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E 911 Dispatcher Jobs in Decatur, GA (NOW HIRING)

Cobb County, GA

Deputy Director, E-911

Marietta, GA · On-site

$92K - $152K/yr

E-911 Admin (HR Use Only) Opening Date: 08/20/2026 Closing Date: 9/17/2026 11:59 PM Eastern Grade ... Ensure accurate, timely receipt, processing, and dispatch of emergency and non-emergency ...

City of East Point

Communications Officer

Atlanta, GA · On-site

$45K/yr

Major Duties Receives calls by E-911 system, telephone or radio for Fire Department, E.M.S., Law ... The work consists of a variety of computer-aided dispatching and record keeping duties. Scope and ...

DeKalb County

E911 Communications Officer I

Decatur, GA · On-site

$22.57/hr

... Dispatch (CAD) System; and advises supervisors of all priority calls. Provides lifesaving and pre ... Testifies in Court; may be called to testify as the owner of a voice on an E-911 recording and/or ...

DeKalb County

E911 Communications Officer I

Decatur, GA · On-site

$22.57/hr

... Dispatch (CAD) System; and advises supervisors of all priority calls. Provides lifesaving and pre ... Testifies in Court; may be called to testify as the owner of a voice on an E-911 recording and/or ...

CITY OF DECATUR

E911 Communications Officer

Decatur, GA · On-site

$41K - $42K/yr

Police Department (E-911) Salary Range: $41,746 - 42,786 Annually NATURE OF WORK This is telecommunications work in monitoring City service radios, answering incoming telephone calls and dispatching ...

City of Conyers, GA

RTCC Operator

Conyers, GA · On-site

$22.14/hr

Monitors live surveillance systems (e.g., Iron Sky, Avigilon), automated license plate readers ... Willingness to learn about 911 call-taking, police dispatch procedures, and law enforcement ...

City of Conyers

RTCC Operator

Conyers, GA · On-site

$22.14/hr

Monitors live surveillance systems (e.g., Iron Sky, Avigilon), automated license plate readers ... Willingness to learn about 911 call-taking, police dispatch procedures, and law enforcement ...

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E 911 Dispatcher information

See Decatur, GA salary details

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How much do e 911 dispatcher jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for e 911 dispatcher in Decatur, GA is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.22 per hour, depending on experience, location, and employer.

What is an E 911 dispatcher?

E 911 Dispatchers are emergency communication professionals who answer 911 calls and coordinate the appropriate emergency response, such as police, fire, or medical services. They are trained to quickly assess situations, provide instructions to callers, and dispatch first responders to the scene. E 911 refers to Enhanced 911, a system that automatically provides the dispatcher with the caller's location information, which is crucial for efficient emergency response. These dispatchers play a critical role in public safety and must remain calm under pressure. Their ability to communicate clearly can make a significant difference during emergencies.

What skills and qualifications are needed to be an E 911 dispatcher?

To thrive as an E 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and certification in CPR or emergency medical dispatching is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills in this role. These competencies are crucial for ensuring rapid, accurate emergency response and public safety in high-stress situations.

What challenges do E 911 dispatchers face during their shifts?

E 911 Dispatchers often manage high-stress situations, handling multiple emergency calls simultaneously while maintaining accuracy and composure. They must quickly assess and prioritize emergencies, relay critical information to first responders, and provide guidance to callers in distress. The fast-paced environment requires excellent multitasking and decision-making skills, as well as the ability to remain calm under pressure. Additionally, dispatchers work in shifts that may include nights, weekends, and holidays, which can be challenging for work-life balance.

What is the difference between E 911 Dispatcher vs Police Dispatcher?

AspectE 911 DispatcherPolice Dispatcher
CredentialsHigh school diploma or GED, 911 dispatcher certificationHigh school diploma or GED, police dispatcher certification
Work EnvironmentEmergency call centers, handling 911 callsPolice stations, coordinating with officers and dispatching units
Employer & IndustryPublic safety agencies, emergency services

Both E 911 Dispatchers and Police Dispatchers handle emergency communications, often requiring similar certifications and working in public safety environments. The main difference lies in their focus: E 911 Dispatchers primarily manage emergency calls from the public, while Police Dispatchers coordinate police units and officers. Understanding these distinctions helps clarify their roles within emergency response teams.

Is being an E 911 dispatcher worth it?

E 911 dispatchers play a critical role in emergency response by quickly relaying information to first responders. The job offers a stable salary, shift work including nights and weekends, and requires strong communication and multitasking skills, but can be stressful due to high-pressure situations.

Is it hard to be hired as an E 911 Dispatcher?

