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911 Call Operator Jobs in Minnesota (NOW HIRING)

Morrison County, MN

FT DISPATCHER

Little Falls, MN · On-site

$24.98 - $35.55/hr

... all 911 calls and dispatching the appropriate responders and monitoring response for additional ... Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch ...

Morrison County

FT DISPATCHER

Little Falls, MN

$24.98 - $35.55/hr

... all 911 calls and dispatching the appropriate responders and monitoring response for additional ... Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch ...

All Jobs911 Call Operator Jobs911 Call Operator Jobs in Minnesota

911 Call Operator information

See Minnesota salary details

$9

$19

$28

How much do 911 call operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for 911 call operator in Minnesota is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between 911 Call Operator vs Emergency Dispatcher?

Aspect911 Call OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, CPR certification often preferredHigh school diploma, emergency communication training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Employer & IndustryPolice, fire, EMS departmentsPublic safety agencies, emergency services
Common Search Intent911 Call Operator vs Emergency Dispatcher

Both roles involve handling emergency calls and coordinating responses. While 911 Call Operators primarily answer emergency calls and gather initial information, Emergency Dispatchers often have broader responsibilities, including dispatching units and managing ongoing communication. The roles overlap significantly, but the term '911 Call Operator' is more focused on call-taking, whereas 'Emergency Dispatcher' emphasizes dispatching duties.

How do you get a job as a 911 Call Operator?

To become a 911 Call Operator, candidates typically need a high school diploma or equivalent, and must complete training provided by the hiring agency, which includes emergency communication protocols and sometimes CPR certification. Applicants usually undergo background checks, written exams, and skills assessments, and must demonstrate strong communication and multitasking abilities.

What disqualifies you from being a 911 Call Operator?

Disqualifications for a 911 Call Operator typically include a criminal record, especially involving felonies or crimes of dishonesty, poor communication skills, or inability to pass background checks and drug tests. Candidates must also meet age requirements and often need a high school diploma or equivalent; physical and mental fitness are also assessed to ensure they can handle high-stress situations.

What cities in Minnesota are hiring for 911 Call Operator jobs?

Cities in Minnesota with the most 911 Call Operator job openings:

911 Call Operator jobs near you
Infographic showing various 911 Call Operator job openings in Minnesota as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,585 per year, or $20 per hour.

FT DISPATCHER

Little Falls, MN • On-site

Morrison County, MN
See more jobs at Morrison County, MNexternal

$24.98 - $35.55/hr

Full-time

Posted 15 days ago

Job description

Nature of Work:
This position is responsible for receiving, coordinating, and disseminating critical information from various sources by answering all 911 calls and dispatching the appropriate responders and monitoring response for additional support. Operating a multi-channel radio console and multi-line phone system and computer-aided dispatch system while processing calls for service and relaying information. Answering administrative phone lines and creating Initial Complaint Reports.
Communicates with:
Internally - All Sheriff staff.
Externally - State/county/city entities and public.
Supervision:
N/A
Essential Work Functions:
  • Answers 911 emergency calls by recognizing correct ringtone, utilizing appropriate software and systems, gathering caller information, and dispatching appropriate law enforcement agency(ies) and first responders.
  • Answers all multi-line business/administrative phone calls by recognizing correct ringtone, connecting caller to the correct agency /individual when appropriate, and/or providing information as needed.
  • Monitors and transmits on multi-channel radio communications by using the radio console, switching channels as appropriate, and using the correct code/ verbiage to relay and respond to information.
  • Operates CAD mapping system and assists with record management.
  • Operates state ARMER radio system.
  • Sends out ambulance, fire and rescue departments, and law enforcement agencies by identifying the appropriate agency(ies) and using the correct communications response system(s), i.e., radio, email, pager
  • Creates initial complaint reports by entering caller information into the Computer Aided Dispatch system, determine the appropriate agency(ies) and/or responders, and relay that information to the correct agency.
  • Visually monitors & controls access to Law Enforcement Center, Jail, and Court House secured areas by utilizing a multi-view camera system and Integrator system to control doors, intercoms, and cameras.
  • Prepares and maintains warrants, reports, logs, records, files and other documents, and ensures informational accuracy and compliance with applicable policies and procedures.
  • Determines and assigns the level of priority of the call and enters data into the computer aided dispatch system for radio dispatch purposes.
  • Receives and responds to a variety of emergency and non-emergency services and complaints and asks questions to interpret, analyze, and anticipate the caller's situation to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
  • Enters and modifies information in local, state, and national computer databases.

Other Work Functions
  • Performs related work as required.

Minimum Qualifications of Education and Experience:
  • Requires High School degree or GED.
  • Ability to pass all position required background(s) and testing(s).
  • Preferred two or more years of work experience of similar nature or scope of responsibility.

Knowledge, Skills, and Abilities Required:
  • Valid MN driver's license.
  • Ability to be certified in CPR and First Aid.
  • Strong understanding of the organization's goals and objectives.
  • Experience working with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
  • Strong written, interpersonal and oral communication skills.
  • Highly self-motivated and directed.
  • Strong organizational skills.
  • Excellent attention to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Able to work in a team-oriented, collaborative environment.

Persons with disabilities:
The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodation may be available for both essential and non-essential job duties.
Physical Demands and Work Environment:
In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:
Exposed to:
24% or Less
25% - 49%
50%-74%
75% or more
Office environment
X
Sitting, standing
X
Walking, reaching, pulling
X
Typing/data entry
X
Talking, hearing
X
Close and distance vision
X
Light (Under 10 pounds of force)
X
Challenging or threatening behaviors
X
Hazardous physical conditions
X
Hazardous materials
X
Environmental
X
Work with high detail/deadlines
X

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