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911 Dispatcher Jobs in Decatur, GA (NOW HIRING)

Creative MultiCare

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary! Creative MultiCare, LLC has the best group of service technicians, management ...

HomeTown Services

Dispatcher

Alpharetta, GA · On-site

As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and ...

Carter Lumber

Dispatcher

Stockbridge, GA · On-site

As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals ...

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Morning Dispatcher / Customer Service Representative City Express, Inc. - Marietta, GA City Express, Inc., a growing transportation and logistics company serving healthcare, commercial, and time ...

ARS

Dispatcher

Norcross, GA · On-site

$22 - $28/hr

We are seeking a highly organized HVAC Dispatcher to coordinate scheduling and support our residential HVAC service technicians. This role is critical to ensuring efficient dispatch, technician ...

CITY EXPRESS INC

Morning Dispatcher

Marietta, GA

$18/hr

Morning Dispatcher / Customer Service Representative City Express, Inc. - Marietta, GA City Express, Inc., a growing transportation and logistics company serving healthcare, commercial, and time ...

destinationone Consulting

Dispatcher

Atlanta, GA · On-site

Location: Various locations across Georgia Dispatchers coordinate emergency response efforts by communicating with emergency personnel and relaying vital information during crises. Key ...

GOFO INC

Dispatcher

Decatur, GA · On-site

Requirements - Fluency in both English and Mandarin is required. - Proven experience in dispatching or a related field is preferred. - Ability to analyze data and make informed decisions quickly ...

MARS Solutions Group

Dispatcher

Norcross, GA · On-site

Dispatcher Duration:03-04 Months with possibility of extension Location: Norcross, GA 30071 Shift hours: Sunday - Thursday; 02 pm to 10:30 pm Schedules and dispatches workers, equipment or service ...

SRM360

Dispatcher

Atlanta, GA · On-site

The Dispatcher plays a crucial role in ensuring the customer's satisfaction in the efficient and effective operation of our concrete plants. This position involves collaborating with multiple ...

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All Jobs911 Dispatcher Jobs911 Dispatcher Jobs in Decatur, GA

911 Dispatcher information

See Decatur, GA salary details

$15

$24

$39

How much do 911 dispatcher jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for 911 dispatcher in Decatur, GA is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.65 per hour, depending on experience, location, and employer.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass background checks and assessments. Some agencies require certification in emergency medical dispatch or other relevant skills, and candidates must often demonstrate strong communication and multitasking abilities.

What are the key skills and qualifications needed to thrive as a 911 Dispatcher, and why are they important?

To thrive as a 911 Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is crucial. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure timely, accurate emergency response and effective coordination between callers and first responders, which is critical for public safety.

What are some common challenges faced by 911 Dispatchers, and how are they typically addressed within the team?

911 Dispatchers often face high-pressure situations involving life-or-death emergencies, which can naturally lead to stress and emotional fatigue. Many dispatch centers address these challenges by providing comprehensive training, ongoing support, and access to counseling services. Team collaboration is essential, as dispatchers regularly debrief with supervisors and colleagues to process difficult calls and share best practices. Additionally, rotating shifts and scheduled breaks help ensure dispatchers maintain focus and resilience during demanding periods.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require certification in emergency medical dispatch or other relevant training, and background checks are usually conducted.

What Are the Job Duties of a 911 Dispatcher?

A 911 dispatcher takes emergency calls from the public and communicates with the proper authorities to dispatch the appropriate response personnel. In this role, your duties include finding out the nature of the emergency, getting the address from the caller, and sending the information to the relevant department. For example, if a call for a fire emergency comes in, you relay that information to the fire department and ensure that a fire crew responds to the scene. Similarly, if there is a medical emergency, you contact the EMTs who are in that geographic area. In smaller towns and rural areas, a dispatcher might work alone, while in larger cities, you often work in a larger team.

What are 911 dispatchers?

911 dispatchers are emergency communication specialists who answer calls from the public in urgent situations such as accidents, crimes, fires, or medical emergencies. They gather critical information from callers, determine the type of assistance needed, and dispatch the appropriate emergency responders like police, fire, or medical personnel. Dispatchers must remain calm under pressure, provide instructions to callers, and coordinate communication between emergency teams. Their work is essential in ensuring a quick and effective response to emergencies, often making a significant difference in the outcome.

How much do 911 call dispatchers make?

911 call dispatchers typically earn a median annual salary of around $45,000 to $50,000, though this can vary based on location, experience, and certifications. Many dispatchers work in high-stress environments and may work irregular hours, including nights and weekends.

What is the difference between 911 Dispatcher vs Emergency Dispatcher?

Aspect911 DispatcherEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR certification often requiredSimilar certifications, including EMD and CPR, are common
Work EnvironmentPublic safety agencies, emergency call centersPublic safety agencies, emergency call centers
Job RoleAnswering emergency calls, dispatching police, fire, EMSAnswering emergency calls, dispatching various emergency services
Industry UsageLaw enforcement, fire departments, EMSLaw enforcement, fire departments, EMS

Both 911 Dispatchers and Emergency Dispatchers handle emergency calls and dispatch services. The terms are often used interchangeably, but '911 Dispatcher' typically refers specifically to those working in 911 call centers, while 'Emergency Dispatcher' can be a broader term covering various emergency response roles. Certifications and work environments are similar, making them closely related roles within public safety agencies.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific age and education requirements. The hiring process may also include interviews and psychological assessments to ensure suitability for the role.
More about 911 Dispatcher jobs
What are the most commonly searched types of 911 Dispatcher jobs in Decatur, GA? The most popular types of 911 Dispatcher jobs in Decatur, GA are:
What job categories do people searching 911 Dispatcher jobs in Decatur, GA look for? The top searched job categories for 911 Dispatcher jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for 911 Dispatcher jobs? Cities near Decatur, GA with the most 911 Dispatcher job openings:
911 Dispatcher jobs near you
Infographic showing various 911 Dispatcher job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $51,805 per year, or $24.9 per hour.

Dispatcher

Creative MultiCare

Stockbridge, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Creative MultiCare rating

3.1

Company rating: 3.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

217th of 218 rated repair and maintenance companies

Job description

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No experience necessary!
Creative MultiCare, LLC has the best group of service technicians, management personnel, and office staff in the industry. We combine cutting edge technology with a dedication to training and quality to produce the best results.
The Dispatcher is crucial in ensuring the smooth operation of our dispatch processes.
Job Description:
  • Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner
  • Communicate with and update customers based on the daily service schedule
  • Handle customer inquiries with professionalism
  • Manage a large amount of inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research issues as they arise, and provide solutions and/or alternatives
  • Provide information about our services
  • Build sustainable relationships with both customers and technicians
  • Develop and maintain a knowledge base of products, services, and technician skillsets to utilize when making decisions based on specific customer request/needs
  • Meet personal/team qualitative and quantitative targets

Our Benefits Include:
  • Weekly pay
  • Paid time off
  • On-the-job paid training
  • Health, dental, and vision insurance
  • 401(k) matching with immediate vesting
  • Supplemental insurance packages

Job Requirements:
  • Previous experience in a similar role is preferred, but not required
  • Excellent written and verbal communication skills
  • Positive and professional demeanor with great interpersonal skills
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Attention to detail and a commitment to maintaining accurate records
  • Must be able to read, write, understand, and speak English
  • Bilingual is a plus, but not required
  • Must pass pre-employment background check

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