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311 Dispatcher Jobs (NOW HIRING)

Dispatcher $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

Dispatcher $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

Dispatcher - $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

Dispatcher

Kansas City, KS · On-site

$18 - $25/hr

Dispatchers are the nucleus of our organization. This job role is fast-paced, and it changes not only every day but at times hourly and even faster. The dispatch position has several responsibilities ...

Dispatcher $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send ...

Dispatcher Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a dependable and detail ...

Dispatcher Department: Operations Employment Type: Part Time Location: New Jersey Position Summary The Dispatcher is responsible for coordinating tow truck drivers, managing incoming calls, assigning ...

Dispatcher

Fort Wayne, IN · On-site

$16/hr

Dispatcher - $1,500 Sign on Bonus Pay: Starting at $16 based on experience What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming ...

Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send ...

Dispatcher $1,500 Sign on Bonus What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication ...

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Dispatcher

Jacksonville, FL · On-site

$250/day

The Dispatcher is responsible for efficiently managing the flow of transportation operations by planning routes, scheduling loads, and coordinating drivers. This role ensures timely communication ...

What It Means to Be a Dispatcher at Guardian Fleet Services Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire ...

Dispatchers are the heartbeat of the company--balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send ...

Dispatcher Reports To: Communications Manager Job Family: Communications Reviewed & Updated: 04/04/2014 Position Summary: The primary job responsibilities of the Dispatcher are to receive telephone ...

Dispatcher Reports To: Communications Manager Job Family: Communications Reviewed & Updated: 04/04/2014 Position Summary: The primary job responsibilities of the Dispatcher are to receive telephone ...

Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management. * In addition, the dispatcher, under Emergency Medical ...

Showing results 21-40

311 Dispatcher information

See salary details

$11

$22

$33

How much do 311 dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for 311 dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between 311 Dispatcher vs Call Center Operator?

Aspect311 DispatcherCall Center Operator
Required CredentialsHigh school diploma; training in dispatch protocolsHigh school diploma; customer service training
Work EnvironmentPublic service agencies, emergency/non-emergency callsCustomer service centers, various industries
Employer & IndustryMunicipal government, public safetyPrivate companies, healthcare, retail, etc.
Common Search/ComparisonYesYes

The main difference between a 311 Dispatcher and a Call Center Operator is that 311 Dispatchers primarily handle non-emergency municipal calls related to public services, while Call Center Operators work across various industries providing customer support. Both roles require strong communication skills and high school diplomas, but 311 Dispatchers focus on public service dispatching, whereas Call Center Operators serve diverse customer needs in different sectors.

More about 311 Dispatcher jobs
What cities are hiring for 311 Dispatcher jobs? Cities with the most 311 Dispatcher job openings:
What states have the most 311 Dispatcher jobs? States with the most job openings for 311 Dispatcher jobs include:
Infographic showing various 311 Dispatcher job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Dispatcher $1,500 Sign on Bonus
What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send trucks-they keep the mission moving.
Job Summary
The Dispatcher is responsible for coordinating and dispatching light, medium, and heavy-duty tow trucks to service calls, accident scenes, and customer requests. This role requires strong communication skills, the ability to multitask under pressure, and a solid understanding of towing operations. Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management.
Key Responsibilities
  • Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems.
  • Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs.
  • Monitor driver status, job progress, and GPS locations to ensure efficient routing.
  • Communicate clearly with drivers regarding job details, hazards, and special instructions.
  • Document all call information accurately in dispatch software.
  • Coordinate with police, fire departments, and DOT during accident recoveries.
  • Provide excellent customer service, including ETA updates and problem resolution.
  • Maintain knowledge of service area, traffic patterns, and common locations.
  • Assist with after-hours or emergency dispatching as needed.
  • Support office operations with administrative tasks when required.

Required Qualifications
  • Prior dispatch experience in towing, trucking, emergency services, or logistics preferred.
  • Strong communication and multitasking abilities.
  • Ability to remain calm and organized in high-stress situations.
  • Proficiency with dispatch software, GPS systems is a plus
  • Basic computer applications.
  • Knowledge of towing terminology, equipment types, and recovery processes (preferred).
  • Ability to pass background and drug screening.
  • Must be able to communicate fluently in English

General Physical Demands
  • Sit for extended periods (up to 8-12 hours during busy shifts).
  • Stand, walk, and move between office areas as needed.
  • Lift and carry office items, paperwork, or small equipment up to 20-25 lbs.
  • Perform repetitive hand and wrist motions when typing or using communication equipment.

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus
  • $1500 Sign on Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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