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3Pl Bridge Jobs (NOW HIRING)

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...

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... 3PL) environment. Operating in a hybrid model with an on-site presence, you will act as the primary bridge between logistics operations and the development team. The focus is on ensuring our ...

Serve as a key bridge between Operations, Finance, Compliance, and external partners Core Responsibilities Inventory Ownership & Strategy * Own end-to-end inventory accuracy across WMS, ERP, and 3PL ...

Logistics Coordinator \u007C Poppy & Peonies

OR · Remote

$20 - $26.50/hr

As Talent Advisors, we serve as the bridge between our Bloom Partner and you throughout the ... This is a hands-on, entry-level role with strong exposure to 3PL operations, supply chain ...

As Talent Advisors, we serve as the bridge between our Bloom Partner and you throughout the ... S. expansion, new warehouse and 3PL relationships, and emerging sales channels such as TikTok Shop.

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... About the Role This is a highly visible, individual-contributor role serving as the bridge between ...

... 3PL, Drop Ship, International Orders etc. * Should have good understanding of the Inventory ... like Event BEvent Bridge/Kafka/Kinesis etc. * Experience in microservices frameworks and ...

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3Pl Bridge information

See salary details

$40.5K

$103.6K

$133.5K

How much do 3pl bridge jobs pay per year?

As of Aug 4, 2026, the average yearly pay for 3pl bridge in the United States is $103,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $117,500.00 per year, depending on experience, location, and employer.

What is the difference between 3Pl Bridge vs 3PL Coordinator?

Aspect3Pl Bridge3PL Coordinator
Primary RoleFacilitates communication and integration between shippers and 3PL providersCoordinates daily logistics operations within a 3PL environment
Required CredentialsLogistics or supply chain certifications often preferredLogistics, supply chain, or related certifications common
Work EnvironmentOffice-based, liaising between clients and 3PL providersOffice and warehouse settings, managing shipments and schedules
Industry UsageUsed by companies managing multiple logistics providersCommonly employed within 3PL companies for operational support

While both roles involve logistics and supply chain functions, the 3Pl Bridge primarily acts as a liaison to ensure smooth communication between shippers and 3PL providers. In contrast, the 3PL Coordinator manages daily logistics operations within a 3PL company. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

How does a 3pl bridge professional typically interact with clients and internal teams to ensure seamless logistics operations?

A 3PL Bridge professional acts as a key liaison between clients, carriers, and internal departments such as warehouse, customer service, and IT. They manage communications to ensure that client requirements are clearly understood and executed efficiently, often coordinating schedules, resolving issues, and providing real-time updates. This role requires strong interpersonal and problem-solving skills, as it involves balancing the needs of multiple stakeholders while maintaining operational efficiency. Regular meetings and status reports are common to keep everyone aligned and address any logistical challenges promptly.

What is a 3pl bridge?

A 3PL Bridge is a third-party logistics company that acts as an intermediary between e-commerce businesses and fulfillment centers or shipping carriers. Their main role is to streamline the logistics process by connecting merchants with various warehousing, shipping, and order fulfillment solutions. They help manage inventory, handle shipping logistics, and provide technology to ensure efficient delivery. By leveraging a 3PL Bridge, businesses can save time and money while improving their supply chain operations.

What are the key skills and qualifications needed to thrive as a 3pl bridge?

To excel as a 3PL Manager, you need expertise in supply chain management, logistics operations, and inventory control, generally supported by a degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and certifications such as APICS CPIM or CSCMP are typically valuable. Strong problem-solving abilities, negotiation skills, and effective communication help build lasting client relationships and manage complex logistics challenges. These skills ensure efficient coordination across supply chain partners, cost-effective operations, and high customer satisfaction.
More about 3Pl Bridge jobs
What cities are hiring for 3Pl Bridge jobs? Cities with the most 3Pl Bridge job openings:
What states have the most 3Pl Bridge jobs? States with the most job openings for 3Pl Bridge jobs include:
Infographic showing various 3Pl Bridge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 84% Full Time, 10% Part Time, 1% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,613 per year, or $49.8 per hour.

3PL Customer Success Manager

Flexport

Phillipsburg, NJ

Full-time

Posted 26 days ago


Flexport rating

4.4

Company rating: 4.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value. It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients.

You will:

  • Client Success & Operational Liaison: Be the client's day-to-day point of contact, connecting them with warehouse, inventory, and tech teams to resolve fulfillment issues.
  • Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Coach teams of 30 to 100 at partner facilities and drive corrective action when needed.
  • Forecasting & Capacity Planning: Share SNOP forecasts with partners and confirm labor and capacity plans align to demand.
  • Billing & Invoice Management: Review and approve 3PL/4PL invoices and resolve discrepancies with partner teams.
  • Process & Systems Compliance: Ensure partners follow Flexport SOPs and use our WMS correctly; troubleshoot system issues on the ground and reinforce best practices through hands-on support and training.
  • Client Onboarding: Guide new merchants through WMS and OMS integration for a smooth transition into Flexport's fulfillment network.
  • Performance Reporting: Deliver client-facing reports on inventory turns, shipping volume, and logistics efficiency to guide business reviews.
  • Escalation Management: Own high-pressure escalations involving inventory loss, delayed shipments, or compliance fines, resolving quickly and communicating transparently with clients.
  • Retention & Growth: Build long-term client trust through consistent operational reliability.
  • Build the Function: Document how Flexport works with 4PL partners, including processes, escalation paths, and performance standards.

You Should Have:

  • 3+ years of hands-on experience in a warehouse, fulfillment, or 3PL/4PL operations environment, with working knowledge of floor-level workflows.
  • 2+ years managing or coaching a team in a fulfillment, warehouse, or 3PL setting.
  • Experience in account management or client-facing operations, translating operational performance into business outcomes.
  • Proven ability to hold external partners accountable to SLAs without direct authority over their staff.
  • Comprehensive, practical knowledge of WMS operations: capable of identifying root causes, training staff, and resolving system complications rather than merely managing daily operations.
  • Strong reporting and data analysis skills: experience building and interpreting KPI dashboards (Excel or BI tools) and turning data into clear recommendations.
  • Polished client-facing communication skills: experience leading business reviews and presenting performance data to external stakeholders, including navigating difficult conversations.
  • Experience building structure and process in fast-paced, evolving environments.

Nice-to-Haves:

  • Experience managing merchant onboarding or system integrations
  • Familiarity with client business reviews (QBRs) or account growth conversations
  • International logistics or supply chain experience

Before You Apply:

  • Availability: Client fulfillment issues can arise outside standard business hours; you'll need to be reachable and able to manage your own time to match.
  • Travel: You will visit partner and client sites regularly, including some travel outside your home region. A valid passport is required.
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$64,800—$89,100 USD
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.


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