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911 Call Dispatcher Jobs (NOW HIRING)

Summit County Government (CO)

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

Managed Staffing

Utility Dispatcher

Norfolk, VA · On-site

$26.50 - $27.50/hr

This role is ideal for candidates with operations center, dispatch, utilities, or 911 call center experience , who can work in a fast-paced, high-pressure environment with changing priorities. Key ...

Ucf

911 Dispatcher II

Orlando, FL

A 911 Dispatcher II is a Public Safety Telecommunicator that is responsible for answering ... call for service while entering data into the computer-aided dispatch system. This position ...

New

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$21.94/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$23.99 - $30.98/hr

The Livingston County 911 Central Dispatch is an integral part of Livingston County public safety ... call center, fire service, ambulance service, law enforcement, hospital or military - OR-

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$30.98/hr

The Livingston County 911 Central Dispatch is an integral part of Livingston County public safety ... call center, fire service, ambulance service, law enforcement, hospital or military - OR-

City of Winter Garden

911 Dispatcher

Winter Garden, FL

$21.94/hr

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

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How much do 911 call dispatcher jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for 911 call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are 911 call dispatchers?

911 call dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls from the public. They gather critical information, assess situations, and coordinate the appropriate emergency response services such as police, fire, or medical assistance. Dispatchers remain calm under pressure, effectively communicate with callers, and relay essential information to first responders to ensure public safety. Their role is vital in managing emergency situations and providing reassurance to those in distress.

How much do 911 call dispatchers make?

911 call dispatchers typically earn a median annual salary of around $45,000 to $50,000, though this can vary based on location, experience, and certifications. Entry-level positions may start lower, while experienced dispatchers or those working in high-demand areas can earn higher wages, often supplemented by shift differentials and overtime opportunities.

What are the key skills and qualifications needed to thrive as a 911 Call Dispatcher, and why are they important?

To thrive as a 911 Call Dispatcher, you need quick decision-making skills, strong verbal communication, and typically a high school diploma or equivalent, with some positions requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Exceptional multitasking, composure under pressure, and empathy help dispatchers effectively manage high-stress situations and support callers in crisis. These skills are critical for ensuring timely emergency responses and clear coordination between callers and first responders.

What are some common challenges faced by 911 Call Dispatchers, and how can new hires effectively manage them?

911 Call Dispatchers often encounter high-stress situations, including handling multiple emergency calls simultaneously and managing emotionally charged conversations. A key challenge is maintaining composure and clear communication under pressure, as decisions made in seconds can have serious consequences. New hires can effectively manage these challenges by practicing active listening, utilizing stress-reduction techniques, and seeking support from experienced colleagues. Many agencies also provide ongoing training, mentoring, and mental health resources to help dispatchers cope with the demands of the role.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require completion of dispatcher training programs and may prefer candidates with prior emergency services experience or certifications such as CPR or emergency medical dispatch training.

What is the difference between 911 Call Dispatcher vs Emergency Medical Dispatcher?

Aspect911 Call DispatcherEmergency Medical Dispatcher
CertificationsBasic dispatcher certification, CPR often preferredEMD certification, CPR, and medical protocols required
Work EnvironmentEmergency call centers, public safety agenciesSame as dispatcher, with additional focus on medical emergencies
Employer & IndustryPolice, fire, emergency servicesEMS agencies, hospitals, emergency response teams
Job Search & ComparisonOften searched alongside emergency dispatch rolesSpecialized in medical emergency response

While both roles involve handling emergency calls, 911 Call Dispatchers manage a broad range of emergencies, including fire, police, and medical incidents. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. Certification requirements and work environments overlap significantly, but EMDs have additional medical training and protocols to support emergency medical responses.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and sometimes psychological evaluations. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant certifications or training to improve their chances of being hired.

Why do 911 dispatchers quit?

911 call dispatchers often leave the job due to high stress, emotional burnout, and irregular or long shifts that can impact work-life balance. The demanding nature of emergency response work and exposure to traumatic situations can also contribute to job dissatisfaction and turnover.
More about 911 Call Dispatcher jobs
What cities are hiring for 911 Call Dispatcher jobs? Cities with the most 911 Call Dispatcher job openings:
What states have the most 911 Call Dispatcher jobs? States with the most job openings for 911 Call Dispatcher jobs include:
What job categories do people searching 911 Call Dispatcher jobs look for? The top searched job categories for 911 Call Dispatcher jobs are:
911 Call Dispatcher jobs near you
Infographic showing various 911 Call Dispatcher job openings in the United States as of June 2026, with employment types broken down into 20% Locum Tenens, 10% As Needed, 10% Full Time, and 60% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

911 Dispatcher

Summit County Government (CO)

Frisco, CO • On-site

$35.38 - $50.89/hr

Other

Posted 6 days ago

Job description

Description Serves as a professional 911 Dispatcher for Summit County. Works directly with the public, law enforcement, fire and EMS departments, and numerous other public safety agencies by providing a communications link for both emergent and non-emergent responses to incidents. Examples of Duties Answers incoming radio, telephone, and computer-generated calls of both an emergent and non-emergent nature; ascertains the nature of each situation and appropriately dispatches all necessary personnel and equipment according to jurisdiction and specific standard operating procedures.

Maintains incident and status histories accurately in the Computer Aided Dispatch (CAD) system and other records, documenting agency response and location of personnel and equipment. Operates a terminal requesting and reacting to interagency data on a crime information network. Obtains criminal histories, driver histories, enters and maintains warrants, etc., and maintains strict confidentiality of all information relating to it

Maintains a current knowledge and understanding of all departmental policies and procedures, ensuring consistency in responding to situations. Demonstrates proficiency with all required equipment. Performs basic troubleshooting and minor care and maintenance of communication, office, and radio equipment.

Performs Emergency Medical Dispatch (EMD) functions; i.e., relays information to callers to provide immediate medical assistance to a patient or victim.[TD1] Demonstrates ability to function independently, problem solve, and identify appropriate resources to address day-to-day operational situations. Participates in ongoing projects within the dispatch center. Performs related duties as assigned

Typical Qualifications Able to pass a typing test (30 words per minute). Able to pass dispatch multi-tasking and critical skills tests. Able to pass a criminal background investigation.

High school graduate or equivalent. Able to work 40 hours per week of varied shifts for full-time positions, up to 32 hours per week for part-time positions. Per diem positions are required to work a minimum of 10 hours per month and are not to exceed 20 hours per week.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Request for reasonable accommodation(s) must be made to the Summit County Government Human Resources Department. Supplemental Information This is a position that requires high attention to detail.

Candidates must possess the ability to thrive, manage success, and manage multiple projects simultaneously. Please illustrate these traits by completing: 1) the job application (do not leave any fields blank or state 'refer to resume') 2) a resume 3) a cover letter that details how your qualifications meet each of the minimum requirements (and, if applicable, the desired qualifications. For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a Supervisor.

All positions are subject to a pre-employment criminal background check, and requires proof of citizenship or authorization for employment in the U.S. Equal Opportunity Employer.

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