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24 Hour Call Center Jobs in Boca Raton, FL (NOW HIRING)

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Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently ... Monday - Friday - full-time position. * 8-hour shifts (9:30 am - 6:30 pm) Work Location: On-site ...

Increased staffing ahead of March 10 and March 24 elections Position Overview We are hiring ... Multiple assignments are available, including Customer Service, Data Entry, Call Center, and Ballot ...

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24 Hour Call Center information

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How much do 24 hour call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 24 hour call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a 24 hour call center?

A 24-hour call center job involves handling customer inquiries, support requests, or service issues at all hours of the day and night. Employees may work in shifts to ensure continuous service, assisting customers via phone, email, or chat. These roles require strong communication skills, problem-solving abilities, and patience to provide effective customer support.

What is the typical work schedule like at a 24 hour call center, and how are shifts structured?

At a 24 Hour Call Center, schedules are organized to provide continuous support, which often means shift work that can include evenings, overnights, weekends, or holidays. Employees are usually assigned to set or rotating shifts, and overtime may be available or required during peak periods. The work environment tends to be fast-paced and collaborative, with team members and supervisors available across all shifts to support each other. This structure ensures consistent, high-quality service to customers at any time of day and offers employees flexibility in scheduling and opportunities to find shifts that best fit their personal needs.

What are the key skills and qualifications needed to thrive in the 24 hour call center position, and why are they important?

To thrive in a 24 Hour Call Center, you need excellent communication skills, active listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is usually required, along with any relevant customer service certifications. Standout soft skills include patience, stress management, adaptability, and strong problem-solving capabilities. These qualities are crucial for effectively handling high call volumes, addressing diverse customer needs, and maintaining service quality around the clock.

Are 24 Hour Call Center jobs 24 hours?

Yes, 24 Hour Call Center jobs typically require employees to work around the clock, including overnight and weekend shifts, to provide continuous customer support. These roles often involve shift work and may require flexibility to cover all hours of operation.

What are the most commonly searched types of 24 Hour Call Center jobs in Boca Raton, FL?

The most popular types of 24 Hour Call Center jobs in Boca Raton, FL are:

What are popular job titles related to 24 Hour Call Center jobs in Boca Raton, FL?

For 24 Hour Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching 24 Hour Call Center jobs in Boca Raton, FL look for?

The top searched job categories for 24 Hour Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for 24 Hour Call Center jobs?

Cities near Boca Raton, FL with the most 24 Hour Call Center job openings:

Infographic showing various 24 Hour Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 52% Full Time, 35% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Outbound Call Center Representative

Coastal Debt Resolve

Fort Lauderdale, FL • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

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Job description

Outbound Sales Representative

Coastal Debt Resolve  Fort Lauderdale, Florida, United States (On-site)


Position: Outbound Sales Representative

As an Outside Sales Representative at Coastal Debt Resolve, you will play a crucial role in client outreach and engagement. Your primary responsibility will be to make high-volume outbound calls, identifying business owners in need of our debt settlement services. You will introduce them to our programs, assess their eligibility through qualifying questions, and transfer them to our team of closers for a free consultation.


Responsibilities:

  • Make 600-1,000 outbound calls daily to potential clients.
  • Clearly explain Coastal Debt Resolve’s services, emphasizing the benefits and solutions provided.
  • Follow a structured script and utilize rebuttals to determine client eligibility before transferring them to a closer.
  • Meet and exceed daily, weekly, and monthly performance targets for call volume and transfers.
  • Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently.

Required Qualifications:

  • Ability to work on-site (this is not a remote position).
  • At least 1-2 years of experience in phone sales or telemarketing.
  • Excellent verbal communication skills with a professional phone demeanor.
  • Ability to handle high call volumes, targeting up to 1,000 calls daily.
  • Strong motivation to achieve sales goals and earn commission.
  • Proficiency in using basic computer applications and software.
  • Strong organizational and time management skills to meet daily call targets.


Preferred Qualifications:

  • Experience using Five9 software.
  • Familiarity with Merchant Cash Advance (MCA) and the debt settlement industry.
  • Experience with Customer Relationship Management (CRM) software, such as Salesforce.
  • A track record of consistently meeting or exceeding sales targets.

Compensation:

  • Base salary: 15.65hr
  • Commission: $30-$60 per qualified client referral, with additional bonuses up to $400 for client enrollment.
  • Weekly and monthly performance-based bonuses for exceeding targets and achieving exceptional sales metrics.
  • Uncapped earning potential.

Benefits:

  • Comprehensive package that includes health, dental, vision, and supplemental insurance through Aflac.
  • Eligible for paid time off (PTO) upon the completion of the introductory period.
  • On-site paid training.

Schedule:

  • Monday - Friday - full-time position.
  • 8-hour shifts (9:30 am - 6:30 pm)

Work Location: On-site, Fort Lauderdale, FL.


Company Overview: Coastal Debt Resolve is a leading debt settlement company specializing in assisting businesses struggling with Merchant Cash Advances (MCAs). We understand the unique financial challenges these businesses face and are committed to providing tailored debt resolution strategies. Our mission is to empower businesses by helping them achieve financial stability and peace of mind through our effective debt settlement programs. Coastal Debt Resolve is BSI ISO 9001:2015 certified and BBB accredited with an A+ rating, demonstrating our dedication to excellence, transparency, and ethical business practices.

Company Description

Are you looking for an opportunity to work for a Company that has an unwavering commitment to excellence, transparency, and ethical business practices? Be a part of a team that focuses on providing personalized business debt relief and empowering businesses to regain financial stability. Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication to delivering exceptional service and maintaining the trust and confidence of our clients. Our Company has earned a reputation for excellence and trustworthiness in the financial services industry. We are BSI ISO 9001:2015 certified and are BBB accredited, attaining an A+ rating.