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911 Dispatcher Jobs in Decatur, GA (NOW HIRING)

PRIORITY ONDEMAND

Dispatcher

Roswell, GA

The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non- emergency transports. They are to follow Central EMS policies, protocols, and culture.

Central EMS

Dispatcher

Roswell, GA

The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non- emergency transports. They are to follow Central EMS policies, protocols, and culture.

Priority OnDemand

Dispatcher

Roswell, GA · On-site

The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non- emergency transports. They are to follow Central EMS policies, protocols, and culture.

Creative MultiCare

Dispatcher Assistant

Stockbridge, GA · On-site

$13 - $18/hr

We are seeking a dispatcher assistant to join our team! As one of our dispatcher assistants, you will be responsible for assisting your lead dispatcher in efficiently coordinating and dispatching our ...

A National Transit

Transportation Dispatcher

Atlanta, GA · On-site

$18/hr

Position OverviewWe're looking for a reliable, detail-oriented Transportation Dispatcher to help keep our operations running smoothly. In this role, you'll coordinate trips, assign drivers, and ...

Futo's Inc

Be Seen First

Truck Dispatcher

North Atlanta, GA · On-site

$1.0K - $1.6K/wk

The Truck Dispatcher will manage towing fleet operations by coordinating drivers, maintaining clear communication, and ensuring accurate record keeping. Working with a small team of 1-5 drivers, the ...

Veteran-friendly

Urgent

Futo's Inc

Be Seen First

Truck Dispatcher

Atlanta, GA · On-site

$1.0K - $1.6K/wk

The Truck Dispatcher will manage towing fleet operations by coordinating drivers, maintaining clear communication, and ensuring accurate record keeping. Working with a small team of 1-5 drivers, the ...

Veteran-friendly

Urgent

Transdev

Window Dispatcher

East Point, GA

Our Window Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are ...

Transdev

Window Dispatcher

East Point, GA · On-site

Our Window Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are ...

CRH

Dispatcher

Conley, GA

Job Summary This position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations. Job ...

Dallas College

Dispatcher, Supervisor

Brookhaven, GA · On-site

$23.78/hr

Ensures dispatch center adheres to local, state, and federal regulations and other rules and requirements. * Acts as TLETS manager and assures all employees meet all federal and state-mandated ...

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All Jobs911 Dispatcher Jobs911 Dispatcher Jobs in Decatur, GA

911 Dispatcher information

See Decatur, GA salary details

$15

$24

$39

How much do 911 dispatcher jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for 911 dispatcher in Decatur, GA is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.65 per hour, depending on experience, location, and employer.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass background checks and assessments. Some agencies require certification in emergency medical dispatch or other relevant skills, and candidates must often demonstrate strong communication and multitasking abilities.

What are the key skills and qualifications needed to thrive as a 911 Dispatcher, and why are they important?

To thrive as a 911 Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency protocols is crucial. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure timely, accurate emergency response and effective coordination between callers and first responders, which is critical for public safety.

What are some common challenges faced by 911 Dispatchers, and how are they typically addressed within the team?

911 Dispatchers often face high-pressure situations involving life-or-death emergencies, which can naturally lead to stress and emotional fatigue. Many dispatch centers address these challenges by providing comprehensive training, ongoing support, and access to counseling services. Team collaboration is essential, as dispatchers regularly debrief with supervisors and colleagues to process difficult calls and share best practices. Additionally, rotating shifts and scheduled breaks help ensure dispatchers maintain focus and resilience during demanding periods.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require certification in emergency medical dispatch or other relevant training, and background checks are usually conducted.

What Are the Job Duties of a 911 Dispatcher?

A 911 dispatcher takes emergency calls from the public and communicates with the proper authorities to dispatch the appropriate response personnel. In this role, your duties include finding out the nature of the emergency, getting the address from the caller, and sending the information to the relevant department. For example, if a call for a fire emergency comes in, you relay that information to the fire department and ensure that a fire crew responds to the scene. Similarly, if there is a medical emergency, you contact the EMTs who are in that geographic area. In smaller towns and rural areas, a dispatcher might work alone, while in larger cities, you often work in a larger team.

What are 911 dispatchers?

