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911 Call Dispatcher Jobs (NOW HIRING)

Erickson Senior Living

Dispatcher

Highlands Ranch, CO · On-site

$20 - $22/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

DU-COMM

911 Dispatcher - Telecommunicator

Wheaton, IL · On-site

$32.50 - $40.67/hr

911 Call Taker & Dispatcher - Telecommunicator (TC) MUST APPLY THROUGH TO BE CONSIDERED Great Pay & Benefits ▬ Training Program Provided ▬ Rewarding Career DuPage Public Safety Communications (DU ...

Erickson

SES Dispatcher

Bethesda, MD

$19 - $24/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

Erickson Senior Living

Dispatcher

Fairfax, VA · On-site

$19.25/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred but not required * Ability to maintain composure and situational awareness while dealing calmly with ...

Ada County

911 Communications Dispatcher

Boise, ID

$25.86 - $26.93/hr

General Summary NOW HIRING DISPATCHERS for the upcoming NOVEMBER 2026 Academy 911 Public Safety ... Essential Functions Emergency Call Intake - Serve as the community's first point of contact ...

Erickson

Dispatcher

Highlands Ranch, CO

$20 - $22/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

King William County

911 Dispatcher

King William, VA

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Communications Officers will receive calls for service and dispatch information simultaneously to ...

Erickson

Dispatcher

Fairfax, VA

$19.25/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred but not required * Ability to maintain composure and situational awareness while dealing calmly with ...

DU-COMM

911 Dispatcher - Telecommunicator

Wheaton, IL · On-site

$32.50 - $40.67/hr

911 Call Taker & Dispatcher - Telecommunicator (TC) MUST APPLY THROUGH TO BE CONSIDERED Great Pay & Benefits ▬ Training Program Provided ▬ Rewarding Career DuPage Public Safety Communications (DU ...

Elmhurst University

Dispatcher

Elmhurst, IL

$19.50/hr

... monitor, 911 call-alert computer, incident report database and dispatch call database. * Uses ... capabilities of these systems to monitor activity, respond to and manage emergency situations, and ...

Elmhurst University

Dispatcher

Elmhurst, IL · On-site

$19.50/hr

... monitor, 911 call-alert computer, incident report database and dispatch call database. * Uses ... capabilities of these systems to monitor activity, respond to and manage emergency situations, and ...

Erickson Senior Living

SES Dispatcher

Bethesda, MD · On-site

$19 - $24/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

Elmhurst University

Dispatcher

Elmhurst, IL · On-site

$19.50/hr

... monitor, 911 call-alert computer, incident report database and dispatch call database. * Uses ... capabilities of these systems to monitor activity, respond to and manage emergency situations, and ...

Mohawk Ambulance

Dispatcher

Schenectady, NY

$19.87 - $21.37/hr

... 911 call centers (PSAP-Public Safety Answering Points), healthcare facilities, hospitals and ... Dispatching of ambulances and monitoring of company operations regarding allocation of ambulances

Mohawk Ambulance Service

Dispatcher

Schenectady, NY · On-site

$19.87 - $21.37/hr

... 911 call centers (PSAP-Public Safety Answering Points), healthcare facilities, hospitals and ... Dispatching of ambulances and monitoring of company operations regarding allocation of ambulances

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911 Call Dispatcher information

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How much do 911 call dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for 911 call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a 911 call dispatcher?

911 call dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls from the public. They gather critical information, assess situations, and coordinate the appropriate emergency response services such as police, fire, or medical assistance. Dispatchers remain calm under pressure, effectively communicate with callers, and relay essential information to first responders to ensure public safety. Their role is vital in managing emergency situations and providing reassurance to those in distress.

What are the key skills and qualifications needed to thrive as a 911 call dispatcher?

To thrive as a 911 Call Dispatcher, you need quick decision-making skills, strong verbal communication, and typically a high school diploma or equivalent, with some positions requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Exceptional multitasking, composure under pressure, and empathy help dispatchers effectively manage high-stress situations and support callers in crisis. These skills are critical for ensuring timely emergency responses and clear coordination between callers and first responders.

What are some common challenges faced by 911 call dispatchers, and how can new hires effectively manage them?

911 Call Dispatchers often encounter high-stress situations, including handling multiple emergency calls simultaneously and managing emotionally charged conversations. A key challenge is maintaining composure and clear communication under pressure, as decisions made in seconds can have serious consequences. New hires can effectively manage these challenges by practicing active listening, utilizing stress-reduction techniques, and seeking support from experienced colleagues. Many agencies also provide ongoing training, mentoring, and mental health resources to help dispatchers cope with the demands of the role.

What is the difference between 911 Call Dispatcher vs Emergency Medical Dispatcher?

Aspect911 Call DispatcherEmergency Medical Dispatcher
CertificationsBasic dispatcher certification, CPR often preferredEMD certification, CPR, and medical protocols required
Work EnvironmentEmergency call centers, public safety agenciesSame as dispatcher, with additional focus on medical emergencies
Employer & IndustryPolice, fire, emergency servicesEMS agencies, hospitals, emergency response teams
Job Search & ComparisonOften searched alongside emergency dispatch rolesSpecialized in medical emergency response

While both roles involve handling emergency calls, 911 Call Dispatchers manage a broad range of emergencies, including fire, police, and medical incidents. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. Certification requirements and work environments overlap significantly, but EMDs have additional medical training and protocols to support emergency medical responses.

Is it hard to be hired as a 911 Call Dispatcher?

Becoming a 911 Call Dispatcher typically requires passing a written exam, background check, and training program, which can be competitive. Candidates often need strong communication skills, the ability to handle stressful situations, and sometimes certification in emergency dispatching; hiring standards vary by agency but generally involve a thorough screening process.

Is it worth it to become a 911 Call Dispatcher?

Becoming a 911 Call Dispatcher can be a rewarding career for those interested in public safety, requiring strong communication skills, the ability to remain calm under pressure, and often certification in emergency dispatch. The job offers stable employment, shift work, and the opportunity to make a direct impact during emergencies, but it can also involve high stress and emotional challenges.

Where do 911 Call Dispatchers get paid the most?

911 Call Dispatchers tend to earn higher salaries in regions with a higher cost of living and larger urban areas, such as major metropolitan cities. Factors like experience, certifications, and the size of the agency also influence pay rates, with some jurisdictions offering additional shift differentials or overtime pay. Overall, dispatchers in densely populated or well-funded areas typically have higher earning potential.
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911 Call Dispatcher jobs near you
Infographic showing various 911 Call Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Highlands Ranch, CO • On-site

Erickson Senior Living
Health Care and Social Assistance • 10K+ employees
Learn more about Erickson Senior Livingexternal

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Location:
Wind Crest by Erickson Senior Living
Job Description
Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.
Compensation: $20.00 - $22.00, based on experience
Pay Schedule: Bi-Weekly
Available Shifts: Night Shift: 6pm - 6am
What we offer
  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
  • Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

How you will make an impact
  • Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
  • Monitor the Emergency Call System for independent living
  • Track the status of residents involved in emergency situations
  • Monitor Fire Alarm System
  • Dispatch ambulance, private ambulances, or 911 as needed

What you will need
  • Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
  • Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
  • Effective communication skills with residents, visitors, and staff at all levels

Applications accepted on a rolling basis until the position is filled
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Wind Crest is a beautiful 84-acre continuing care retirement community located in Highlands Ranch, Colorado, just minutes from Denver. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Wind Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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