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3Rd Shift Call Center Jobs in Rochester, NY (NOW HIRING)

SPX

Machinist - 2nd/3rd Shift

Rochester, NY

$80K/yr

Shift Premium $2.75 for third shift*** ***Over three weeks paid time off annually*** JOB SUMMARY ... Operate and make adjustments to a multi axis CNC Machining Center, manual lathes, and drill press ...

SPX FLOW

Machinist - 2nd/3rd Shift

Rochester, NY · On-site

$43K - $80K/yr

Shift Premium $2.75 for third shift*** ***Over three weeks paid time off annually*** JOB SUMMARY ... Operate and make adjustments to a multi axis CNC Machining Center, manual lathes, and drill press ...

SPX FLOW

Machinist - 2nd/3rd Shift

Rochester, NY · On-site

$43K - $80K/yr

Shift Premium $2.75 for third shift*** ***Over three weeks paid time off annually*** JOB SUMMARY ... Operate and make adjustments to a multi axis CNC Machining Center, manual lathes, and drill press ...

Gleason

CNC Machinist 3rd Shift

Rochester, NY · On-site

$22 - $27.39/hr

Shift premiums for 2nd and 3rd shift schedules * Excellent benefits package including a 6% Company ... CNC Multi-axis Machining Center to .001" tolerance * Internal/External Precision Grinding to .0001 ...

Infojini Inc

Customer Support

Rochester, NY

$16.75 - $21.50/hr

There is a 2-3 weeks training period first two weeks 8-5, third week taking live calls and learning ... Preference given to people with previous telecommunications call center experience. They will be ...

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All Jobs3Rd Shift Call Center Jobs3Rd Shift Call Center Jobs in Rochester, NY

3Rd Shift Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do 3rd shift call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for 3rd shift call center in Rochester, NY is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Rochester, NY?

The most popular types of Call Center jobs in Rochester, NY are:

What are popular job titles related to 3Rd Shift Call Center jobs in Rochester, NY?

For 3Rd Shift Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Rochester, NY look for?

The top searched job categories for 3Rd Shift Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for 3Rd Shift Call Center jobs?

Cities near Rochester, NY with the most 3Rd Shift Call Center job openings:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 5% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $36,777 per year, or $17.7 per hour.

Machinist - 2nd/3rd Shift

SPX

Rochester, NY

$80K/yr

Full-time, Other

PTO

Re-posted 24 days ago

Job description

***$2,500 sign on bonus***
***Shift Premium $2.75 for third shift***
***Over three weeks paid time off annually***
JOB SUMMARY
Machinist is primarily responsible for the operation of CNC and manual machinery. Responsible for the inspection finished goods of machine to ensure process control. Responsible for following all health and safety codes which involve machinery.
2nd shift hours: Monday - Thursday, 3:00pm - 1:00am
3rd shift hours: Sunday - Wednesday 7:30pm - 6:00am
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Operate and make adjustments to a multi axis CNC Machining Center, manual lathes, and drill press machines.
  • Machine various metals, including, but not limited to, carbon steel, stainless steel, and various high alloys.
  • Edit programs on CNC machinery for each part being machined.
  • Interpret blueprints for production orders.
  • De-burr castings prior to machining
  • Perform quality assurance inspection of parts according to charts.
  • Maintain efficiency records of equipment.
  • Manual statistical testing to ensure machine is to specifications.
  • Perform all machines set up duties.
  • Perform safety and housekeeping tasks.
  • Perform preventative maintenance tasks.

KNOWLEDGE, SKILLS & ABILITIES
  • Strong mechanical aptitude.
  • Strong attention to detail.
  • The ability to:
  • Perform workshop math (trigonometry, geometry, etc.).
  • Use non-powered hand tools (mallets, hammers, pry-bars, screwdrivers, wrenches, micrometers, Vernier calipers, indicators, height gauges, etc.).
  • Plan, coordinate, implement and evaluate an activity adhering to specifications for quality control Read and interpret blueprints for production orders.
  • Operate jib cranes and hoists.
  • Solid problem-solving skills.
  • A positive attitude and a desire to learn.

EDUCATION AND EXPERIENCE
  • A high school diploma or general education degree (GED). Technical school training is a plus.
  • 3-5+ years of experience as a machinist, including experience setting up, programming and operating CNC lathes and 3/4/5-axis horizontal and vertical axis machining centers.
  • Experience machining heavy metals, such as carbon steel, stainless steel and other high alloys.
  • Experience with measuring tools such as calipers, gauges, and micrometers.
  • Experience with Mazak, Cincinnati and/or Mori Seiki equipment is a plus.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand for long periods of time and operate machinery and/or lift and/or move up to 40 pounds. The employee is occasionally required to kneel, bend, stoop, walk or work in high precarious places. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and ability to adjust focus. PPE is required.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near moving mechanical parts and equipment of various sizes. The employee is occasionally exposed to fumes and airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually loud.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SPX FLOW is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, gender, age, disability, protected veteran status, or any other reason prohibited by law.
Anticipated salary range for this position: $43,700/yr. to $80,780/yr. The anticipated salary range is what we believe to be the likely base salary range for this position at the time of posting. Actual salary for this position will depend on relevant qualifications, skills, and experience.
SPX FLOW VALUES
SPX Flow employees are expected to behave in accordance with our company values as outlined below.
QUALITY
Quality encompasses all aspects of SPX's business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

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