid, and within the agency. A Fire Dispatcher dispatches calls ...
New
Fire Dispatcher - Fire Department
$55K - $65K/yr
A Fire Dispatcher receives emergency and non-emergency fire and medical call requests for service from the 911 call-center, 311, Mutual-Aid, and within the agency. A Fire Dispatcher dispatches calls ...
New
Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51/hr
... • City's 311-CSR (customer service request) system. • Knowledge of applicable City and ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26
Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51/hr
... • City's 311-CSR (customer service request) system. • Knowledge of applicable City and ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26
Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51/hr
... 311-CSR (customer service request) system. · Knowledge of applicable City and department policies ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26 Job Posted by ApplicantPro
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Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51/hr
... 311-CSR (customer service request) system. · Knowledge of applicable City and department policies ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26 Job Posted by ApplicantPro
Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51.11/hr
... 311-CSR (customer service request) system. · Knowledge of applicable City and department policies ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26
Chicago Dept. of Aviation- Equipment Dispatcher
Chicago, IL · On-site
$51.11/hr
... 311-CSR (customer service request) system. · Knowledge of applicable City and department policies ... Dispatcher (O'Hare) $51.11 / Hourly Job #418547 07/20/26 - 08/03/26
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
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Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Quick apply
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Dispatcher/Senior Dispatcher
Arcata, CA · On-site
$54K - $72K/yr
Dispatcher: $54,389.91- $69,416.82/yr. Senior Dispatcher: $57,175.39 - $72,971.90/yr. +Additional 5% pay for POST Public Safety Dispatcher Intermediate Certificate +Additional 4% pay for POST Public ...
Dispatcher/Senior Dispatcher
Arcata, CA · On-site
$54K - $72K/yr
Dispatcher: $54,389.91- $69,416.82/yr. Senior Dispatcher: $57,175.39 - $72,971.90/yr. +Additional 5% pay for POST Public Safety Dispatcher Intermediate Certificate +Additional 4% pay for POST Public ...
Correctional Deputy Sheriff/Dispatcher I/II
Weaverville, CA · On-site
$3.5K - $4.3K/mo
Salary : $3,575.92 - $4,311.79 Monthly Location : 11 Court Street, Weaverville, CA Job Type ... Correctional Deputy Sheriff/Dispatcher II Under general supervision, to supervise inmates at the ...
Correctional Deputy Sheriff/Dispatcher I/II
Weaverville, CA · On-site
$3.5K - $4.3K/mo
Salary : $3,575.92 - $4,311.79 Monthly Location : 11 Court Street, Weaverville, CA Job Type ... Correctional Deputy Sheriff/Dispatcher II Under general supervision, to supervise inmates at the ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Be Seen First
Dispatcher
Burlington, NJ · On-site
$60K - $75K/yr
The Dispatcher will oversee local route planning and scheduling, ensuring timely communication and coordination within the team. This role requires managing dispatch operations efficiently during ...
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Be Seen First
Dispatcher
Burlington, NJ · On-site
$60K - $75K/yr
The Dispatcher will oversee local route planning and scheduling, ensuring timely communication and coordination within the team. This role requires managing dispatch operations efficiently during ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Somerset, NJ · On-site
$16/hr
Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...
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Dispatcher
Somerset, NJ · On-site
$16/hr
Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...
Dispatcher
Somerset, NJ · On-site
$16/hr
Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...
Quick apply
Dispatcher
Somerset, NJ · On-site
$16/hr
Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Sacramento, CA · On-site
$41K - $65K/yr
Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...
Dispatcher
Sacramento, CA · On-site
$41K - $65K/yr
Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...
311 Dispatcher information
See salary details
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
How much do 311 dispatcher jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for 311 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.
What is the difference between 311 Dispatcher vs Call Center Operator?
| Aspect | 311 Dispatcher | Call Center Operator |
|---|---|---|
| Required Credentials | High school diploma; training in dispatch protocols | High school diploma; customer service training |
| Work Environment | Public service agencies, emergency/non-emergency calls | Customer service centers, various industries |
| Employer & Industry | Municipal government, public safety | Private companies, healthcare, retail, etc. |
| Common Search/Comparison | Yes | Yes |
The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.
More about 311 Dispatcher jobs
What cities are hiring for 311 Dispatcher jobs? Cities with the most 311 Dispatcher job openings:
What states have the most 311 Dispatcher jobs? States with the most job openings for 311 Dispatcher jobs include:
What job categories do people searching 311 Dispatcher jobs look for? The top searched job categories for 311 Dispatcher jobs are:
Other
Re-posted 12 days ago
Job description
Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of Brooklyn and Queens. The 311 Dispatcher receives incoming 311 calls that are routed to the program from New York City’s main 311 system. The 311 Dispatcher position is a 24/7/365 position and the incumbent will be assigned shifts that are generally broken down as follows 12am-8am, 8am-4pm, and 4pm-12am. The 311 Dispatcher receives calls, document call information, and deploy appropriate outreach response teams. The 311 Dispatcher interacts with callers, New York City’s 311 personnel, employees from the Mayor’s Office, the Department of Homeless Services, and program staff.
This position has a 35-hour work week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Respond to incoming 311 calls
- Ensure deployment of outreach response team
- Close out 311 calls with the caller and appropriate City agencies
- Record 311 call data
- Complete filing, paperwork, data entry as needed
- As part of a team, achieve performance targets with regards to 311 responses
- Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s Degree or equivalent experience
- Experience in customer service
- Excellent interpersonal, problem solving, verbal and written skills
- Ability to communicate and work with diverse populations
- Detailed oriented and highly organize
- Bilingual Spanish/English is preferred
- Excellent computer skills, including proficiency in Microsoft Word and Excel.
- Familiarity with Access-based databases and the ability to learn new programs are preferred