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911 Call Dispatcher Jobs (NOW HIRING)

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes. Non-Emergency Communication: During after hours, dispatch service calls for Facility ...

City of Salina, KS

911 Dispatcher

Salina, KS · On-site

$46K - $48K/yr

Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a ... For needed accommodations, please call 785-309-5745 Office or 785-309-5747 TDD Number between the ...

City of Winter Garden

911 Dispatcher

Winter Garden, FL

$22.26/hr

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

DU-COMM

911 Dispatcher / Telecommunicator

Wheaton, IL · On-site

Telecommunicator (TC) - 911 Call Taker & Dispatcher [Full-Time] ONLINE APPLICATIONS ONLY AT: Great Pay & Benefits ▬ Training Program Provided ▬ Rewarding Career No experience necessary; on-the ...

DU-COMM

911 Dispatcher - Telecommunicator

Wheaton, IL · On-site

$32.50 - $40.67/hr

911 Call Taker & Dispatcher - Telecommunicator (TC) MUST APPLY THROUGH TO BE CONSIDERED Great Pay & Benefits ▬ Training Program Provided ▬ Rewarding Career DuPage Public Safety Communications (DU ...

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How much do 911 call dispatcher jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for 911 call dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a 911 call dispatcher?

911 call dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls from the public. They gather critical information, assess situations, and coordinate the appropriate emergency response services such as police, fire, or medical assistance. Dispatchers remain calm under pressure, effectively communicate with callers, and relay essential information to first responders to ensure public safety. Their role is vital in managing emergency situations and providing reassurance to those in distress.

What are the key skills and qualifications needed to thrive as a 911 call dispatcher?

To thrive as a 911 Call Dispatcher, you need quick decision-making skills, strong verbal communication, and typically a high school diploma or equivalent, with some positions requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is essential. Exceptional multitasking, composure under pressure, and empathy help dispatchers effectively manage high-stress situations and support callers in crisis. These skills are critical for ensuring timely emergency responses and clear coordination between callers and first responders.

What are some common challenges faced by 911 call dispatchers, and how can new hires effectively manage them?

911 Call Dispatchers often encounter high-stress situations, including handling multiple emergency calls simultaneously and managing emotionally charged conversations. A key challenge is maintaining composure and clear communication under pressure, as decisions made in seconds can have serious consequences. New hires can effectively manage these challenges by practicing active listening, utilizing stress-reduction techniques, and seeking support from experienced colleagues. Many agencies also provide ongoing training, mentoring, and mental health resources to help dispatchers cope with the demands of the role.

What is the difference between 911 Call Dispatcher vs Emergency Medical Dispatcher?

Aspect911 Call DispatcherEmergency Medical Dispatcher
CertificationsBasic dispatcher certification, CPR often preferredEMD certification, CPR, and medical protocols required
Work EnvironmentEmergency call centers, public safety agenciesSame as dispatcher, with additional focus on medical emergencies
Employer & IndustryPolice, fire, emergency servicesEMS agencies, hospitals, emergency response teams
Job Search & ComparisonOften searched alongside emergency dispatch rolesSpecialized in medical emergency response

While both roles involve handling emergency calls, 911 Call Dispatchers manage a broad range of emergencies, including fire, police, and medical incidents. Emergency Medical Dispatchers specialize in medical emergencies, providing pre-arrival instructions and medical guidance. Certification requirements and work environments overlap significantly, but EMDs have additional medical training and protocols to support emergency medical responses.

Is it hard to be hired as a 911 Call Dispatcher?

Becoming a 911 Call Dispatcher typically requires passing a written exam, background check, and training program, which can be competitive. Candidates often need strong communication skills, the ability to handle stressful situations, and sometimes certification in emergency dispatching; hiring standards vary by agency but generally involve a thorough screening process.

Is it worth it to become a 911 Call Dispatcher?

Becoming a 911 Call Dispatcher can be a rewarding career for those interested in public safety, requiring strong communication skills, the ability to remain calm under pressure, and often certification in emergency dispatch. The job offers stable employment, shift work, and the opportunity to make a direct impact during emergencies, but it can also involve high stress and emotional challenges.

Where do 911 Call Dispatchers get paid the most?

911 Call Dispatchers tend to earn higher salaries in regions with a higher cost of living and larger urban areas, such as major metropolitan cities. Factors like experience, certifications, and the size of the agency also influence pay rates, with some jurisdictions offering additional shift differentials or overtime pay. Overall, dispatchers in densely populated or well-funded areas typically have higher earning potential.
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911 Call Dispatcher jobs near you
Infographic showing various 911 Call Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Part-time 911 dispatcher

Valparaiso, IN • On-site

Valparaiso
See more jobs at Valparaisoexternal

Part-time

Posted 24 days ago

Job description


Position Description:
The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break-in alarms), and dispatches police and emergency services. Operating 24/7/365 out of the VUPD 911 Center at 813 LaPorte Ave, dispatchers support community policing, field safety, and regional communication networks. After-hours campus operator and maintenance dispatcher.
Position Overview:
Job Title: VUPD 911 Dispatcher / Public Safety Communications Operator
Department: Valparaiso University Police Department
Location: 813 LaPorte Ave., Valparaiso, IN 46383
Employment Type: Part-Time / Shift Work (24/7 rotation, including holidays and weekends)
Major Responsibilities:
Emergency Communications: Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes.
Non-Emergency Communication: During after hours, dispatch service calls for Facility Management and university operator.
Resource Dispatching: Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local fire and EMS units.
Campus Safety Monitoring: Actively track campus alarm circuits, building access systems, and security surveillance cameras.
App Integration: Monitor and process safety requests, location sharing, and emergency alerts submitted via the VALPO SAFE mobile app.
Mass Notification: Issue campus safety alerts and emergency notifications.
Information Retrieval: Access state and federal law enforcement databases to run vehicle registrations, warrants, and background checks for field personnel.
Clerical Duties: Maintain the electronic dispatch log, input facilities work orders, and route walk-in victims or visitors appropriately.
Required Knowledge and Skills:
High school diploma or equivalent
Prior dispatch experience preferred.
Other Qualifications:
Communication: Clear speaking voice and active listening skills.
Technical Skills: Proficiency with Computer-Aided Dispatch (CAD) systems, multi-line phone networks, and radio equipment.
Multitasking: Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously.
Certifications: Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification.
Background Clearance: Must clear a thorough criminal background check, and fingerprinting.
Candidates must uphold the VUPD Core Values in every interaction:
Integrity: Honest, truthful, and trustworthy conduct both on and off duty.
Respect: Compassionate, mindful service that ensures fair, impartial, and unbiased policing while embracing diversity.
Service: Strong partnerships with students, faculty, and staff that prioritize community safety and foster a secure campus culture.
Accountability: Full ownership of law enforcement duties, dedication to upholding professional standards, and a commitment to continuous improvement.
All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment.
To be considered for this position, you must upload:
Cover letter
Resume
List of 3 professional references
Answer all application questions
Please address the cover letter to:
Valparaiso University
1700 Chapel Drive
Valparaiso, Indiana 46383

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