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911 Call Operator Jobs (NOW HIRING)

St John Parish Sheriff's Office

911 Dispatcher

La Place, LA · On-site

$40K - $46K/yr

Operators handle various calls from the publicconcerning law enforcement, fire emergencies, medical ... Call Summarization: Proficiency in listening, understanding, and succinctly summarizinginformation.

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

... operating procedures. * Maintains incident and status histories accurately in the Computer Aided ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

King William County

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes ...

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How much do 911 call operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for 911 call operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 911 Call Operator vs Emergency Dispatcher?

Aspect911 Call OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification often preferredHigh school diploma, emergency communication training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency services
Common Search Intent911 Call Operator vs Emergency Dispatcher

Both roles involve handling emergency calls and coordinating responses. While 911 Call Operators primarily answer emergency calls and gather initial information, Emergency Dispatchers often have broader responsibilities, including dispatching units and managing ongoing communication. The roles overlap significantly, but the term '911 Call Operator' is more focused on call-taking, whereas 'Emergency Dispatcher' emphasizes dispatching duties.

How do you get a job as a 911 Call Operator?

To become a 911 Call Operator, candidates typically need a high school diploma or equivalent, and must complete training provided by the hiring agency, which includes emergency communication protocols and sometimes CPR certification. Applicants usually undergo background checks, written exams, and skills assessments, and must demonstrate strong communication and multitasking abilities.

What disqualifies you from being a 911 Call Operator?

Disqualifications for a 911 Call Operator typically include a criminal record, especially involving felonies or crimes of dishonesty, poor communication skills, or inability to pass background checks and drug tests. Candidates must also meet age requirements and often need a high school diploma or equivalent; physical and mental fitness are also assessed to ensure they can handle high-stress situations.
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911 Call Operator jobs near you
Infographic showing various 911 Call Operator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED

Winchester, VA • On-site

Purple Cow Recruiting
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Purple Cow Recruitingexternal

Full-time

Re-posted 12 days ago

Job description

Description:

Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED
Full Time | Telecommunications Engineering | Defense & Public Safety Communications
Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
LinkedIn: View Elizabeth's LinkedIn
Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at 272-230-3157.
Heartline Staffing is recruiting an experienced Telecommunications Engineering Specialist to support mission-critical voice modernization and emergency communications infrastructure in Winchester, Virginia.
POSITION OVERVIEW
• Support deployment and integration of advanced telecommunications gateway technologies
• Engineer SIP interconnections and policy routing solutions
• Analyze and troubleshoot E-911 call routing and emergency communications issues
• Support deployment validation and readiness assessments
• Identify technical risks and recommend engineering solutions
• Collaborate with technical teams supporting mission-critical communication systems
RESPONSIBILITIES
• Deploy and support Session Border Controllers (SBCs)
• Engineer VoIP and SIP communications environments
• Support E-911 and NG911 routing environments
• Perform packet analysis and troubleshooting using Wireshark
• Support gateway deployment, interoperability, and validation activities
• Coordinate with engineering teams supporting secure telecommunications infrastructure
WORK ENVIRONMENT
• Monday through Friday
• 8:30 AM – 5:00 PM Eastern
• Onsite position in Winchester, Virginia
• Collaborative engineering environment
• Mission-critical telecommunications infrastructure supporting federal communications

Requirements:

Requirements
• Active Secret Security Clearance REQUIRED
• 10+ years Telecommunications Engineering experience REQUIRED
• 5+ years VoIP / SIP Engineering experience REQUIRED
• Ribbon Communications / Sonus / Genband experience REQUIRED
• Session Border Controller (SBC) experience REQUIRED
• SIP Signaling and SIP Interconnect experience REQUIRED
• E-911 or PSAP Integration experience REQUIRED
• Wireshark troubleshooting experience REQUIRED
• Ability to work onsite Monday through Friday in Winchester, Virginia REQUIRED
Preferred Qualifications
• DISA VISP experience
• Army VMOD experience
• NG911 Public Safety Communications experience
• PSAP Interconnection experience
• Cisco CCNP or CCIE certifications
• Bachelor's Degree in Telecommunications, Engineering, Information Technology or equivalent experience