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3Pl Customer Service Jobs in Riverside, CA (NOW HIRING)

Jobtailor

Senior Logistics Manager

Tustin, CA · On-site

$150 - $210/hr

... customer service excellence, and cost optimization. * Lead domestic and international transportation operations, including carrier management, freight forwarding, customs brokerage, and 3PL ...

New

CJ Logistics

Shared Services Analyst

Perris, CA · On-site

$73K - $83K/yr

... 3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and ...

JD.com, Inc.

Sales Manager

Fontana, CA · On-site

$75K - $110K/yr

... 3PL business strongly preferred. What You'll Do * Develop and implement sales strategies that align ... Manage key accounts, ensuring the delivery of excellent customer service and building long-term ...

JD.com, Inc.

Sales Manager

Fontana, CA · On-site

$75K - $110K/yr

... 3PL business strongly preferred. What You'll Do * Develop and implement sales strategies that align ... Manage key accounts, ensuring the delivery of excellent customer service and building long-term ...

CJ Logistics

Shared Services Analyst

Perris, CA · On-site

... 3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and ...

CJ Logistics

Shared Services Analyst

Perris, CA · On-site

$73K - $83K/yr

... 3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and ...

NRI 3PL

Systems Implementation Specialist

Riverside, CA · On-site

$27 - $35/hr

Able to understand and interpret customer needs to provide an excellent level of service. * Challenges status quo. * Can communicate in an open, helpful and engaging manner with anyone and builds ...

DCL Corporation

Senior Account Manager

Ontario, CA · On-site

$74K - $79K/yr

Minimum two (2) years' experience/background in a customer-facing service/support role * Minimum five (5) years' experience/background in a senior-level client relationship leadership role with a 3PL ...

Fairway Staffing Solutions

Warehouse Lead

Santa Ana, CA · On-site

$24 - $26/hr

... 3PL operations is a plusFamiliarity with heavy lifting techniques and continuous process improvementExcellent communication and customer service skillsAbility to work in a fast-paced warehouse ...

NRI 3PL

PE Advisor

Fontana, CA · On-site

$70K - $85K/yr

They will be looked upon to provide great customer service, while maintaining professionalism and confidentiality in the dealings you have with team members and candidates. The following schedule is ...

DCL Corporation

Account Representative

Perris, CA · On-site

$22 - $24/hr

... customer facing service/support role * Experience presenting in front of teams and senior level management * ERP experience preferred * Logistics and or 3PL supply chain management or contract ...

GEODIS

Warehouse Operations Team Lead

Ontario, CA · On-site

$21.50/hr

As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world ... Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements ...

GEODIS

Warehouse Operations Team Lead

Fontana, CA

$21.50/hr

As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world ... Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements ...

GEODIS

Warehouse Operations Team Lead

Fontana, CA · On-site

$21.50/hr

As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world ... Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements ...

Home Depot

DC OPERATIONS MANAGER

Redlands, CA · On-site

... Customer Service Associates, General Office Associates). The DC Operations Manager works with the ... Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics ...

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Showing results 41-60

All Jobs3Pl Customer Service Jobs3Pl Customer Service Jobs in Riverside, CA

3Pl Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do 3pl customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for 3pl customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Riverside, CA? For 3Pl Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching 3Pl Customer Service jobs in Riverside, CA look for? The top searched job categories for 3Pl Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for 3Pl Customer Service jobs? Cities near Riverside, CA with the most 3Pl Customer Service job openings:
3Pl Customer Service jobs near you

Senior Logistics Manager

Jobtailor

Tustin, CA • On-site

$150 - $210/hr

Other

Posted 2 days ago

New

Job description

Responsibilities
  • Develop and execute the company's global logistics strategy to support business growth, customer service excellence, and cost optimization.
  • Lead domestic and international transportation operations, including carrier management, freight forwarding, customs brokerage, and 3PL partnerships.
  • Manage transportation sourcing activities, including RFQs, carrier selection, contract negotiations, and ongoing supplier performance management.
  • Lead Sales & Operations Planning (S&OP) activities by providing transportation capacity planning, inventory flow recommendations, logistics constraints, and risk assessments.
  • Oversee import/export compliance, FDA-regulated imports, customs regulations, and cold chain logistics.
  • Drive logistics technology initiatives, including Transportation Management Systems (TMS), Warehouse Management Systems (WMS), ERP integrations, and Electronic Data Interchange (EDI) implementations.
  • Develop executive-level logistics dashboards and KPI reporting to measure transportation costs, on-time delivery, inventory movement, warehouse productivity, carrier performance, and customer service.
  • Lead continuous improvement initiatives, logistics network optimization, cost reduction projects, and automation opportunities.
  • Own the logistics budget, transportation spend, freight forecasting, and identify cost‑saving initiatives.
  • Develop contingency plans to mitigate transportation disruptions and supply chain risks.
  • Lead, coach, and develop the logistics team while fostering a culture of accountability and operational excellence.
  • Collaborate cross-functionally to support new product launches, commercialization efforts, and strategic business initiatives.
Requirements
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field; Master's degree preferred.
  • 5+ years of progressive experience in logistics, transportation, and supply chain management with increasing leadership responsibility.
  • 3+ years of people leadership experience managing logistics or supply chain teams.
  • Proven experience managing domestic and international transportation, import/export operations, customs compliance, and FDA-regulated products.
  • Demonstrated success negotiating transportation contracts, managing carriers and third-party logistics (3PL) providers.
  • Experience with ERP systems (NetSuite preferred), Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and EDI platforms (SPS Commerce).
  • APICS CLTD, CSCP, Lean Six Sigma, or related supply chain certifications preferred.
  • Familiarity with GMP/GDP environments and experience supporting logistics within nutraceutical, pharmaceutical, or other regulated industries preferred.
Core Competencies

Demonstrates expertise in developing and executing logistics strategies, managing transportation operations, and ensuring compliance with import/export regulations. Proven ability to lead teams, optimize costs, and implement logistics technology solutions to enhance operational efficiency.

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