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911 Call Dispatcher Jobs (NOW HIRING)

Austintexas

911 Call Taker I

Brookings, SD · On-site

$24.76 - $26.83/hr

About This Position 911 Call Taker I Purpose: Under close supervision, this position is responsible ... Aided Dispatch computer system. Duties, Functions and Responsibilities: Essential duties and ...

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Regular Full-Time Department: 911 Center Opening Date: 06/03/2025 Closing Date: Continuous ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

CRESA

911 Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

This position is responsible for supporting the comprehensive 911 Call Taking and Dispatch Operations Training program. The training specialist will provide administrative support to the 911 training ...

CRESA

911 Training Specialist

Vancouver, WA · On-site

This position is responsible for supporting the comprehensive 911 Call Taking and Dispatch Operations Training program. The training specialist will provide administrative support to the 911 training ...

Summit County Government (CO)

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

Ada County, ID

911 Communications Dispatcher

Boise, ID · On-site

$24.88 - $25.93/hr

Emergency Call Intake - Serve as the community's first point of contact, quickly assessing 911 and ... Dispatching Units - Coordinate and deploy law enforcement, fire, and medical teams using advanced ...

Managed Staffing

Utility Dispatcher

Norfolk, VA · On-site

$26.50 - $27.50/hr

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center experience , who can work in a fast-paced, high-pressure environment with changing priorities. Key ...

Franklin County

911 Dispatcher

Union, MO · On-site

$26.50/hr

Department: 911 Dispatch Schedule: Full time 12-hour shifts (6:30-6:30) on a set rotation ... Maintains knowledge and understanding of the street/location systems as well as call categories and ...

City of Salina, KS

911 Dispatcher

Salina, KS · On-site

$46K - $48K/yr

Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a ... For needed accommodations, please call 785-309-5745 Office or 785-309-5747 TDD Number between the ...

CRESA

911 Emergency Training Specialist

Vancouver, WA · On-site

$35.80 - $45.83/hr

This position is responsible for supporting the comprehensive 911 Call Taking and Dispatch Operations Training program. The training specialist will provide administrative support to the 911 training ...

New

Quantam

911 Systems Consultant

Philadelphia, PA · On-site

This includes Computer-Aided Dispatch (CAD), 911 call handling, radio communications, call logging, and related infrastructure operating across multiple City locations. Position Overview The 911 ...

Ucf

911 Dispatcher II

Orlando, FL · On-site

A 911 Dispatcher II is a Public Safety Telecommunicator that is responsible for answering ... call for service while entering data into the computer-aided dispatch system. This position ...

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911 Call Dispatcher information

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How much do 911 call dispatcher jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for 911 call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to be hired as a 911 call dispatcher?

Becoming a 911 call dispatcher can be competitive, as it requires passing written exams, background checks, and sometimes psychological evaluations. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant training or certifications, which can make the hiring process challenging but manageable with proper preparation.

What is a 911 call dispatcher?

911 call dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls from the public. They gather critical information, assess situations, and coordinate the appropriate emergency response services such as police, fire, or medical assistance. Dispatchers remain calm under pressure, effectively communicate with callers, and relay essential information to first responders to ensure public safety. Their role is vital in managing emergency situations and providing reassurance to those in distress.

What are the key skills and qualifications needed to thrive as a 911 call dispatcher?

To thrive as a 911 Call Dispatcher, you need quick decision-making skills, strong verbal communication, and typically a high school diploma or equivalent, with some positions requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Exceptional multitasking, composure under pressure, and empathy help dispatchers effectively manage high-stress situations and support callers in crisis. These skills are critical for ensuring timely emergency responses and clear coordination between callers and first responders.

What are some common challenges faced by 911 call dispatchers, and how can new hires effectively manage them?

911 Call Dispatchers often encounter high-stress situations, including handling multiple emergency calls simultaneously and managing emotionally charged conversations. A key challenge is maintaining composure and clear communication under pressure, as decisions made in seconds can have serious consequences. New hires can effectively manage these challenges by practicing active listening, utilizing stress-reduction techniques, and seeking support from experienced colleagues. Many agencies also provide ongoing training, mentoring, and mental health resources to help dispatchers cope with the demands of the role.

Is it worth it to become a 911 call dispatcher?

