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911 Dispatch Officer Jobs (NOW HIRING)

King William County

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

King William County, VA

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

Ravalli County, Montana

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... officers, court officials, and agencies. Provides appropriate referrals and assistance to the ...

Ravalli County

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... officers, court officials, and agencies. Provides appropriate referrals and assistance to the ...

Ravalli County

911 Dispatcher

Hamilton, MT · On-site

$21.17/hr

Operates telephone system, radio system and computer aided dispatch systems. Scans, updates, and ... officers, court officials, and agencies. Provides appropriate referrals and assistance to the ...

Polk County (WI)

911 Dispatcher

Balsam Lake, WI · On-site

$26.86/hr

Join our team as a 911 Communications Officer and be the lifeline between help and those in need. As a crucial part of our emergency response system, you will receive and prioritize calls, dispatch ...

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911 Dispatch Officer information

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How much do 911 dispatch officer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for 911 dispatch officer in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is a 911 dispatch officer?

911 Dispatch Officers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls and coordinate responses from police, fire, and medical services. They quickly gather essential information from callers, provide instructions for safety or first aid, and dispatch the appropriate emergency personnel to the scene. Dispatch officers play a critical role in public safety by remaining calm under pressure, multitasking, and communicating clearly with both callers and responders. Their work is often fast-paced and requires strong decision-making skills to ensure the best possible outcomes in emergency situations.

What are the key skills and qualifications needed to thrive as a 911 dispatch officer?

To thrive as a 911 Dispatch Officer, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency service protocols is essential. Outstanding communication, composure under pressure, and empathy help you effectively assist callers in crisis situations. These skills are crucial for ensuring timely, accurate emergency response and maintaining public safety.

What are some common challenges 911 dispatch officers face during high-stress calls, and how is support provided?

911 Dispatch Officers often encounter high-pressure situations, such as managing multiple emergencies simultaneously or dealing with emotionally distressed callers. These challenges require strong multitasking abilities and emotional resilience. Agencies typically provide ongoing training, peer support programs, and access to counseling services to help dispatchers manage stress and maintain well-being. Teamwork is also crucial, as dispatchers frequently collaborate with law enforcement, fire, and medical personnel to ensure a coordinated emergency response.

What is the difference between 911 Dispatch Officer vs Emergency Dispatcher?

Aspect911 Dispatch OfficerEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification, dispatcher trainingHigh school diploma, dispatcher certification, CPR training
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, public safety agencies
Employer & IndustryLaw enforcement, fire departments, EMSPublic safety agencies, emergency services
Common Search & ComparisonYesYes

Both 911 Dispatch Officers and Emergency Dispatchers work in emergency call centers, handling urgent calls and coordinating responses. While their roles are similar, 911 Dispatch Officers often work directly with police, fire, or EMS agencies, and may have specific certifications. The terms are frequently used interchangeably, but 911 Dispatch Officers typically refer to those working in police or fire dispatch, emphasizing their role in emergency response coordination.

How long does it take to become a 911 Dispatch Officer?

Becoming a 911 Dispatch Officer typically requires completing a training program that lasts from a few weeks to several months, depending on the agency. Candidates usually need to pass a background check, obtain emergency dispatch certifications, and develop skills in communication and multitasking before starting the role.

Is it hard to be hired as a 911 Dispatch Officer?

Becoming a 911 Dispatch Officer can be competitive, as it requires passing written exams, background checks, and often completing specialized training or certification. Candidates should demonstrate strong communication skills, the ability to handle stressful situations, and attention to detail to improve their chances of being hired.

What cities are hiring for 911 Dispatch Officer jobs?

Cities with the most 911 Dispatch Officer job openings:

What are popular job titles related to 911 Dispatch Officer jobs?

For 911 Dispatch Officer jobs, the most frequently searched job titles are:

Bedford County E-911 Dispatcher

Shelbyville, TN • On-site

Bedford County Government
See more jobs at Bedford County Governmentexternal

Full-time

Re-posted 21 days ago

Job description

Bedford County E-911 is currently accepting positions for E-911 dispatcher. This position involves highly skilled emergency service work in a 24/7 communications center. The officer operates multi-line telephone systems, radio consoles, and computer-aided dispatch (CAD) systems to ensure the timely and effective dispatching of emergency and support services. The individual must exercise initiative and sound judgment within procedural boundaries when dealing with emotional and high stress calls in a variety of situations. This position reports to the E-911 Director.

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