10 of the Most Popular Types of Software Support Jobs in 2026

See what kind of roles similar to Software Support jobs are hiring now

Top Types Of Software Support Jobs

• Application Support

  Salary range: $105,000 - $205,000

  Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

• Remote Support

  Salary range: $40,000 - $59,000

  Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

• Entry Level It Support Specialist

  Salary range: $37,500 - $59,000

  Entry Level It Support Specialist is a typical job search query Most salaries for Entry Level It Support Specialist jobs pay between $37,500 (25th percentile) and $59,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Entry Level It Support Specialist job searches hiring now on ZipRecruiter.

• It Support

  Salary range: $32,000 - $42,500

  It Support is a popular job search query. Most salaries for It Support jobs pay between $32,000 (25th percentile) and $42,500 (75th percentile) annually. Currently, there are not many open positions nationwide for It Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Remote Technical Support

  Salary range: $40,000 - $59,000

  Remote Technical Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Technical Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Remote Technical Support job searches hiring now on ZipRecruiter.

• It Support Technician

  Salary range: $43,000 - $59,000

  It Support Technician is a popular job search query. Most salaries for It Support Technician jobs pay between $43,000 (25th percentile) and $59,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for It Support Technician job searches hiring now on ZipRecruiter.

• Software Developer

  Salary range: $90,000 - $130,000

  Software developers design and create computer software programs and systems for their employer or client. Their job is to apply the principles of engineering, analytics, and computer science toward the development and testing of all kinds of software and applications. On a day-to-day basis, a software developer helps create and test software from start to finish. They discuss and analyze user requests and requirements, then research and brainstorm practical solutions to meet those needs, and determine the best course of action to create the application. As a software developer, you may develop an entirely new program or improve an existing one; you are responsible for a program’s overall framework and must design precise workflow charts that explain to programmers what code is needed for different aspects of the program.

• Desktop Support Engineer

  Salary range: $43,000 - $64,000

  A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

• It Support Engineer

  Salary range: $50,500 - $76,000

  It Support Engineer is a common job search query. Most salaries for It Support Engineer jobs pay between $50,500 (25th percentile) and $76,000 (75th percentile) annually. Currently, there are not many open positions nationwide for It Support Engineer job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• It

  Salary range: $95,000 - $116,500

  It is a popular job search query. Most salaries for It jobs pay between $95,000 (25th percentile) and $116,500 (75th percentile) annually. There are plenty of open positions nationwide for It job searches hiring now on ZipRecruiter.