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24 Hour Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Remote Call Center Sales Rep

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds ...

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Showing results 21-40

All Jobs24 Hour Call Center Jobs24 Hour Call Center Jobs in Raleigh, NC

24 Hour Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do 24 hour call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for 24 hour call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the typical work schedule like at a 24 hour call center, and how are shifts structured?

At a 24 Hour Call Center, schedules are organized to provide continuous support, which often means shift work that can include evenings, overnights, weekends, or holidays. Employees are usually assigned to set or rotating shifts, and overtime may be available or required during peak periods. The work environment tends to be fast-paced and collaborative, with team members and supervisors available across all shifts to support each other. This structure ensures consistent, high-quality service to customers at any time of day and offers employees flexibility in scheduling and opportunities to find shifts that best fit their personal needs.

What are the key skills and qualifications needed to thrive in the 24 hour call center position, and why are they important?

To thrive in a 24 Hour Call Center, you need excellent communication skills, active listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is usually required, along with any relevant customer service certifications. Standout soft skills include patience, stress management, adaptability, and strong problem-solving capabilities. These qualities are crucial for effectively handling high call volumes, addressing diverse customer needs, and maintaining service quality around the clock.

What is a 24 hour call center?

A 24-hour call center job involves handling customer inquiries, support requests, or service issues at all hours of the day and night. Employees may work in shifts to ensure continuous service, assisting customers via phone, email, or chat. These roles require strong communication skills, problem-solving abilities, and patience to provide effective customer support.

What are the most commonly searched types of 24 Hour Call Center jobs in Raleigh, NC? The most popular types of 24 Hour Call Center jobs in Raleigh, NC are:
What are popular job titles related to 24 Hour Call Center jobs in Raleigh, NC? For 24 Hour Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 24 Hour Call Center jobs in Raleigh, NC look for? The top searched job categories for 24 Hour Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for 24 Hour Call Center jobs? Cities near Raleigh, NC with the most 24 Hour Call Center job openings:
24 Hour Call Center jobs near you
Infographic showing various 24 Hour Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, 21% Part Time, and 11% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Customer Service Representative (Call Center)

The Autumn Group

Durham, NC • On-site

$15 - $19.25/hr

Full-time

Re-posted 9 days ago

Job description

Company Description
Job Description
The ideal candidate will demonstrate strong interpersonal skills in providing patient and healthcare provider support, understanding of medical benefits, Strong problem solving skills are essential for developing solutions that meet the needs of the work group, business and patient.
*Education
We require a minimum of a high school diploma or equivalent, though bachelor's degrees are preferred.
Qualifications
Qualifications
We are currently growing our team across a variety of roles and are interested in hearing from candidates with a proven track record of success in the following areas:
• Prior customer service experience in a call center environment highly desired
• Technical proficiency in a Customer Relationship Management System, preferably Salesforce.com
• Comfortable working with standard operating procedures with focus on quality
• Possess Strong problem solving skills such as superb listening skills and motivational interviewing
• Able to remain agile to address varying call types from multiple customer groups while communicating concisely and with credibility
• Ability to work a shift during core business hours between 8:30am - 8:00pm with extended hours to 10:00pm
• Successful completion of paid training without interruption is a must
Additional Information
All your information will be kept confidential according to EEO guidelines.

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