Becoming an E 911 Dispatcher typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary depending on location and agency, but candidates often need to meet specific qualifications and sometimes obtain certifications such as Emergency Medical Dispatch (EMD).

What disqualifies you from being an E 911 dispatcher?

Disqualifications for becoming an E 911 dispatcher typically include a criminal record, especially for serious offenses, a history of substance abuse, or poor communication skills. Candidates must also meet age requirements, pass background checks, and often complete specialized training or certification; failure to meet these standards can disqualify applicants.

Where do E 911 dispatchers get paid the most?

E 911 dispatchers tend to earn the highest salaries in states with higher living costs and larger urban areas, such as California, New York, and Washington. Salary levels are also influenced by experience, certifications, and the specific agency or department they work for.

What are popular job titles related to E 911 Dispatcher jobs in Decatur, GA?

For E 911 Dispatcher jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching E 911 Dispatcher jobs in Decatur, GA look for?

The top searched job categories for E 911 Dispatcher jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for E 911 Dispatcher jobs?

Cities near Decatur, GA with the most E 911 Dispatcher job openings:

E 911 Dispatcher jobs near you
Infographic showing various E 911 Dispatcher job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,738 per year, or $21.5 per hour.

Deputy Director, E-911

Cobb County, GA

Marietta, GA • On-site

$92K - $152K/yr

Full-time

Posted 15 days ago

Job description

Salary: $92,700.27 - $152,955.44 Annually
Location : Cobb County E911, GA
Job Type: Full-Time
Job Number: 05136
Department: E-911 Admin (HR Use Only)
Opening Date: 08/20/2026
Closing Date: 9/17/2026 11:59 PM Eastern
Grade Code: 117
Position Information
The Deputy Director assists in planning, directing, and overseeing 24/7 operations of the Cobb County E-911 Communications Center. This role provides strategic and day-to-day leadership across operations, administration, and training; ensures high-quality call taking and dispatch; advances technology and Next Generation 911 (NG911) capabilities; manages performance, policy, and compliance; and serves as a key liaison with public safety partners and stakeholders.
Essential Functions
Lead, supervise, and develop assigned staff: recruit, coach, evaluate, and discipline; manage schedules to ensure coverage; set goals and performance standards; foster accountability and continuous improvement.
Ensure accurate, timely receipt, processing, and dispatch of emergency and non-emergency communications; oversee Quality Assurance/Quality Improvement (QA/QI), case evaluations, audio review, and performance metrics.
Oversee Administration and Training functions, including curriculum, certification/recertification, and career development; ensure alignment with policy and industry standards.
Direct and analyze mission-critical technologies and data: Geographic information system (GIS)/geo-routing and master street address guide (MSAG)/automatic location identification (ALI) maintenance; 800 MHz trunked radio system and console infrastructure; computer-aided design (CAD) configuration, interfaces, and backups; telephony, recording, and quality of service; Advanced Technology (NG911/emergency services IP Network (ESInet), location services). Ensure interoperability, cybersecurity, redundancy/continuity, testing/acceptance, vendor/contract management, and timely upgrades and patches.
Manage 911 center property and infrastructure: facilities and site security/access control; power/generators; furniture/console ergonomics; asset inventory and lifecycle replacement; space planning and continuity of operations; inspections and preventive maintenance.
Monitor operational and technical needs; recommend and implement improvements; coordinate training and corrective actions to maintain compliance with policies, procedures, and regulations.
Oversee accreditation and certification programs (e.g., Commission on Accreditation for Law Enforcement Agencies (CALEA) Public Safety Communications Accreditation, International Academies of Emergency Dispatch (IAED)/Accredited Center of Excellence (ACE), Association of Public-Safety Communications Officials (APCO)/National Emergency Number Association (NENA) standards); ensure policy alignment, documentation, training compliance, audit readiness, and timely accreditation/recertification.
Support policy development, performance measures, grant management, data analysis, and special projects; lead time-sensitive initiatives of routine and emergency nature.
Assist with budget development and administration; conduct statistical and operational analyses; monitor expenditures; evaluate staffing models and recommend resource adjustments.
Manage biweekly payroll for a 24/7 communications center: oversee timekeeping and approvals, apply shift differentials/overtime/leave, ensure the Fair Labor Standards Act (FLSA) and policy, coordinate with human resources (HR)/Finance, and reconcile discrepancies.
Assist the Director in developing, communicating, and operationalizing the department's mission, vision, values, and strategic goals; embed them in policy, training, performance measures, and organizational culture.
Represent the department and present at County Board of Commissioners (BOC) meetings; prepare briefings, reports, and agenda/budget items; deliver presentations, answer inquiries, and engage with stakeholders and the public.
Represent the department with County leadership, partner agencies, media, and the public; attend hearings, serve on committees and task forces; participate in community engagement events; coordinate services with Police, Fire, Sheriff, Animal Services, Marshal, EMS, and other stakeholders.
Oversee complaint resolution, internal investigations, and disciplinary reviews in coordination with leadership and HR.
Manage Open Records intake, logging, production, and distribution in compliance with applicable laws.
Maintain current knowledge of laws, standards, and best practices (APCO/NENA, state, federal); maintain professional affiliations and required certifications.
Assume responsibility for the E-911 Emergency Communication Center in the absence of the 911 Director.
Perform related duties as assigned; serve in on-call and emergency activation roles as needed.
Minimum Qualifications
Bachelor's Degree in Communications, Public Safety, or related field required; supplemented by five years of progressively responsible experience in emergency communications management or other public safety field to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Preferred Qualifications
  • Master's degree
  • Certified Public Safety Executive (CPE) designation
  • Experience with accreditation (e.g., CALEA/ACE), NG911 implementations, and major systems (CAD/ records management system (RMS)/radio/telephony)
  • Demonstrated success in QA/QI, analytics/metrics, and budgeting
  • Project management experience leading complex, multi-stakeholder initiatives

