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Port Drayage Dispatcher Jobs (NOW HIRING)

NFI Industries

Drayage Dispatcher

Chesapeake, VA · On-site

Overview The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

NFI Industries

Drayage Dispatcher

Long Beach, CA · On-site

Overview The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

NFI Industries

Drayage Dispatcher

Paramount, CA · On-site

Overview The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

NFI Industries

Drayage Dispatcher

Fife, WA · On-site

Overview The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.

NFI Industries

Drayage Dispatcher

Edison, NJ · On-site

$23.28 - $31.04/hr

Overview The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner ... Must have at least 1 year of Port Drayage Experience working with ocean container drayage customers ...

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How much do port drayage dispatcher jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for port drayage dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a port drayage dispatcher?

Port drayage dispatchers are logistics professionals responsible for coordinating the short-distance transportation of freight containers between ports, rail yards, warehouses, and distribution centers. They manage schedules, assign drivers, and ensure that containers are picked up and delivered efficiently and on time. Their role is crucial in maintaining the flow of goods in the supply chain and complying with port regulations and safety standards. Port drayage dispatchers also communicate with drivers, customers, and port authorities to resolve issues and optimize operations.

What are the key skills and qualifications needed to thrive as a port drayage dispatcher?

To thrive as a Port Drayage Dispatcher, you need strong knowledge of logistics, transportation regulations, and local port operations, often supported by relevant experience or a degree in supply chain management. Familiarity with transportation management systems (TMS), dispatch software, and GPS tracking tools is essential for effective coordination. Exceptional organizational skills, problem-solving abilities, and clear communication are vital soft skills for handling time-sensitive shipments and driver interactions. These skills ensure timely cargo delivery, regulatory compliance, and efficient operations within the fast-paced port environment.

What are some common challenges faced by port drayage dispatchers, and how can they be managed effectively?

Port Drayage Dispatchers often encounter challenges such as tight delivery schedules, port congestion, and last-minute changes to shipping or pickup instructions. Effective management requires strong organizational skills, proactive communication with drivers and port authorities, and the ability to quickly adapt to unexpected delays or changes. Building good relationships with drivers and maintaining up-to-date knowledge of port regulations can also help in overcoming these challenges and ensuring smooth operations.
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Port Drayage Dispatcher jobs near you
Infographic showing various Port Drayage Dispatcher job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Drayage Dispatcher

Chesapeake, VA • On-site

NFI Industries
Transportation and Warehousing • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

297th of 366 rated logistics

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about NFI Industriesexternal

Full-time

Re-posted 12 days ago

Job description

Overview
The Drayage Dispatcher will be in charge of planning the utilization of the drivers/owner operators for container movements to and from port locations to customer facilities.
Responsibilities
  • Provides load planning, driver scheduling/appointments, and dispatch duties for in house owner operator fleet and any sub-haulers.
  • Maintains positive and encouraging working relations with all dispatchers and drivers
  • Provides constant communications of service issues to the facility departments
  • Provides daily and weekly performance/KPI data reports
  • Manages and maintains operations inputs to allow for driver settlement via the dispatchers and settlement teams
  • Utilize Trinium system to address issues and document interaction
  • Maintaining ample sub-haulers to handle spikes in volume
  • Follow specific escalation process in the event of major service failure / issue.
  • Respond promptly to driver or carrier needs.
  • Accurate and timely entry into operation system of loads status
  • Assists with implementing Safety, Security, and Operational programs roll out
  • Ensures accurate and timely completion of daily and weekly tasks

Qualifications
  • Must have at least 1 year of Port Drayage Experience working with ocean container drayage customers at the Ports
  • High school diploma, general education degree required.
  • Minimum 1 yrs experience with drayage / intermodal business
  • Knowledge of customer service principles and practices.
  • Communication skills - verbal and written.
  • Listening skills.
  • Customer-focused team player.
  • Time management skills.
  • Computer knowledge of Outlook, Gmail and MS Office (Word, Excel, Power Point, etc.).
  • Well organized with high attention to detail and accuracy.
  • Bilingual English/Spanish is required
  • Excellent verbal and written communication skills
  • Ability to work under pressure and in a fast-paced environment
  • Ability to multi-task and yet be detail-oriented
  • Responsible individual with a professional attitude timely, reliable and
  • Excellent follow up skills
  • Experience with Trinium Transportation Management System is desired and proficient in Microsoft Word and Excel

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-90485
NFI Industries logo

About NFI Industries

Sourced by ZipRecruiter

NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Camden, NJ, US

Year founded

1932

View All NFI Industries Jobs

Working at NFI Industries

Perks for frontline workers

From NFI Industries, via Breakroom

  • Medical

  • Dental

  • Vision

  • 401k plan (up to 3% NFI match, immediate vesting)

  • Life Insurance

  • PTO

  • Parental leave (dependant on state)

  • Wellness program

  • Pharmacy/Rx Plans

  • Short & Long Term Disability Insurance

  • Commuter Benefits

  • Military Leave Policy

  • Referral bonus

  • Employee Discount Programs

  • Training and development opportunities

  • Employee Resource Groups

What to expect from working at NFI Industries

From NFI Industries

About NFI Industries, in their own words

From NFI Industries

At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.

Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.

PURPOSE:

We deliver logistics solutions for our customers that transform the way business gets done.

VISION:

We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.

VALUES:

Family, Integrity, Safety, Customers, Teamwork, Social Responsibility

Diversity and inclusion statement

From NFI Industries

We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.


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