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Internship 24 Hour Call Center Jobs in Boca Raton, FL

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Internship 24 Hour Call Center information

See Boca Raton, FL salary details

$10

$18

$28

How much do internship 24 hour call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for internship 24 hour call center in Boca Raton, FL is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Internship 24 Hour Call Center vs Customer Service Representative?

AspectInternship 24 Hour Call CenterCustomer Service Representative
CredentialsTypically no formal credentials required; may prefer student statusHigh school diploma or equivalent; sometimes post-secondary education
Work EnvironmentFast-paced, 24/7 call center environment, often temporary or training-focusedOffice or remote setting, regular hours, ongoing employment
Employer & IndustryCall centers across various industries, including telecom, healthcare, and retailCustomer service departments in diverse industries

While both roles involve handling customer inquiries via phone, an Internship 24 Hour Call Center is typically a temporary, training-focused position with flexible credentials and a 24/7 environment. In contrast, a Customer Service Representative is a permanent role with standard hours, requiring some formal education, and involves ongoing customer support.

Call Center Manager

MV Transportation

West Palm Beach, FL • On-site

Full-time

Re-posted 21 days ago


MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport


Job description

Overview:

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities:

MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations.  He/she will work closely with MV’s management and supervisor teams to confirm service is high quality.  They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company’s operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be “on call” during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications:

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package.  
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language – basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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