60659 Jobs (NOW HIRING)

NOW SEEKING BILINGUAL CUSTOMER SERVICE REPRESENTATIVES

Earn from $41,600 (based on skills/exp)

BILINGUAL-Fluent in SPANISH & ENGLISH REQUIRED

Chicago Acceptance is a successful long-standing auto finance company that has been serving the Waukegan, Elgin & Joliet metro and surrounding areas since 2009.  Positivity, honesty and integrity are the core values of our company.  

As a result of continued growth and increasingly high customer demand, we have an immediate need for additional proactive, customer service focused Customer Service Representatives!

We Offer:

• COMPETITIVE PAY! 

• Starting at $20/hr with Earnings of $41,600+/yr! (based on skills/exp)

• Employee Discounts

• Professional Development Assistance and On-Going Training

• Paid Time Off- Vacation, Holiday, Sick Time

• 401k Plan w/ a Match (up to 12%)

• Retirement Planning

• Disability Insurance

• Health Insurance

• Dental Insurance

• Company Apparel

• Solid Job Security With a Long-Standing Organization in Business since 2009

• Great Work Environment with a Supportive Management Team to Ensure Your Success

• Great Opportunities for Advancement

Job Responsibilities:

• Manage large amounts of incoming calls

• Update accounts

• Respond to customers and internal emails in a timely manner

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts, and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Work together with a team

What We are Looking for:

• Bilingual Skills (Fluent in both Spanish & English, verbal & written) Required

• 2+ Years Customer Service Experience Preferred (Cashier, Receptionist, Phone Operator, etc.)

• 5 Day/40 Hr Work Week! (Must have availability for rotating Saturdays, Closed Sundays, and Off either Tue, Wed, or Thur!)

• Available to work sometimes until 7pm

• Strong phone contact handling skills / Active listening skills

• Excellent communication and presentation skills, both Verbal and Written

• Proven customer support experience or experience as a Client Service Representative

• Good computer skills, typing ability, familiarity with CRM systems and practices

• Ability to multi-task, prioritize, and manage time effectively

• High School Degree or GED

• History of longevity of employment

APPLY NOW for a GREAT NEW CAREER!

Please APPLY, and you may also CALL 844-865-2193 to set an appointment.  Submit your resume/interest, be sure to include your current contact information so we may contact you to set up a face to face interview.

NO WALK-INS PLEASE-APPOINTMENTS ARE REQUIRED.

Chicago Acceptance

6231 N. Western Ave.

Chicago, IL 60659

• Applicants Must Be at least 24 Years of Age

• Must Be Authorized to Work in the U.S.

Experience in the following industries is a plus/Keywords/Skills: Adaptability, Administration, Administrative, Administrative Assistance, Administrative Assistant, Administrative Duties, Administrative Experience, Administrative Support, Answering Phones, Appointment Scheduling, Attention To Detail, Automotive Dealer, Automotive Office Manager, Bilingual, Clerical Experience, Clerical Skills, Communication Skills, Communications, Computer Operation, Computer Skills, Concierge, Conflict Management, Conflict Resolution, Customer Service, Customer Service Representative, CSR, Data Entry, Dealer, Dealership, Dealership Experience, Dental Receptionist, Dependability, Detail Oriented, Excel, Executive Assistance, Executive Assistant, Filing, Flexibility, Front Desk, Front Desk Clerk, Front Desk Operations, Front Desk Receptionist, Front Office, Greeter, Help Desk, Independent Dealer, Interpersonal Skills, Management, Medical Office Experience, Medical Receptionist, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft Word, MS Office, Multi-Line Phone System, Multi-Line Phone Systems, Multi-Line Telephone System, Multi-Tasker, Multi-Tasking, Multitasking, Office, Office Administration, Office Environment, Office Experience, Office Management, Office Software, Office Work, Organization, Organizational Skills, Organized, Personal Assistant, Phone Calls, Phone Etiquette, Phone Operator, Problem Solving, Professionalism, Receptionist, Retail Sales, Scheduling, Secretary, Service Coordinator, Software Proficiency, Spanish, Support Services, Switchboard Operator, Tasks, Team Collaboration, Telephone Reception, Telephone Skills, Time Management, Typing, Working Fast, etc.