Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of ...
Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of ...
911/311 Communications Specialist
Dallas, TX · On-site
$55K - $81K/yr
Summary The purpose of this position is to perform a variety of duties related to receiving and dispatching 911 emergency and non-emergency calls including 311 lines. This is accomplished by relaying ...
911/311 Communications Specialist
Dallas, TX · On-site
$55K - $81K/yr
Summary The purpose of this position is to perform a variety of duties related to receiving and dispatching 911 emergency and non-emergency calls including 311 lines. This is accomplished by relaying ...
Customer Service Representative 311 (Call Center Rep) 31
Lansing, MI · On-site
$48K - $71K/yr
... the 311 Customer Service Call Center. The City of Lansing is a diverse, robust capital city that ... dispatch operations is preferred; OR an equivalent combination of training and experience. A ...
Customer Service Representative 311 (Call Center Rep) 31
Lansing, MI · On-site
$48K - $71K/yr
... the 311 Customer Service Call Center. The City of Lansing is a diverse, robust capital city that ... dispatch operations is preferred; OR an equivalent combination of training and experience. A ...
Customer Service Representative 311 (Call Center Rep) 31
Lansing, MI · On-site
$48K - $71K/yr
Call Center 311 Opening Date: 07/06/2026 Closing Date: 7/20/2026 11:59 PM Eastern Job Advertisement ... center or dispatch operations is preferred; * OR an equivalent combination of training and ...
Customer Service Representative 311 (Call Center Rep) 31
Lansing, MI · On-site
$48K - $71K/yr
Call Center 311 Opening Date: 07/06/2026 Closing Date: 7/20/2026 11:59 PM Eastern Job Advertisement ... center or dispatch operations is preferred; * OR an equivalent combination of training and ...
9-1-1 Call Taker/Dispatcher (Emergency Communications Specialist, Trainee)
Fort Myers, FL · On-site
$20/hr
... aide or 311 call screening Preferred typing speed: 40 wpm Background/Certification This role ... including Qualified Dispatcher, Certified Training Officer, and Supervisor- you can build a ...
9-1-1 Call Taker/Dispatcher (Emergency Communications Specialist, Trainee)
Fort Myers, FL · On-site
$20/hr
... aide or 311 call screening Preferred typing speed: 40 wpm Background/Certification This role ... including Qualified Dispatcher, Certified Training Officer, and Supervisor- you can build a ...
9-1-1 Call Taker/Dispatcher (Emergency Communications Specialist, Trainee)
Fort Myers, FL · On-site
$20/hr
Public service aide or 311 call screening * Preferred typing speed: 40 wpm Background/Certification ... including Qualified Dispatcher, Certified Training Officer, and Supervisor- you can build a ...
9-1-1 Call Taker/Dispatcher (Emergency Communications Specialist, Trainee)
Fort Myers, FL · On-site
$20/hr
Public service aide or 311 call screening * Preferred typing speed: 40 wpm Background/Certification ... including Qualified Dispatcher, Certified Training Officer, and Supervisor- you can build a ...
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Quick apply
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Quick apply
Dispatcher
Clackamas, OR · On-site
$20 - $23/hr
Dispatcher Position Type: Full-Time Location: Portland, Oregon Position Summary: Elite Dispatching Services is looking for a dedicated and reliable Dispatcher to join our team. As the primary point ...
Correctional Deputy Sheriff/Dispatcher I/II
Weaverville, CA · On-site
$3.5K - $4.3K/mo
Salary : $3,575.92 - $4,311.79 Monthly Location : 11 Court Street, Weaverville, CA Job Type ... Correctional Deputy Sheriff/Dispatcher II Under general supervision, to supervise inmates at the ...
Correctional Deputy Sheriff/Dispatcher I/II
Weaverville, CA · On-site
$3.5K - $4.3K/mo
Salary : $3,575.92 - $4,311.79 Monthly Location : 11 Court Street, Weaverville, CA Job Type ... Correctional Deputy Sheriff/Dispatcher II Under general supervision, to supervise inmates at the ...
Dispatcher
Halethorpe, MD · On-site
$25 - $28/hr
Join our team as a Dispatcher and play a crucial role in ensuring the smooth operation of our transportation processes. As a Dispatcher, you will be responsible for coordinating shipments ...
Quick apply
Dispatcher
Halethorpe, MD · On-site
$25 - $28/hr
Join our team as a Dispatcher and play a crucial role in ensuring the smooth operation of our transportation processes. As a Dispatcher, you will be responsible for coordinating shipments ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Nashville, TN · On-site
The Security Dispatcher acts as the central communications contact for the shift officers/supervisors and for the community at large as it pertains to security-related matters. The Dispatcher must be ...
Dispatcher
Nashville, TN · On-site
The Security Dispatcher acts as the central communications contact for the shift officers/supervisors and for the community at large as it pertains to security-related matters. The Dispatcher must be ...
Dispatcher
Campus, IL · On-site
The Security Dispatcher acts as the central communications contact for the shift officers/supervisors and for the community at large as it pertains to security-related matters. The Dispatcher must be ...
