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911 Dispatch Supervisor Jobs (NOW HIRING)

Ravalli County, Montana

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... Must have the ability to work cooperatively with supervisors and establish cohesive, effective ...

Ravalli County

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... Must have the ability to work cooperatively with supervisors and establish cohesive, effective ...

Ravalli County

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... Must have the ability to work cooperatively with supervisors and establish cohesive, effective ...

Rock County, WI

911 Telecommunicator

Janesville, WI · On-site

$27.25 - $30.14/hr

... dispatching of public safety responders. * Dispatches, via a radio console or other electronic ... Must have the ability to work cooperatively with supervisors and establish cohesive, effective ...

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911 Dispatch Supervisor information

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$30K

$62.9K

$103.5K

How much do 911 dispatch supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for 911 dispatch supervisor in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a 911 dispatch supervisor?

A 911 Dispatch Supervisor oversees emergency dispatch operations, ensuring 911 calls are handled efficiently and correctly. They manage dispatchers, coordinate emergency responses, and provide training and support to their team. Additionally, they monitor call performance, enforce protocols, and collaborate with emergency services to improve response times. Their role is crucial in maintaining public safety and operational efficiency in high-pressure situations.

What are the typical responsibilities of a 911 dispatch supervisor?

A 911 Dispatch Supervisor oversees the daily activities of emergency dispatch personnel, ensuring calls are handled efficiently and professionally. They are responsible for monitoring call center operations, providing guidance during high-stress incidents, conducting staff training, and maintaining compliance with departmental protocols. Supervisors also handle scheduling, assist in conflict resolution, review performance reports, and may participate in hiring or performance evaluations. In addition, they frequently collaborate with law enforcement, fire, and EMS agencies to coordinate emergency responses and improve interagency communication.

What are the key skills and qualifications needed to thrive as a 911 dispatch supervisor?

Success as a 911 Dispatch Supervisor requires comprehensive experience in emergency dispatch operations, a deep understanding of public safety protocols, and often a background in criminal justice or a related field. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and CPR or APCO certification is typically expected. Outstanding leadership, stress management, and problem-solving skills are crucial for coaching staff, managing crises, and maintaining composure under pressure. These capabilities are critical to ensuring effective team performance and swift, accurate response to emergencies, directly impacting public safety.

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What states have the most 911 Dispatch Supervisor jobs?

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911 Dispatch Supervisor jobs near you
Infographic showing various 911 Dispatch Supervisor job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, 4% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

911 Dispatcher

Meridian, MS • On-site

Lauderdale County Sheriff's Department
See more jobs at Lauderdale County Sheriff's Departmentexternal

$13.86 - $14.89/hr

Part-time, Other

Medical, Retirement, PTO

Posted 6 days ago

Job description

Pay Rate: New hires with no prior experience are hired at $13.86/hr while training. If you work an overnight shift, you will earn an additional $0.30/hr. Once you have completed our in-house training your pay will increase to $14.89 for day shift and $15.19 for night shift. You are then eligible for an annual increase based on your performance, as well as an increase on your first anniversary, and every 3 years after that, for years of service. Benefits: Lauderdale County provides both Sick and Vacation time for you. Sick time starts to accrue after you have been employed for 6 months and works out to 1 day off per month. Vacation time does not start until you have been employed for 1 year and accrues at the rate of 10 days off per year, or 2 weeks paid vacation. Your earned time will be noted on each pay stub. Several types of Medical Insurance are available to you. Options and costs will be reviewed with you if you are hired. As a county employee you will be required to participate in the State retirement program known as PERS. The County will send 9% of your earnings to your Retirement account. The County also remits an additional %, not only meeting but exceeding your contributions. Positions and opportunities for growth: Our organizational structure has several opportunities for advancement. While you will be trained to be a Telecommunicator you could then work towards becoming a Shift Trainer, Shift Lead, Shift Supervisor, or perhaps one day the Communications Center Manager or 911 Director. Each either has an additional increase to your hourly pay or compensated using a whole different pay scale. Shifts: Our only shifts are:5:45a - 5:45p (days)5:45p - 5:45a (nights)This type of schedule offers (1) 36-hour work week and (1) 48-hour work week. During training, you will first be placed with an available trainer. After you complete training the Communications Center Manager will work with you to place you on what will be your regular shift and schedule. Although we strive to place you on a shift that best suits your preference, we do not, however, guarantee any shift placement. Part-Time Employment: We only hire part-time dispatchers who are already fully trained and have experience of working at our department. The part-time roles are as-needed, not guaranteed weekly hours. For example, a part-time dispatcher may be needed for 20 hours one week and no hours for the next several weeks. Because of this variability, we do not hire individuals for part- time who require any training or who need consistent hours. New dispatchers require a minimum 3-month training program, which consists of 36 mandatory hours one week and 48 mandatory hours the following week. This training provides only the basic skills needed to work safely. Becoming fully proficient in dispatching to qualify for part-time status takes significantly longer than the training period.
Job Posted by ApplicantPro