ZipRecruiter

Log In

1

3Pl Customer Service Jobs in Riverside, CA (NOW HIRING)

Express Premiumhr

Be Seen First

Customer Service Representative (CSR) - 3PL Logistics

Corona, CA · On-site

$20/hr

Customer Service Representative (CSR) - 3PL Logistics Interview Today • Start This Week $20.00 Per Hour | Full-Time | In-Office We're Growing and Hiring Immediately! Are you a customer-focused ...

New

Express Premiumhr

Be Seen First

Customer Service Representative (CSR) - 3PL Logistics

Corona, CA · On-site

$20/hr

Customer Service Representative (CSR) - 3PL Logistics Interview Today • Start This Week $20.00 Per Hour | Full-Time | In-Office We're Growing and Hiring Immediately! Are you a customer-focused ...

New

Express Premiumhr

Be Seen First

Customer Service Representative (CSR) - 3PL Logistics

Corona, CA · On-site

$20/hr

Customer Service Representative (CSR) - 3PL Logistics Interview Today • Start This Week $20.00 Per Hour | Full-Time | In-Office We're Growing and Hiring Immediately! Are you a customer-focused ...

New

H&M

DC Business Expert - 3PL

Perris, CA · On-site

$76K - $85K/yr

Distribute & translate release notes to 3PL and monitor execution and ensure all systems work as expected and are used correctly to aspire best service to the customers and to secure that business is ...

Custom Goods

Customer Service Supervisor

Fontana, CA · On-site

$70K - $75K/yr

In this role, the Customer Service Supervisor/Manager provides a high level of customer service to ... 3PL experience preferred * Experience in distribution/fulfillment environment is preferred.

Ryder

Customer Service Router

Walnut, CA · On-site

$19 - $21/hr

A full suite of 3PL fulfillment services ensures the successful shipment of your goods across ... The Account Customer Service Coordinator I is expected to take a proactive approach to client ...

Ryder System, Inc.

Customer Service Router

Walnut, CA · On-site

$19 - $21/hr

A full suite of 3PL fulfillment services ensures the successful shipment of your goods across ... The Account Customer Service Coordinator I is expected to take a proactive approach to client ...

next page

Showing results 1-20

All Jobs3Pl Customer Service Jobs3Pl Customer Service Jobs in Riverside, CA

3Pl Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do 3pl customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for 3pl customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3PL Customer Service Representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL Customer Service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is a 3PL Customer Service Representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What job categories do people searching 3Pl Customer Service jobs in Riverside, CA look for? The top searched job categories for 3Pl Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for 3Pl Customer Service jobs? Cities near Riverside, CA with the most 3Pl Customer Service job openings:
3Pl Customer Service jobs near you

Customer Service Representative (CSR) - 3PL Logistics

Express Premiumhr

Corona, CA • On-site

$20/hr

Full-time

Posted yesterday

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Service Representative (CSR) – 3PL Logistics

Interview Today • Start This Week

$20.00 Per Hour | Full-Time | In-Office

 We're Growing and Hiring Immediately!

Are you a customer-focused professional who thrives in a fast-paced environment? Do you enjoy solving problems, communicating with customers, and keeping operations running smoothly? If so, we want to hear from you.

We are seeking a motivated and reliable Customer Service Representative (CSR) to join our growing 3PL logistics team. This is a full-time, in-office position with opportunities for advancement as our company continues to expand.

Why Join Our Team?

✅ Competitive Pay – $20.00/hour

✅ Full-Time, Stable Employment

✅ Paid Training

✅ Growth & Advancement Opportunities

✅ Supportive Team Environment

✅ Fast Hiring Process

  • Apply Today
  • Interview Today
  • Start This Week

Position Overview

As a Customer Service Representative, you will be the primary point of contact for our customers, helping manage orders, inventory inquiries, shipping updates, and logistics-related requests. You will work closely with warehouse operations, transportation partners, and customers to ensure exceptional service and smooth day-to-day operations.

Key Responsibilities

  • Respond to customer inquiries via phone and email
  • Provide shipment updates, inventory information, and order status details
  • Resolve customer concerns professionally and efficiently
  • Process and manage customer orders within warehouse management systems (WMS)
  • Coordinate with warehouse staff regarding shipments, inventory, and order fulfillment
  • Maintain accurate customer records and communication logs
  • Monitor and assist with retail routing and appointment scheduling when needed
  • Support administrative and operational tasks to ensure customer satisfaction
  • Build strong relationships with customers through exceptional service

Preferred Qualifications

  • Previous Customer Service Representative experience
  • Experience in a 3PL, logistics, transportation, distribution, or warehouse environment
  • Familiarity with Warehouse Management Systems (WMS)
  • Experience with retail routing guides and retailer compliance requirements
  • Strong computer skills, including Microsoft Office and Google Workspace
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment

Bonus Qualifications

⭐ Experience with EDI transactions

⭐ Inventory management knowledge

⭐ QuickBooks experience

⭐ Bilingual (English/Spanish)

⭐ Experience supporting e-commerce fulfillment operations

What We're Looking For

We want team members who are:

  • Positive and professional
  • Customer-focused
  • Detail-oriented
  • Reliable and dependable
  • Strong communicators
  • Eager to learn and grow with the company

Ready to Join Our Team?

Please email your resume to:

ExpressPremiumhr@gmail

Qualified candidates will be contacted immediately for interviews.

Interview Today • Start This Week

Work Location: In Person, Corona