A 911 call dispatcher plays a critical role in emergency response by quickly assessing situations and dispatching appropriate services. The job offers a stable work environment, often with shift work and required certifications, but can be emotionally demanding due to exposure to stressful calls. Whether it is worth it depends on personal interest in public safety and ability to handle high-pressure situations.

How long does it take to become a 911 Call Dispatcher?

Becoming a 911 Call Dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the agency. Candidates usually need to pass a background check, obtain emergency dispatch certification, and develop skills in communication and multitasking during training. The entire process from application to certification can take several months to a year.

Where do 911 Call Dispatchers get paid the most?

911 Call Dispatchers tend to earn higher salaries in regions with a higher cost of living and larger urban areas, such as major metropolitan cities. Factors like experience, certifications, and the size of the agency also influence pay rates, with some states or cities offering additional shift differentials or overtime pay. Overall, dispatchers in densely populated or economically prosperous areas generally receive higher compensation.

What is the difference between 911 Call Dispatcher vs Emergency Medical Dispatcher?

Aspect911 Call DispatcherEmergency Medical Dispatcher
CertificationsBasic dispatcher certification, CPR often preferredEMD certification, CPR, and medical protocols required
Work EnvironmentEmergency call centers, public safety agenciesSame as dispatcher, with additional focus on medical emergencies
Employer & IndustryPolice, fire, emergency servicesEMS agencies, hospitals, emergency response teams
Job Search & ComparisonOften searched alongside emergency dispatch rolesSpecialized in medical emergency response

While both roles involve handling emergency calls, 911 Call Dispatchers manage a broad range of emergencies, including fire, police, and medical incidents. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. Certification requirements and work environments overlap significantly, but EMDs have additional medical training and protocols to support emergency medical responses.

More about 911 Call Dispatcher jobs
What cities are hiring for 911 Call Dispatcher jobs? Cities with the most 911 Call Dispatcher job openings:
What states have the most 911 Call Dispatcher jobs? States with the most job openings for 911 Call Dispatcher jobs include:
What job categories do people searching 911 Call Dispatcher jobs look for? The top searched job categories for 911 Call Dispatcher jobs are:
911 Call Dispatcher jobs near you
Infographic showing various 911 Call Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Call Center Clinician

The Santé Group Inc

Lutherville Timonium, MD • On-site

$32 - $35/hr

Other

Re-posted 17 days ago

Job description

Who We Are:
Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.
What We're Looking For:
Santé is seeking Part-Time 911 Call Center Clinicians to work with our crisis intervention team in Timonium, MD! We are seeking a candidate to work currently available shift: Wednesdays, 8:30am-4:30pm. As a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. Come be a part of the rapidly expanding field of mental health first responders in this groundbreaking program! By providing hope-filled care to those in crisis, you will make more than a living, you will make a difference. This is an In-Person role. NOT REMOTE!
What You'll Do:
  • Work in the 911 center alongside 911 call takers and dispatchers to divert appropriate behavioral health calls.
  • Perform crisis intervention techniques.
  • Conduct environmental risk and safety assessments.
  • Partner with call center dispatchers, law enforcement, and other community providers in a dynamic, multidisciplinary environment.
  • Effectively communicate clients' needs while making internal agency or community referrals.
  • Educate individuals about mental health, substance abuse, available community resources, and the agency's services.
  • Complete documentation in an accurate and thorough manner.
What We Require:
  • Master's Degree in Social Work, Counseling, or a related field of study with at least three (3) years of related experience.
  • Current licensure in the State of Maryland (LMSW, LGPC, LCSW-C or LCPC).
  • Valid driver's license and proof of current automobile insurance.
  • Ability to work one or both available shifts: Monday 8:30am-4:30pm, and Thursday 8:30am-4:30pm.
  • This is an on-site position based out of our Timonium, MD office.
What You'll Get:
  • Pay Range:
    • $32.00-$35.00 per hour (depending on licensure and experience).
  • Schedule:
    • Wednesdays, 8:30am to 4:30pm
  • Part Time Benefits
    • Time to Recharge - Generous sick leave.
    • Employee Assistance Program - Confidential support for life's challenges.
    • Wellness Perks - Annual wellness initiatives and access to the Calm App.
    • Recognition & Rewards - Through our Awardco platform and referral program.
    • Exclusive Discounts - Enjoy deals through FunEx and more.
    • Training & Growth - Ongoing development programs and career advancement opportunities.
    • Culture of Purpose - A welcoming, inclusive environment where you belong.

Disclaimers:
The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.
The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
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