Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.
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Join the Wilderness Family for a rewarding employment experience! #WeAreFamily
The Wilderness Resort is seeking a hardworking, dependable, enthusiastic,ย customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!
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The Security Guard is responsible for promoting and maintaining the companyโs security and property protection programs of employees and guests.
This is a 3rd shift full or part time positions with weekend availability.
*Must have a Valid Wisconsin Driver's License (or ability to obtain one) and an acceptable driving record*
Essential duties and tasks of the position include but are not limited:
- Responsible for patrol of Wilderness Territory; Hotel, Glacier Canyon Lodge, and Wilderness on the Lake including outside pool areas, and Wyndham Timeshares.
- Currently CPR and AED certified.
- Make sure all areas are locked at the appropriate times.
- Unlock safes and run audit reports as necessary.
- Assist guests with directions and information.
- Assist with express check outs as needed.
- Do housekeeping duties when housekeeping has left for the day.
- Monitor cameras.
- Investigate all guest and employee complaints and notify local law enforcement if the situation warrants it.
- Secure lost and found items.
- Keep a daily log of activities.
- Put all important information into Report Exec.
- Patrol parking lots.
- Empty lockers and guest laundry as scheduled.
- Keep areas clean of debris and towels.
- Enforce policies in the employee handbook.
- Patrol out buildings at least once per shift if there is no Patrol shift scheduled.
- Assist with other duties per General Manager or MOD.
- Assist with all emergencies per policy. Immediate action may be required.
- Check board in maintenance room at the Lake for any special details for the day.
- Make sure all doors and gates are locked at appropriate times.
- Patrol cabins, condos, retreats, River Ridge, Co A and Bunker Rd properties.
- Monitor parking and put warnings on illegally parked vehicles.
- Check the boat dock and beach areas.
- Turn off the fire pits at midnight.
- Be seen by guests and staff.
*Wilderness Resort is an Equal Opportunity Employer