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24 Hour Call Center Jobs in Boca Raton, FL (NOW HIRING)

MSGCU

PartTime Call Center

Davie, FL · On-site

$14.75 - $18.25/hr

Must be ready to accept job assignments at any time, 24 x 7, including scheduled days off. Overtime must be worked as required to meet the needs of the branch office. Must be willing to work shifts ...

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All Jobs24 Hour Call Center Jobs24 Hour Call Center Jobs in Boca Raton, FL

24 Hour Call Center information

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How much do 24 hour call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 24 hour call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a 24 hour call center?

A 24-hour call center job involves handling customer inquiries, support requests, or service issues at all hours of the day and night. Employees may work in shifts to ensure continuous service, assisting customers via phone, email, or chat. These roles require strong communication skills, problem-solving abilities, and patience to provide effective customer support.

What is the typical work schedule like at a 24 hour call center, and how are shifts structured?

At a 24 Hour Call Center, schedules are organized to provide continuous support, which often means shift work that can include evenings, overnights, weekends, or holidays. Employees are usually assigned to set or rotating shifts, and overtime may be available or required during peak periods. The work environment tends to be fast-paced and collaborative, with team members and supervisors available across all shifts to support each other. This structure ensures consistent, high-quality service to customers at any time of day and offers employees flexibility in scheduling and opportunities to find shifts that best fit their personal needs.

What are the key skills and qualifications needed to thrive in the 24 hour call center position, and why are they important?

To thrive in a 24 Hour Call Center, you need excellent communication skills, active listening abilities, and proficiency in customer service, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and multi-line phone systems is usually required, along with any relevant customer service certifications. Standout soft skills include patience, stress management, adaptability, and strong problem-solving capabilities. These qualities are crucial for effectively handling high call volumes, addressing diverse customer needs, and maintaining service quality around the clock.

Are 24 Hour Call Center jobs 24 hours?

Yes, 24 Hour Call Center jobs typically require employees to work around the clock, including overnight and weekend shifts, to provide continuous customer support. These roles often involve shift work and may require flexibility to cover all hours of operation.

What are the most commonly searched types of 24 Hour Call Center jobs in Boca Raton, FL?

The most popular types of 24 Hour Call Center jobs in Boca Raton, FL are:

What are popular job titles related to 24 Hour Call Center jobs in Boca Raton, FL?

For 24 Hour Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching 24 Hour Call Center jobs in Boca Raton, FL look for?

The top searched job categories for 24 Hour Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for 24 Hour Call Center jobs?

Cities near Boca Raton, FL with the most 24 Hour Call Center job openings:

24 Hour Call Center jobs near you
Infographic showing various 24 Hour Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 52% Full Time, 35% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Specialist

iTHINK Financial

Delray Beach, FL

$1.0K/day

Full-time

Posted 12 days ago

Job description

Primary Function: Develop member account relationships and resolve/process account inquiries by assisting members via telephone and e-mail in a professional, prompt and efficient manner.Maintain full knowledge of all credit union products and services and promotions for the purpose of educating members and obtaining new accounts, certificates, checking accounts, and all other opportunities affecting the membership.

Job Duties and Responsibilities:

  • Deliver products and services to meet members' financial needs by cross selling and referring at each touch point.
  • Communicate accurate information about features and benefits.
  • Open and process new accounts, including but not limited to, savings accounts, certificates, and checking accounts.
  • Resolve/process account inquiries, address changes, account closings, account maintenance, stop payments, security passwords, pay by phones, rate quotes, membership eligibility, electronic access, etc. as directed by members.
  • Review, approve and process all check hold release requests up to $1,000.00.
  • Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00.
  • Close cards, order new cards, link accounts, reset pin and complete pin rush requests as requested by members.
  • Document all member contact and assistance for quality assurance purposes.
  • Adhere to Attendance and Punctuality Policy.Work additional / alternative hours to accommodate department needs as required.
  • Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches.

Education and Experience:Job requires a high school education level of language, math and reasoning skills and two years' experience, or an equivalent combination of education and/or work experience. Higher level education and/or experience may result in advanced level placement. Training should focus on our policies, procedures, computer systems and knowledge in our products and services. Training should be supplemented with continuing education.

Work Environment/Physical Activities:Ability to work in fast-paced environment. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily.Work creates moderate stress during certain periods during daily routine.Job does not have specific volume and pace of work standards except that the job requires that members be served in the timeliest manner possible. Job requires extensive member contact on a continual basis.

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