Dispatcher
Campus, IL · On-site
The Security Dispatcher acts as the central communications contact for the shift officers/supervisors and for the community at large as it pertains to security-related matters. The Dispatcher must be ...
Dispatcher
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Tsaile, AZ · On-site
Dispatcher Campus Security VP of Finance & Administration Tsaile Campus Duty Schedule: 24/7 Summary/Objective of Position: The duties required to become a dispatcher include recording and maintaining ...
Dispatcher
Tsaile, AZ · On-site
Dispatcher Campus Security VP of Finance & Administration Tsaile Campus Duty Schedule: 24/7 Summary/Objective of Position: The duties required to become a dispatcher include recording and maintaining ...
Dispatcher
Clearwater, FL · On-site
$20 - $22/hr
Hospital Dispatcher (Evenings/Weekends) Location: Local Hospital Pay: $20/hour + shift differentials Schedule: Overnight and Day Shift Available We are seeking an experienced Dispatcher to support ...
Quick apply
Dispatcher
Clearwater, FL · On-site
$20 - $22/hr
Hospital Dispatcher (Evenings/Weekends) Location: Local Hospital Pay: $20/hour + shift differentials Schedule: Overnight and Day Shift Available We are seeking an experienced Dispatcher to support ...
Dispatcher
$41K - $65K/yr
Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...
Dispatcher
$41K - $65K/yr
Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
Centennial, CO · On-site
$61K - $89K/yr
EMERGENCY SERVICES DISPATCHER Accepting ongoing applications Reports To: Emergency Services Dispatch Supervisor Division: Emergency Services FLSA Classification: Non-Exempt Salary Range : $61,217 ...
Dispatcher
AZ · On-site
$15/hr
Dispatcher Campus Security VP of Finance & Administration Tsaile Campus Duty Schedule: 24/7 Summary/Objective of Position: The duties required to become a dispatcher include recording and maintaining ...
Dispatcher
AZ · On-site
$15/hr
Dispatcher Campus Security VP of Finance & Administration Tsaile Campus Duty Schedule: 24/7 Summary/Objective of Position: The duties required to become a dispatcher include recording and maintaining ...
311 Dispatcher information
See salary details
$11.30 - $13.35
2% of jobs
$13.35 - $15.41
8% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$15.41 - $17.46
18% of jobs
$17.46 - $19.51
21% of jobs
The median wage is $19.58 / hr.
$19.51 - $21.57
16% of jobs
$23.15 is the 75th percentile. Wages above this are outliers.
$21.57 - $23.62
13% of jobs
$23.62 - $25.68
8% of jobs
$25.68 - $27.73
6% of jobs
$27.73 - $29.79
3% of jobs
$29.79 - $31.84
3% of jobs
$31.84 - $33.89
1% of jobs
$11
$22
$33
How much do 311 dispatcher jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for 311 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.
What is the difference between 311 Dispatcher vs Call Center Operator?
| Aspect | 311 Dispatcher | Call Center Operator |
|---|---|---|
| Required Credentials | High school diploma; training in dispatch protocols | High school diploma; customer service training |
| Work Environment | Public service agencies, emergency/non-emergency calls | Customer service centers, various industries |
| Employer & Industry | Municipal government, public safety | Private companies, healthcare, retail, etc. |
| Common Search/Comparison | Yes | Yes |
The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.
More about 311 Dispatcher jobs
What cities are hiring for 311 Dispatcher jobs? Cities with the most 311 Dispatcher job openings:
What states have the most 311 Dispatcher jobs? States with the most job openings for 311 Dispatcher jobs include:
What job categories do people searching 311 Dispatcher jobs look for? The top searched job categories for 311 Dispatcher jobs are:
Other
Posted 21 days ago
Job description
Reporting to the 311 Dispatch Manager, the 311 Dispatcher is a part of the 24/7 Street to Home Brooklyn and Queens outreach program working to address homelessness and related activity in all of Brooklyn and Queens. The 311 Dispatcher receives incoming 311 calls that are routed to the program from New York City’s main 311 system. The 311 Dispatcher position is a 24/7/365 position and the incumbent will be assigned shifts that are generally broken down as follows 12am-8am, 8am-4pm, and 4pm-12am. The 311 Dispatcher receives calls, document call information, and deploy appropriate outreach response teams. The 311 Dispatcher interacts with callers, New York City’s 311 personnel, employees from the Mayor’s Office, the Department of Homeless Services, and program staff.
This position has a 35-hour work week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Respond to incoming 311 calls
- Ensure deployment of outreach response team
- Close out 311 calls with the caller and appropriate City agencies
- Record 311 call data
- Complete filing, paperwork, data entry as needed
- As part of a team, achieve performance targets with regards to 311 responses
- Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
- Bachelor’s Degree or equivalent experience
- Experience in customer service
- Excellent interpersonal, problem solving, verbal and written skills
- Ability to communicate and work with diverse populations
- Detailed oriented and highly organize
- Bilingual Spanish/English is preferred
- Excellent computer skills, including proficiency in Microsoft Word and Excel.
- Familiarity with Access-based databases and the ability to learn new programs are preferred