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24 Hour Call Center Jobs in Raleigh, NC (NOW HIRING)

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds ...

MDS Communications

Remote Call Center Associate

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds ...

AEG

Part-time 24 Hour Security Officer

Raleigh, NC · On-site

$13/hr

Responsible for the 24-Hour Security of Lenovo Center. This includes, but is not limited to: * Conducting building tours and patrols * Writing reports * Maintaining logs * Providing building access ...

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All Jobs24 Hour Call Center Jobs24 Hour Call Center Jobs in Raleigh, NC

24 Hour Call Center information

See Raleigh, NC salary details

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How much do 24 hour call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 24 hour call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a 24 hour call center?

A 24-hour call center job involves handling customer inquiries, support requests, or service issues at all hours of the day and night. Employees may work in shifts to ensure continuous service, assisting customers via phone, email, or chat. These roles require strong communication skills, problem-solving abilities, and patience to provide effective customer support.

What is the typical work schedule like at a 24 hour call center, and how are shifts structured?

At a 24 Hour Call Center, schedules are organized to provide continuous support, which often means shift work that can include evenings, overnights, weekends, or holidays. Employees are usually assigned to set or rotating shifts, and overtime may be available or required during peak periods. The work environment tends to be fast-paced and collaborative, with team members and supervisors available across all shifts to support each other. This structure ensures consistent, high-quality service to customers at any time of day and offers employees flexibility in scheduling and opportunities to find shifts that best fit their personal needs.

What are the key skills and qualifications needed to thrive in the 24 hour call center position, and why are they important?

To thrive in a 24 Hour Call Center, you need excellent communication skills, active listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is usually required, along with any relevant customer service certifications. Standout soft skills include patience, stress management, adaptability, and strong problem-solving capabilities. These qualities are crucial for effectively handling high call volumes, addressing diverse customer needs, and maintaining service quality around the clock.

Are 24 Hour Call Center jobs 24 hours?

Yes, 24 Hour Call Center jobs typically require employees to work around the clock, including overnight and weekend shifts, to provide continuous customer support. These roles often involve shift work and may require flexibility to cover all hours of operation.

What are the most commonly searched types of 24 Hour Call Center jobs in Raleigh, NC?

The most popular types of 24 Hour Call Center jobs in Raleigh, NC are:

What are popular job titles related to 24 Hour Call Center jobs in Raleigh, NC?

For 24 Hour Call Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 24 Hour Call Center jobs in Raleigh, NC look for?

The top searched job categories for 24 Hour Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 24 Hour Call Center jobs?

Cities near Raleigh, NC with the most 24 Hour Call Center job openings:

24 Hour Call Center jobs near you
Infographic showing various 24 Hour Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 58% In-person, and 42% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Remote Call Center Sales Specialist

MDS Communications

Cary, NC • Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 26 days ago

Job description

Job DetailsLevel: EntryJob Location: North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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