911 dispatchers are emergency communication specialists who answer calls from the public in urgent situations such as accidents, crimes, fires, or medical emergencies. They gather critical information from callers, determine the type of assistance needed, and dispatch the appropriate emergency responders like police, fire, or medical personnel. Dispatchers must remain calm under pressure, provide instructions to callers, and coordinate communication between emergency teams. Their work is essential in ensuring a quick and effective response to emergencies, often making a significant difference in the outcome.

How much do 911 call dispatchers make?

911 call dispatchers typically earn a median annual salary of around $45,000 to $50,000, though this can vary based on location, experience, and certifications. Many dispatchers work in high-stress environments and may work irregular hours, including nights and weekends.

What is the difference between 911 Dispatcher vs Emergency Dispatcher?

Aspect911 DispatcherEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR certification often requiredSimilar certifications, including EMD and CPR, are common
Work EnvironmentPublic safety agencies, emergency call centersPublic safety agencies, emergency call centers
Job RoleAnswering emergency calls, dispatching police, fire, EMSAnswering emergency calls, dispatching various emergency services
Industry UsageLaw enforcement, fire departments, EMSLaw enforcement, fire departments, EMS

Both 911 Dispatchers and Emergency Dispatchers handle emergency calls and dispatch services. The terms are often used interchangeably, but '911 Dispatcher' typically refers specifically to those working in 911 call centers, while 'Emergency Dispatcher' can be a broader term covering various emergency response roles. Certifications and work environments are similar, making them closely related roles within public safety agencies.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should have strong communication skills, the ability to handle stressful situations, and typically need to meet specific age and education requirements. The hiring process may also include interviews and psychological assessments to ensure suitability for the role.
More about 911 Dispatcher jobs
What are the most commonly searched types of 911 Dispatcher jobs in Decatur, GA? The most popular types of 911 Dispatcher jobs in Decatur, GA are:
What job categories do people searching 911 Dispatcher jobs in Decatur, GA look for? The top searched job categories for 911 Dispatcher jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for 911 Dispatcher jobs? Cities near Decatur, GA with the most 911 Dispatcher job openings:
911 Dispatcher jobs near you
Infographic showing various 911 Dispatcher job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $51,805 per year, or $24.9 per hour.

Dispatcher

Central Emergency Medical Services

Roswell, GA • On-site

Full-time

Posted 17 days ago

Job description

Summary:
The Dispatcher is responsible for taking calls and managing units so that we are on time for emergency and non- emergency transports. They are to follow Central EMS policies, protocols, and culture. Employees hired into this position are subject to a six-month introductory probationary period.
Essential Duties and Responsibilities:
Operator is responsible for proper operation of telephone system including handling requests for emergency and non- emergency ambulance service in a fast, courteous, and professional manner; obtaining all pertinent information needed for service and patient account with accuracy being paramount. The operator should handle non-emergent requests with accuracy, taking messages, and forwarding callers to other departments when necessary. The operator must be able to prioritize service based on nature of need and information obtained.
The operator is responsible for proper operation of two-way radio and paging system, including dispatch of E.M.S. units in both emergency and non-emergency nature; receive, process, and relay all pertinent information from patient to crew; ensure safety of patient and crew. The operator is responsible for determination of what equipment and personnel should be utilized based on information received; consultation with immediate manager, shift commander and/or other management to ensure efficiency; providing assistance as quickly as possible.
The operator should utilize preschedule call information to coordinate scheduled resources for the following day in an effective manner. The operator may be required to report information including, but not limited to, daily call statistics, facility use, unit utilization, and transport information to operations and management.
The operator should be knowledgeable of expectations and Standard Operating Procedures. The operator should commit oneself to quality of service offered and overall goals of service; commit to highest level of service for both external and internal users; maintain knowledge of market and facility specifics; be familiar with market area; report areas of concern to appropriate member(s) of management, dependent on nature.
The operator should maintain status of all available resources and utilize them in an efficient manner and obtain information for preventative maintenance. The operator should complete daily reports to provide all pertinent information to those individuals replacing them.
Qualifications:
  • High School Diploma or GED
  • Excellent Customer Service Skills
  • Computer Skills: Microsoft Office, Excel, Word
  • Good organizational skills

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