10 of the Most Popular Types of Software Support Jobs in 2026

See what kind of roles similar to Software Support jobs are hiring now

Top Types Of Software Support Jobs

• Remote Technical Support

  Salary range: $40,000 - $59,000

  Remote Technical Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Technical Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. You’ll find many open positions nationwide for Remote Technical Support job searches hiring now on ZipRecruiter.

• Tech Support

  Salary range: $37,500 - $47,000

  Tech Support is a more unusual job search query but still may give you interesting job results. Most salaries for Tech Support jobs pay between $37,500 (25th percentile) and $47,000 (75th percentile) annually. There are plenty of open positions nationwide for Tech Support job searches hiring now on ZipRecruiter.

• Remote Support

  Salary range: $40,000 - $59,000

  Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

• It Support Technician

  Salary range: $43,000 - $59,000

  It Support Technician is a popular job search query. Most salaries for It Support Technician jobs pay between $43,000 (25th percentile) and $59,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for It Support Technician job searches hiring now on ZipRecruiter.

• It Support

  Salary range: $32,000 - $42,500

  It Support is a popular job search query. Most salaries for It Support jobs pay between $32,000 (25th percentile) and $42,500 (75th percentile) annually. Currently, there are not many open positions nationwide for It Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Entry Level It Support Specialist

  Salary range: $37,500 - $59,000

  Entry Level It Support Specialist is a typical job search query Most salaries for Entry Level It Support Specialist jobs pay between $37,500 (25th percentile) and $59,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Entry Level It Support Specialist job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote It Support Technician

  Salary range: $43,000 - $59,000

  A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

• Technical Support Engineer

  Salary range: $58,000 - $98,500

  Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Software Support Engineer

  Salary range: $56,000 - $125,000

  Software Support Engineer is a more unusual job search query but still may give you interesting job results. Most salaries for Software Support Engineer jobs pay between $56,000 (25th percentile) and $125,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Software Support Engineer job searches hiring now on ZipRecruiter.