Licenses and Certifications
Depending on the assignment, must possess and maintain:
  • GCIC/NCIC Terminal Operator and Terminal Agency Coordinator
  • Basic Communications Officer; Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD)
  • Communications Training Officer (CTO)
  • POST Instructor (or equivalent)
  • FEMA Incident Command System (ICS) 100/200/700/800 (ICS 300/400 preferred)
  • Registered Public Safety Leader (RPL); Emergency Number Professional (ENP) or equivalent supervisory/management certification

Physical Abilities
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements
Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEOC Statement
Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.
Visit Cobb County's Employee Benefits page to learn more.
01
I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.
  • Yes
  • No

02
I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application, may not be accepted in lieu of a completed application.
  • Yes
  • No

03
Are you legally eligible to work in the United States on an unlimited and unrestricted basis?
  • Yes
  • No

04
Do you now or in the future need an employer to sponsor you for employment authorization of visa status?
  • Yes
  • No

05
Educational Background (copies of any education documents listed on your application will be required upon hire): Mark the highest level of education you have completed.
  • High School Diploma or GED
  • Some College
  • Associate Degree
  • Bachelor's Degree
  • Advanced Degree
  • None of the above

06
If you have a college degree, what was your major area of study? Enter N/A if this does not apply.
07
Do you have lead or supervisory experience?
  • Yes
  • No

08
How many years of experience do you have in emergency communications management or other public safety field?
  • No experience
  • Less than three years of experience
  • Three to five years of experience
  • More than five years of experience

09
Describe your experience leading a 24/7 emergency communications or public safety communications operation. Include the size and type of operation, number of employees supervised, and your specific responsibilities. Enter N/A if this does not apply. See resume will not be accepted.
10
Please select which certifications you currently hold.
  • GCIC/NCIC Terminal Operator and Terminal Agency Coordinator
  • Basic Communications Officer; Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD)
  • Communications Training Officer (CTO)
  • POST Instructor (or equivalent)
  • FEMA Incident Command System (ICS) 100/200/700/800 (ICS 300/400 preferred)
  • Registered Public Safety Leader (RPL); Emergency Number Professional (ENP) or equivalent supervisory/management certification
  • I don't have ANY certifications above.

11
The duration of the selection process will vary by applicant due to availability for appointments and other factors. The average time period for completion of all elements of the background process is approximately three months. Reapplication by any applicant previously removed from the process will be taken on a case by case basis specific to each applicant's situation and past reason for removal. I hereby acknowledge that if I elect to continue in the application process, all elements will be subject to Cobb County Department of Public Safety's Hiring Standards.
  • I AGREE to the terms stated.
  • I DO NOT AGREE to the terms stated.

12
The elements for the selection process for all non-sworn applicants could include one or more of the following elements: written examination, skills testing, oral interview, medical examination and drug screening. A background investigation will also be conducted. This investigation may include a current check on the applicant's credit, criminal and driver history. All information provided in the application will be verified. Personal or verbal contact will be made with all reference supplied by the applicant and/or other sources. The applicant will be required to provide written explanations for any issues in questions brought forth during the background investigation.
  • I AGREE to the terms stated.
  • I DO NOT AGREE to the terms stated.

Required Question

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