ZipRecruiter

Log In

1

911 Dispatch Officer Jobs (NOW HIRING)

Valley County

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch ... Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the ...

Valley County, ID

911 Dispatch Specialist

Cascade, ID · On-site

$22 - $29.33/hr

What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will ... Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the ...

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

VUPD 911 Dispatcher / Public Safety Communications Operator Department: Valparaiso University ... Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local ...

Ada County, ID

911 Communications Dispatcher

Boise, ID · On-site

$25.86 - $26.93/hr

Dispatch Center, 945 E. Pine Ave., Meridian, ID Job Type: Full-Time with Benefits Job Number: 03016 ... Must be POST certified as an Emergency Communications Officer within one year of hire; * Ability to ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

... Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and ... Performs other duties as assigned by Communications management or a command officer. The ...

next page

Showing results 1-20

All JobsGovernment JobsEmergency Services Jobs911 Operator Jobs911 Dispatch Officer Jobs

911 Dispatch Officer information

See salary details

$15

$25

$40

How much do 911 dispatch officer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for 911 dispatch officer in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is a 911 dispatch officer?

911 Dispatch Officers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls and coordinate responses from police, fire, and medical services. They quickly gather essential information from callers, provide instructions for safety or first aid, and dispatch the appropriate emergency personnel to the scene. Dispatch officers play a critical role in public safety by remaining calm under pressure, multitasking, and communicating clearly with both callers and responders. Their work is often fast-paced and requires strong decision-making skills to ensure the best possible outcomes in emergency situations.

What are the key skills and qualifications needed to thrive as a 911 dispatch officer?

To thrive as a 911 Dispatch Officer, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency service protocols is essential. Outstanding communication, composure under pressure, and empathy help you effectively assist callers in crisis situations. These skills are crucial for ensuring timely, accurate emergency response and maintaining public safety.

What are some common challenges 911 dispatch officers face during high-stress calls, and how is support provided?

911 Dispatch Officers often encounter high-pressure situations, such as managing multiple emergencies simultaneously or dealing with emotionally distressed callers. These challenges require strong multitasking abilities and emotional resilience. Agencies typically provide ongoing training, peer support programs, and access to counseling services to help dispatchers manage stress and maintain well-being. Teamwork is also crucial, as dispatchers frequently collaborate with law enforcement, fire, and medical personnel to ensure a coordinated emergency response.

What is the difference between 911 Dispatch Officer vs Emergency Dispatcher?

Aspect911 Dispatch OfficerEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification, dispatcher trainingHigh school diploma, dispatcher certification, CPR training
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, public safety agencies
Employer & IndustryLaw enforcement, fire departments, EMSPublic safety agencies, emergency services
Common Search & ComparisonYesYes

Both 911 Dispatch Officers and Emergency Dispatchers work in emergency call centers, handling urgent calls and coordinating responses. While their roles are similar, 911 Dispatch Officers often work directly with police, fire, or EMS agencies, and may have specific certifications. The terms are frequently used interchangeably, but 911 Dispatch Officers typically refer to those working in police or fire dispatch, emphasizing their role in emergency response coordination.

How long does it take to become a 911 Dispatch Officer?

Becoming a 911 Dispatch Officer typically requires completing a training program that lasts from a few weeks to several months, depending on the agency. Candidates usually need to pass a background check, obtain emergency dispatch certifications, and develop skills in communication and multitasking before starting the role.

Is it hard to be hired as a 911 Dispatch Officer?

Becoming a 911 Dispatch Officer can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should demonstrate strong communication skills, the ability to handle stressful situations, and attention to detail to improve their chances of being hired.

What cities are hiring for 911 Dispatch Officer jobs?

Cities with the most 911 Dispatch Officer job openings:

What are popular job titles related to 911 Dispatch Officer jobs?

For 911 Dispatch Officer jobs, the most frequently searched job titles are:

911 Dispatch Specialist

Cascade, ID • On-site

Valley County
Public Administration • 51 - 200 employees
Learn more about Valley Countyexternal

$22 - $29.33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Field emergency and non-emergency calls and provide appropriate assistance.

  • Manage communication systems including multi-line telephones, 911 system, and emergency radio to coordinate responses from law enforcement, fire, and medical personnel.

  • Maintain composure and professionalism while communicating with individuals in stressful and high-pressure situations.

Job description

The Mission: Be the Lifeline When crisis strikes, the first voice anyone hears belongs to a 911 Dispatch Specialist. As the vital link between our community and life-saving emergency services, your voice is the calm in the storm. The Valley County Sheriff's Office is seeking a dedicated, career-minded individual to join our team.

This isn't just a job; it's a mission. Every shift offers the chance to make a profound, tangible difference in the lives of our citizens, visitors, and field responders. If you are looking for a career driven by purpose, urgency, and honor, your journey starts here.

This is a full-time position with full employee benefits. What You Will Do As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination.

Be the First Responder: Calmly and efficiently field emergency and non-emergency calls from a variety of sources. Coordinate the Response: Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement, fire, and medical personnel into the field. Navigate the Storm: Act as the critical communications anchor, maintaining absolute composure when speaking with individuals facing intense fear, stress, and anxiety.

Master the Tech: Navigate heavy phone, radio, and computer systems simultaneously to keep our responders safe and our community protected. Salary Note: The starting pay for this position is typically the entry amount listed on this job announcement. However, the successful candidate may be offered a higher starting wage if they have previous training and work experience directly related to this position.

To view the official Valley County job description for this position, click here: 911 Dispatch Specialist. What We Look For We train for skill, but we hire for character. To thrive in this role, you need a unique blend of empathy, sharp critical thinking, and resilience.

The Foundation: High school diploma or equivalent, paired with solid general clerical experience and exceptional communication skills. Clarity Under Pressure: The rare ability to multi-task, prioritize on the fly, and remain completely composed when unpredictability strikes. Adaptability: The 911 Dispatch Center protects Valley County 24/7/365.

You must be willing and able to work a variety of shifts, including days, nights, weekends, and holidays. (Note: This position involves extended periods of sitting and intensive computer/radio use). Elite Professionalism: The capacity to handle diverse personalities with respect, dignity, and professionalism at all times.

POST Certification: You will be required to earn your emergency communications certification through the Idaho Peace Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the-job training, Valley County will enroll and send you to the prestigious POST Academy in Meridian to receive specialized, state-of-the-art training in emergency communications. When applying, please provide 3 professional and 3 personal references, including email addresses.

Benefits That Matter Valley County is committed to supporting our employees' health, happiness, and peace of mind. We are proud to offer the premier benefits package in the county, featuring: Retirement Security: Full membership in the Public Employee Retirement System of Idaho (PERSI). Comprehensive Healthcare: Full Medical, Dental, Vision, and Prescription Drug coverage through Blue Cross of Idaho.

Generous Paid Time Off: 176 hours of starting Personal Leave, plus 11 Paid Holidays and Bereavement Leave. Financial & Personal Wellness: Flexible Spending Accounts, Life Insurance, and an Employee Assistance Program. Culture & Environment: A stable career path with advancement opportunities, a casual workplace culture, and the daily satisfaction of serving your community.

Hiring is done without regard to race, religion, color, national origin, gender, age, disability, sexual orientation, marital status, gender identity and expression, pregnancy, genetics, or protected veteran status. In addition, preference may be given to veterans who qualify under state and federal laws and regulations.

Apply