ZipRecruiter

Log In

1

911 Center Manager Jobs (NOW HIRING)

Northwest Ambulance

Communications Center Manager

Everett, WA · On-site

$38.50 - $50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About Northwest Ambulance We're a private ground ambulance service - not a 911 provider. Our work ... About the role The Communications Center Manager runs our communications center day to day: keeping ...

City of East Point

Communications Manager

Atlanta, GA · On-site

$68K - $106K/yr

Major Duties Provides overall managerial and strategic direction to the 911 Center: establishes ... Manages and oversees employee training and certifications programs; monitors and analyzes the ...

Ada County

911 Communications Dispatcher (LATERAL)

Boise, ID

$25.93 - $35.36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center that provides law enforcement, medical, and fire dispatch services, and must hold a STATE ... Candidates selected by hiring managers will be assigned to a background investigator. Background ...

Athari

Systems Consultant

Philadelphia, PA · On-site

... management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPD's 911 center's daily operations. * Remote work is ...

Blue Earth County

911 Telecommunicator

Mankato, MN · On-site

$61K - $86K/yr

DESCRIPTION Under the direct supervision of the Communications Center Administrator, the 911 ... Operates computer aided dispatch and records management system. Creates and enters necessary ...

Athari

Systems Consultant

Philadelphia, PA · Hybrid

... management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPD's 911 center's daily operations. Remote work is limited ...

Ada County, ID

911 Communications Dispatcher

Boise, ID · On-site

$24.88 - $25.93/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatch Center, 945 E. Pine Ave., Meridian, ID Job Type: Full-Time with Benefits Job Number: 03016 ... Candidates selected by hiring managers will be assigned to a background investigator. Background ...

Athari

Systems Consultant

Philadelphia, PA · On-site

... management. The position is responsible for the daily operations and maintenance of the various computer services and platforms supporting PPD's 911 center's daily operations. • Remote work is ...

Valley County

911 Dispatch Specialist

Cascade, ID

$22 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate the Response: Manage a multi-line telephone, 911 system, and emergency radio to ... The 911 Dispatch Center protects Valley County 24/7/365. You must be willing and able to work a ...

IXP Corporation

911 Dispatcher

Danbury, CT

$25.01 - $30.45/hr

The Telecommunicator will report directly to the Center Manager. Essential Functions amp; Responsibilities Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency ...

previous pagenext page

Showing results 21-40

All Jobs911 Center Jobs911 Center Manager Jobs

911 Center Manager information

See salary details

$30.5K

$58.6K

$99K

How much do 911 center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for 911 center manager in the United States is $58,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a 911 center manager do?

A 911 Center Manager oversees the daily operations of an emergency communications center, ensuring efficient and effective response to emergency calls. They supervise staff, manage schedules, implement policies and procedures, and coordinate with local law enforcement, fire, and medical agencies. Additionally, they are responsible for training personnel, maintaining communication systems, and ensuring compliance with regulations. Their leadership is critical in maintaining the reliability and performance of emergency response services.

What are the key skills and qualifications needed to thrive as a 911 center manager, and why are they important?

To thrive as a 911 Center Manager, you need strong leadership, crisis management abilities, and a background in emergency communications, often supported by certifications like APCO or NENA and supervisory experience. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication technology, and emergency protocols is essential. Exceptional decision-making, communication, and conflict resolution skills set top managers apart in high-pressure environments. These competencies ensure effective emergency response operations, team performance, and public safety under demanding conditions.

What are some common challenges faced by a 911 center manager, and how can they be addressed?

A 911 Center Manager often faces challenges such as maintaining staff morale during high-stress situations, ensuring adequate staffing coverage for 24/7 operations, and managing rapidly evolving technology systems. To address these, effective managers focus on providing ongoing training, encouraging open communication, and implementing wellness programs to support staff well-being. Staying current with industry standards and fostering a collaborative team environment also help ensure the center runs smoothly and efficiently.

What is the difference between 911 Center Manager vs 911 Dispatcher?

Aspect911 Center Manager911 Dispatcher
Primary RoleOversees operations, manages staff, ensures protocol complianceResponds to emergency calls, provides assistance, dispatches responders
Required CertificationsEmergency dispatch certification, management trainingEmergency dispatch certification, CPR/First Aid
Work EnvironmentOffice setting within a public safety communications centerEmergency call-taking environment, often shift-based
Typical EmployerPublic safety agencies, emergency communication centersPublic safety agencies, police/fire/EMS dispatch centers

The main difference is that a 911 Center Manager oversees the entire dispatch operation, focusing on management and coordination, while a 911 Dispatcher handles emergency calls directly, providing immediate assistance and dispatching responders. Both roles require specialized certifications and work within the same environment, but their responsibilities differ significantly.

More about 911 Center Manager jobs

What cities are hiring for 911 Center Manager jobs?

Cities with the most 911 Center Manager job openings:

What states have the most 911 Center Manager jobs?

States with the most job openings for 911 Center Manager jobs include:

What job categories do people searching 911 Center Manager jobs look for?

The top searched job categories for 911 Center Manager jobs are:

911 Center Manager jobs near you
Infographic showing various 911 Center Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,553 per year, or $28.2 per hour.

Network & Telecommunications Analyst II

Richland County South Carolina

Arbutus, MD

$59K/yr

Full-time

Re-posted 10 days ago

Job description

The 911 Network/Telecom Analyst II performs technical and administrative duties related to the design, establishment, enhancement, and support of Richland County's 911 center networking environment.

This position is cross-trained to perform the duties of the 911 Network Manager and may perform these duties whenever the manager is absent, or whenever the position becomes temporarily vacant.

Regularly interacts with Richland County department heads and their designated representatives. Travels in personal car to computer sites throughout the County. Regularly interacts with outside consultants, and outside vendors.

Reports to the 911 Network Manager

This position is located at the 911 Operations Center.

Education

Must have successfully completed college level course work in related topics, or have attended related professional seminars. Must be able to supply written proof of completion for all course work and/or degrees that are being used to satisfy the minimum training requirements.

Certifications

Must be able to pass a technical exam, relevant to this job, administered by the Information Technology Department.

A+ certification, MTA/MCP certifications are required. CCNA or Network + certifications are preferred.

Licenses

Must possess a valid South Carolina Driver's License. Applicants shall provide a current copy of their Motor Vehicle Record (MVR), obtained at the applicant's expense.

Compensation Minimum: $59,532.64

Apply