24 Hour Call Center Jobs in Raleigh, NC (NOW HIRING)

Description

*This position qualifies for our UNC Johnston Surgical Technologist Commitment Incentive Program, please ask your recruiter for more information.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Are you Looking for a Unique Schedule and Guaranteed Weekly Hours?

Join our Team!

Were excited to offer a position that blends flexibility, professional growth, and stability. This role follows a consistent two-week rotating schedule that includes on-call coverage and a limited number of scheduled day shiftswhile still guaranteeing36 hours of pay each week, regardless of case volume.

This structure provides extended blocks of time off, a predictable rhythm you can plan your life around, and valuable opportunities to strengthen your clinical skills in a fast-paced environment. Youll gain experience that builds confidence, enhances your critical thinking, and prepares you for future advancement while enjoying a supportive, team-centered workplace.

Additionally, youll have the option to pick up extra shifts based on departmental needs, giving you even more flexibility in shaping your schedule and workload.

If youre looking for a role that combines worklife balance, steady income, and meaningful hands-on experience, this is an excellent opportunity to join a team that truly values your contribution.

Commitment to Schedule

1. The coworker will work the following repeating schedule except when modifications are made due to approved coworker PTO or departmental needs.

2. Week 1 Sunday 24-hour call (Sunday 0700 to Monday 0700) and Monday to Thursday cover call (1900-0700) and work two, 12-hour day shift during this week as scheduled by the department.

Week 2 - Monday to Thursday cover call (Monday to Thursday 1900-0700 and Saturday 24-hour call (Saturday 0700 to Sunday 0700), working one, 12-hour day shift during this week as scheduled by the department.

3. The coworker has the option to pick up additional shifts based on departmental need.

4. The coworker will be expected to work their scheduled 12-hour day shift unless the coworker reaches 16 hours worked in a 24-hour period. If the scheduled shift reaches 16 hours worked, the coworker will be flexed.

UNC Johnston has an innovative and efficient surgical program. We perform both inpatient and outpatient procedures on adult and pediatric populations. The Nurses and Surgical Technologists provide intraoperative care for a variety of service lines including Orthopedics, Ortho Spine, General, GYN, Robotics, Neuro, ENT, Vascular, Ophthalmology, and Endoscopy.

Summary:

The Surgical Technologist II works under the supervision of a surgeon andregistered nurse to facilitate the safe and effective conduct of invasivesurgical procedures, ensuring that the operating room environment is safe, thatequipment functions properly, and that the operative procedure is conductedunder conditions that maximize patient safety. Surgical technologists possessexpertise in the theory and application of sterile and aseptic technique andcombine the knowledge of human anatomy, surgical procedures, and implementation
tools and technologies to facilitate a physician's performance of invasivetherapeutic and diagnostic procedures. Performs surgical scrub duties across multiple services. Serves as a resource in at least one service
line.

Responsibilities:
Performs all the duties and responsibilities of Level I plus the following:
1.Performs technical skill duties in all operating room specialty service areas, ensuring that proper technical practices are employed according to accepted standards of process.
2.Provides proper maintenance, assembly, handling, and sterilization techniques of specialty instrumentation.
3.Follows aseptic technique. Proactively identifies contamination and/or breaks in aseptic technique and implements corrective actions.
4.Performs surgical counts. Follows policies and procedures for incorrect counts and reports discrepancies appropriately.
5.Establishes and maintains sterile field and assures team maintains sterile environment independently. Labels drugs and solutions; monitors quantities used.
6.Assists in the proper identification, preparation, handling, and labeling of surgical specimens.
7.Actively participates in the planning and set up of instruments, supplies, and surgical drapes in an organized manner to provide optimal accessibility during the procedure.
8.Assists the surgeon, demonstrating an understanding of the patients anatomy and abnormalities which affect the surgical procedure.
9.Demonstrates appropriate and correct case preparation. Assists in picking cases and planning of instrument needs. Corrects deficiencies at the case level.
10.Recognizes and modifies scrubbing procedures based on pertinent information to develop modifications to standard approaches to care and communicates with the surgical team. Responds to surgical emergencies and follows hospital wide emergency management plans.
11.Inventories, receives, and stores supplies under the direction of Surgical Services leadership.
12.Serves as role model for new hires, on the job trainees, and other identified teammates. Serves as a mentor for Surgical Tech peers and participates in teaching, guiding, and evaluating the performance of peers during orientation and annual review process.
13.Identifies and reports defective instruments, supplies, and equipment. Assists with restocking operating/procedure rooms and sub-sterile areas.
14.Assists the registered nurse during the intraoperative implementation phase of nursing practice.
15. Participates in data collection for research projects under the direction of an RN.
16. Operates complex equipment and other resources in the operating room, troubleshooting as necessary

Other information:
Education Requirements:
High School Diploma or GED Graduate of an accredited Surgical Technology or Nursing Program; or Graduate of a Military Training Program in Surgical Technology; or Formal education/training may be substituted for individuals with 5+ years of prior experience as a surgical tech
Licensure/Certification Requirements:
Basic Life Support (BLS) for Healthcare Provider certification Certified Surgical Technologist (CST) through The National Board of Surgical Technology and Surgical Assisting or Tech in Surgery (TS-C) through The National Center of Competency Testing
Professional Experience Requirements:
3+ years
Knowledge/Skills/and Abilities Requirements:
Successful completion of service specific portion of the UNC Health Surgical Technologist competencies.
Strong communication skills/customer service relations
Excellent organizational/priority setting skill.
Ability to function effectively as a mentor & team player
On-call (May be a requirement depending on the position)

Legal Employer: NCHEALTH

Entity: Johnston Health

Organization Unit: Operating Room - CL

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$23.24 - $33.41 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Clayton

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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